This is absolutely the worst business I've ever had the displeasure of visiting! they are rude, pass off second merchandise as 1st quality, devious in their practices and overall unwilling to accommodate customers in the true spirit of "service" and are pretty pushy in their sales pitch. After purchasing an item represented to be an official NFL item, I found that the tag at the collar was cut to signify it was a second, it did not have a size tag or marking, and the price tag did not have the official NFL logo or hologram. The size wasn't on the price tag either, I was just assured by the clerk it was a "L" but it was easily an "XL" based on being tried on by someone who regularly wears an XL to verify that as it looked rather big once I got it home. Very poor customer service upon returning the item and I was made to feel like how dare I question them or ask for a refund. They don't do any refunds, just store credits as I was rudely informed. They used the excuse that they didn't have the capability to refund my debit/credit card. They can take the money but not refund? So once they get you in there and you buy something, it is a "sales final" policy as you will only be able to purchase from them and not go elsewhere if you are dissatisfied. The sign that states "no refunds" is conveniently very small and more likely than not, the clerks stand in front of it when ringing up a purchase or discussing what they have to offer at their store. What legitimate business practices this method of sale, customer service, return policies, etc? Doesn't the customer have any rights? Please rethink frequenting this business. They've been around a long time which only means there are a lot of folks out there that have been taken by this company and don't even know it! read more