Sara es excelente. Ella tuvo la amabilidad de tomarse el tiempo de buscar en Google Translate para…read morehablar conmigo y ayudarme. No mucha gente hace eso, especialmente aquí. Nadie más pasó por el problema.

The staff at JBK is the best. They are always extremely helpful and if they don't know the answer…read moreto a question I throw out at them, they find someone who does. (And believe me I can throw out some odd questions that would make an engineer scratch his head and walk away!) In fact on one instance I wanted to build a strange contraption that I didn't have a name for and one of their staff figured out what in the world I was talking about, helped me find the pieces to put it together and even gave me some tips to make it work better. Now that's what I call service! Try getting that in a big store....don't think so!

I bought a Weber Grill and paid for delivery and a later pick up. They had two guys deliver but…read moretoday only one guy to pick up which made no sense. I had to help him with the grill. I called the store and asked for the manager and Mark answered. When I told him my concern he could care less and kept saying that it was Forest Hill and not his store so not his problem. Suppose it was a housewife at home. She could never have helped the driver ( who was very polite). I am very disappointed with how things were handled and with Mark's passing the buck.This is no way to treat a customer.

No one in charge on Sunday, only young people not trained in politeness, customer service, or the…read moreproducts they sell.

Trooper pit beef sandwich with onions was a damn fine lunch for me today! My mother got a pit…read moreturkey sandwich with onions and a sauce on it too. Sandwiches were delicious as hell and made both in about a minute's time for some fast service.

Bought a leaf blower yesterday. Customer Service was fantastic. Knowledgeable and helpful staff…read more Always a pleasure shopping at this store.

A day after posting my initial review, the order finally arrived. Unfortunately, that relief was…read moreshort-lived. My wife and I paid the full price for a brand-new model, and while the delivery fee was waived as a sign of good faith, the freezer we received had clearly been diverted from another store. It turned out to be a display model, not new, and it arrived scuffed and slightly damaged. It's one thing to make a mistake; it's another to repeat it. This entire process has wasted both my time and my wife's. She even had to go back to the store in person and act more forcefully than she should have needed to, just to get basic service. The store manager responded as one might expect a corporate tool, proving difficult to reason with. It's not difficult to see where the shift managers get it. It took several individuals before someone finally took ownership of the situation. Thankfully, one decent manager stepped up, had the staff retrieve the display unit, and replaced it with a new one in the original box; something that could have easily been done on day one. Instead of resolving the issue from the start, the management offered explanations and justifications, without taking a moment to see the situation from the customer's point of view. For a store with a 3.5-star rating, I would have hoped for more accountability and care. Sadly, this experience has convinced me that this will be our last purchase from Home Depot.

I love coming to this location for all of my indoor and outdoor needs. This location has a sense of…read morecommunity where locals come in day by day and know the employees by name it feels great. Employees at the paint counter are really great company providing impeccable service mixing colors, color matching and so much more. The store is easy to get around with big displays in each section. It's nice I can also bring my furry friend along. Staff is very welcoming and helpful when I have a question. I value this store more then yall know

My first time in here and this store has so many wonderful items. Thank you Pat in Customer Service…read morefor your help and assistance and signing me up for rewards. All of these wonderful movies, some are brand new for only $.33 after joining! See you all soon!

Their mission says it all! All money goes to Habitat for…read moreHumanity. Items are both new and used. You can find lots of nice things.

We called for lawn mower repair in February. Our mower was picked up mid April for repair and still…read morehasn't been returned as of may 3rd. No communication from the company and not a touch of remorse shown for the absurd delay. Avoid this business at all costs