I called Tim to program the car key. The service was great. He came before he said he would, which…read morewas better than I had hoped. He programmed the new key into my vehicle within 5 minutes. Tim was respectful, professional, hard-working, and provided the lowest price available. I am very pleased with the quality of service that I received from Tim.

He reprogrammed my car key.. Service was great, value was worth it.. I would definitely recommend…read moreto friends and family

Edit #4: Yes, it was 3 am and $125 service charge. However, we waited for him for an hour and a…read morehalf for him to tell us that he couldn't do anything with that type of lock without an electronic picker, despite the fact that I sent him a clear picture of the lock ahead of time and described the situation. He still drove all the way there to waste his and my time and spent about 30 seconds trying to pick the lock before giving up, and that is why I left a 1 star review because it was 1 star service. Edit #3: Apparently that wasn't good enough so the owner is spam calling and texting me and asking me to refund their refund. Edit #2: After leaving my review they refunded me. Updating to 4 stars because I appreciate being refunded.

After moving into a new place, I wanted to make sure the entry points were secure. The technician…read morearrived with the necessary equipment and quickly assessed both doors before starting the work. He explained the options available and recommended lock types that would provide better durability and security. The installation was done carefully, and both locks were fitted perfectly without damaging the door frames or hardware. I appreciated how he tested the mechanisms several times to make sure everything turned smoothly and aligned correctly. Another thing that stood out was the clear pricing. The cost was explained beforehand, so there were no unexpected charges once the job was completed. Overall, the service felt professional and reliable. My Key 24 Hour Locksmith handled the lock replacement efficiently, and it definitely gave me more confidence about the safety of my home.

As a Realtor- SW Locks has been my go-to destination for quality keys for many years. Their prices…read moreare very reasonable and in emergency lock-out situations- they come through in a pinch. Always friendly.

So, it turns out my front door is 150years old and the lock inside is no longer made…read more I must have called a dozen places trying to copy my front door key, when finally someone recommended S W lock. They had it! Only $3 per copy for my "rare" lock. They were very friendly and the fastest key copiers I've experienced.

I've had ongoing issues with the doorknob and lock on my apartment door. My super came by multiple…read moretimes to try to fix it, but unfortunately, nothing worked. My landlord suggested I reach out to Arthur at Sullivan Locksmith, and I'm so glad I did. He responded quickly and came over as soon as possible to resolve the issue. He and his colleague worked on my door for about 15 minutes and had the lock working perfectly. I highly recommend his services!

I sent an inquiry on yelp about getting a key duplicated, because there seems to be only select…read morelocksmiths who can duplicate this particular type of key I had. Arthur responded very quickly to my inquiry and requested pictures of the key to confirm whether the store can complete the service. I eventually took the key in and it was done within a few minutes. The store itself is by Washington Square park so it's super convenient to get to. I didn't see the store hours posted anywhere, but Arthur was able to confirm hours of operation pretty quickly via text. Amazing service, and amazing experience. Would definitely recommend!

I asked for a quote to program a key fob- they quoted $278. An alternative locksmith actually came…read moreto my location in 45 minutes, cut the key and programmed the fob for$140.

Excellent Prompt professional convenient supporting local family businesses is a great idearead more

I stopped into Monaco Locks because I live up the block and am in need of a new front door lock for…read moremy home. I told the guy behind the counter I'm interested in the Yale Real Living lock with the Wi-Fi remote option. He quickly said we don't have that, and mumbled something else. When I asked him if he knew what lock I was was talking about he said yeah, we just don't carry that one. I asked him if he could get it and: Do you know how much it is installed? How long might it take to get? All questions went unanswered and he said let me take your number and I'll call you back. Two weeks later, I decided to stop back. Each time I went, the doors were locked and the hands on the plastic clock were pointed to an hour from then. Eventually I made it back there and caught him actually at work. I was The same guy told me I must've given my number to someone else, and that he didn't take it. He was wrong. It was HIM. And it was him that never called me back. At this point I feel like I feel like this guy just doesn't want my money. Then he answers the phone in the middle of our conversation and continues to stay on the phone despite the fact that I already waited about 10 minutes for the previous customer to finish and leave. Then he hangs up and asks for my number again and says let me find out what I can do. I left my number chuckling as I read the numbers aloud. That was about a month ago. He should be calling me back any day now, right? Haha DO NOT USE MONACO LOCKS.

I had an emergency where one of my locks was stuck and Monaco showed up so quickly. Any time we…read morehave needed a service, they are quick and so friendly. I really appreciate them!

Needed help opening a lock box. I went to another business who couldn't do it and they sent home…read morehere as a recommendation.

Absolute con job. Called them because the door knob lock broke on the apt building I work for. I…read moretold them I want a new lock, and re-key to use existing key. I asked how much over the phone. The owner told me "starting minimum $100" ok that's fine I figure worst case they come out tell me the total labor and new lock would be maybe at the most $350 ? That's what I'm thinking. The guy get here, starts working. He tells me he needs to use the old cylinder from the old Broken lock. I tell him that's not what I told his boss we were asking for. He played dumb and then he says "well the new doorknob and lock is $250 and my labor is $395" I couldn't believe this absolute con man. He then spends an hour longer, calls for back up and another guy comes. (Neither the original guy or the back up guy have any business name on their vans, just white vans) I hear him using a grinder and see him jamming a file in the door knob. Total clowns. So they finish and the door knob is the most difficult thing to turn ever. And it's installed upside down. I told him I'll pay $325 and he took it. I should have offered $200 because he was a hack. Do not ever waste your time, money, or property with these con men.