I have been using this dog boarding and grooming retreat intermittently for the past three years…read more Recently, I boarded two of my dogs for three days, which included playtime and grooming for my standard poodle, as well as a bath for my teacup yorkie. The online booking process was quite easy. Unfortunately, my last visit was disappointing due to overbooked grooming services and poor check-in communication. I received multiple calls with various frustrating excuses, including one that said they couldn't find the paperwork detailing the grooming style I wanted for my poodle and another that cited staffing shortages. These were just a couple of the reasons provided. I received these calls while I was at work, which was exactly why I had boarded my dogs--to avoid interruptions unless absolutely necessary. Since I remained in San Antonio, I expected better communication and reliable follow-through, especially given the high costs involved. I wish I had been informed from the start about the issues so they could have been addressed while I was not in the middle of giving presentations. After all my troubles, I was offered a 10% discount on the grooming, but they ultimately did a subpar job. I am very disappointed with the staff I spoke to, including the manager. I didn't want to express my frustration immediately, so I waited three weeks before posting this review.

Many dogs and all were happy to walk in on their own from the cars…read more Day care and overnight available, They have outdoor fenced in area for dogs to play and small little plastic pools for the summer months Staff always watched the dogs and there were many various sizes. The rates are comparable to other places. Perfect to drop off our furry baby on the way to the airport and staying next door at a hotel.

There is not a better, more honest trainer out there! He worked with my highly dog and animal…read moreaggressive dog, first we did a board and train to evaluate and re-educate the dog, now we are starting private lessons to include educating the humans. My dog is genetically programmed to be aggressive towards other animals, especially dogs. Koen was completely honest about her abilities and what I could realistically expect from her, unlike other places that promised have her "fixed" in 4 weeks. That's not how training works! She has made so much progress controlling her impulses, and we are learning together, with our trainer, how to strengthen what she learned and continue to improve. I would never let anyone else handle my dogs and have already recommended him to my vet!

Simply put, Koen is outstanding! When I first reached out to Koen, we had recently adopted our…read morepuppy Oakley from the humane society. Although Oakley and our other dog Jojo got along fine, our house became chaos. Jojo's anxiety and reactivity became severe and Oakley needed to learn basic skills and commands. We've now had five private lessons with Koen and it is a night and day difference around here! Jojo and Oakley have both seen major changes through this process in terms of confidence and obedience! Koen is amazing at observing our dogs' behaviors and responding accordingly, but beyond that, one of the things I most appreciate about Koen is his ability to relate to and work with me as a dog owner. Koen has helped me tremendously in building a set of skills that allow me to continue helping my dogs build positive habits and confidence after our private lessons. He breaks the skills down into short, well sequenced steps, so that both the dog and dog owner can be successful. This is huge in the development of meaningful and long lasting change for Jojo, Oakley, and our family! Koen's knowledge, expertise, and processes are unmatched and I highly recommend Koen and Good Vibes K9!

David at K9 Clarity is amazing! I had a very difficult pup and we met with David for about 9-12…read moreweeks and by the end of it she was a well behaved little lady that I could let off leash and feel safe about it. His methods and ways of training are immaculate compared to others I have experienced in the past. I would highly only recommend him to anyone looking to have a well behaved pup in the family! It was a big plus that my little lady absolutely LOVED David! She was always fearful of strangers and men more specifically, and David helped change that. Her anxious chewing and separation anxiety were also remedied and subsided as we worked with David and now she is a social happy pup! I highly recommend K9 Clarity to anyone looking for an amazing trainer !

David taught me so much about my newly adopted dog and helped me understand the psychology behind…read morehow dogs think. His training is all about safety for you and the pup. He starts with the fundamentals that allow you give quick corrections as the training gets more complex. He's great at walking you through each step, explaining the 'why' behind it, and then moves at the pace that you're comfortable with. If you're consistent and you practice often, you'll see the rewards! He is very patient, great at explaining and showing and correcting if you're not doing it quite right, and as I said before, he gives you the 'why' behind everything which I think is so so so important. I was able to wrap my head around the concept and now I can better understand my dog and her behaviors, which allows me to effectively correct them!

My Shih Tzu puppy was one year old and displaying some negative behaviors, like barking at every…read moresound, reluctance to potty outside, and a defiant attitude toward intervention. Don't get me wrong, he's a sweet and lovable little sweet heart, but with the potential to decimate your kingdom. Jeremiah rode in on his white horse and saved us all! Our little guy spent 4 weeks with Jeremiah and changed our lives. Thank you, Jeremiah! You are our Hero!

We had such a wonderful experience working with Dean from Double D Dog Training! We did in-home…read morepuppy training for our Cavalier, Henry, and I truly can't say enough good things about the entire process. From the very beginning, Dean was professional, knowledgeable, and incredibly patient - not just with Henry, but with us as well. He has a way of making training feel approachable and even fun, which made such a difference as this was our first experience with a dog trainer. Nothing ever felt overwhelming or intimidating. Dean was also very reassuring that a lot of what we have experienced with our Henry was normal puppy behavior. What really stood out to us was how personalized the training was. Dean took the time to understand Henry's personality and our lifestyle, and then tailored everything to fit our home environment. That made it so much easier for us to stay consistent and actually implement what we were learning day-to-day. Henry has learned all of his basic commands and is doing so well. We've seen such a transformation in his behavior, confidence, and responsiveness. It's been such a joy to watch him grow, and we truly feel like Dean set us up with a strong foundation that will last. If you're looking for someone who is not only skilled at what he does but also genuinely cares about both you and your dog, we highly recommend Dean. This was one of the best investments we've made for Henry and our home!

Dean is a magician. We got a lab puppy and needed training, especially since we have 2 toddlers. I…read morewas so worried 4 sessions wouldn't do much, but after 5 minutes into the first session, he had her sitting on command. I'm not exaggerating. He knows what he's doing. I just wish he could train toddlers and husbands too

This is NOT the place it used to be! After a 5 nights stay, my poor dog smells really bad, has been…read morecrying since I picked her up for 2 straight hours, lost a lot of weight, and now has fleas on her. No leftover food or treats were returned to me because then I could have seen how much she had been fed, which couldn't have been much by how much she's lost! I asked to see where she was staying when we dropped her off because I paid for a "deluxe suite," and they refused and referred me to photos on their website. They claimed people walking through there get the dogs barking. So are your employees invisible then? Because they have to walk through there. Those photos on their site could have been from anywhere! I guess they aren't washing bedding between pets either, or my dog wouldn't have fleas because she had none when I dropped her off! She wouldn't have smelled so bad either. She doesn't play with other dogs, or go to dog parks, so there is no chance from getting fleas that way. This place used to be a LOT better than it is now. And the smell when you walk in the door will knock you over. Never smelled that bad when we used them before and that was in the heat of the summer! Also, it was really hot in there this morning when it was only 65 outside so it's not even kept cool for the pets. It's supposed to be climate controlled. So, disappointed in this place! Idk if they are under new management or what because we haven't used them since 2024, but my dog will NEVER stay there again. My daughter's cat also unfortunately stayed there in a "deluxe suite". It's nothing more than a small cage she is kept in like at a shelter. There's NOTHING deluxe about it. I specifically asked them to leave her travel crate with her because my daughter put a shirt in there that smells like her to comfort the cat, when I picked her up they got the travel crate from a storage room and the shirt was still in it. This cat loves her travel crate and when the guy handed her to me in it he said, "she hates the crate". No, she loves it! She lays in it in my daughter's apartment during the day sometimes because it comforts her. Idk what they did but she was acting like she didn't want to be in it at all! She meowed the entire way home. She had been silent on the ride there to drop her off though. The cat smelled bad, too. So, we paid a fortune for them to neglect our animals, and not do what we asked, and refused to let me see where my dog was staying (suspicious), and charged me for a "deluxe suite" (crate) to keep the cat in. Complete sham! Why is it so hard to find a place that will take good care of your pets for you when you have to travel?! Lastly, I got pictures of our dog every day and she looked sad in all of them. But my daughter only got any photos of her cat the last day she stayed there. Pretty sure that was the only time they let her out of that crate! I don't trust these ppl and my babies will NEVER stay there again!

They took my pups in as walk ins while we were in town. The staff were friendly and the facility…read morewas very clean. We have a frenchie and a blue Heeler. They shared a suite so they weren't alone and were very happy! Would definitely stay again next time we come through San Antonio!

Mark from Off Leash K9 Training delivers real, consistent results with daily communication and true…read morereal, world training. This saving you time, money, and frustration. I wish I had found Off The Leash first because it would have saved me thousands of dollars and a lot of frustration. Before Ronnie came here, I had already paid, the Same Money for another board,and, train program through Dog Wise. Ronnie already knew her basic obedience commands before she went. We hired them because we needed help with her resource guarding and wanted her exposed to real, life situations and people. She came home knowing how to "place" on a cot, but that was about it. I tried to convince myself it was worth it, but in my heart I never felt like she was getting worked with every day. I received very few basic train videos or updates during her stay, and honestly, it felt more like she spent her time in a kennel than in training. She even came home without her personalized collar and leash. We did not receive any of the follow up sessions promised. I also spent a lot of money on private one-on-one lessons with another trainer through Sit Means Sit. Four 50-minute sessions later, I still wasn't getting the help Ronnie really needed. I spoke with two other companies that turned Ronnie down because of the outcome from Dog wise. Then we found Off The Leash. From the very beginning, it has been a completely different experience. Ronnie bonded with her trainer Mark almost immediately, and you can see how much he genuinely care about her. Every single day I get videos, updates, and a summary of exactly what they worked on, how Ronnie did, what they're building on next, and what I need to know when she comes home. I never have to wonder what's happening because they keep me involved every step of the way. The biggest difference has been the real-world training. Ronnie isn't just learning commands in a building. She's going on field trips to busy stores like Lowe's, pet stores, sporting goods stores, parks, and other places where there are real distractions. She's learning how to be confident and how to make good choices in everyday situations. I also love seeing videos of her in mark's home interacting with his family. Watching Ronnie become more relaxed, more social, and more confident has meant so much to me. As someone who works full time, travels for work, and is also a full-time caregiver, I simply don't have the time to give Ronnie this kind of daily exposure and consistency. That's exactly why I chose a board, and, train program, and this is the first time I truly feel like I'm getting what I paid for. I'm actually excited for the leash handover because I know they're going to teach me how to continue everything Ronnie has learned. They've made me part of the process instead of making me feel like someone waiting on the sidelines. If you're looking for a trainer, ask questions. Ask how often you'll get updates. Ask to see training videos. Ask how much real world exposure your dog will get. For me, Off The Leash has restored my confidence in professional dog training. I wouldn't hesitate to recommend them to anyone. I will use them again.

I was recommend this company from some of my class mates and I couldnt have asked for better…read moreresults. We did the 2 week board and train for our 7 month old GSD. Our trainer Cruz went above and beyond, he truly is a master dog whisperer. He corrected all the bad habbits our puppy had and kept us updated on his progression the whole way through. As well provided an in person lesson for my wife and I to help sustain the training. I recommend this company and if you want the results you are paying for you should ask for Cruz.

The hardest part of traveling sometimes is having to leave your fur babies behind. From the moment…read morewe were greeted with a smile, we knew Cali and Ted were in good hands. They had plenty of space to play, had access to a pool, and made friends We got pictures while we were gone to see what a good time they were having. Thank you so much for welcoming and caring for our babies!

This is our 3rd time working with Steph & Zobi, so I felt compelled to leave a review. We are…read morereally cautious who we trust to stay over and take care of our boy, but you can tell Zobi just genuinely loves animals. Tyson (our lab) always gets so excited when he sees Zobi now & gets the zoomies They have extremely good communication, giving us regular updates & even sends us pics so we can see what Tyson is up to throughout the day! I'm really relieved we found someone reliable. We recently forgot it was trash day (we were out of town) & Zobi took out the bins for us without saying anything. They definitely go the extra mile to make sure your baby is taken care of & your home as well!