First, let me say the selection here is amazing. It's completely overwhelming how many options are…read moreavailable. There are beautiful displays to help spark your imagination and the pricing is very large and clear so if you are working with a contractor with a per square foot price range you are in good shape. And, what they have on the floor is in stock (you can generally see it sitting there.)Product selection and availability are definitely not the issues. So, what is? Service. They just haven't figured that out yet. The person I feel for the most is the cashier. I have now tried checking out twice and the illegible UPC codes typically printed on the depth side (yeah like a quarter inch deep) are distorted and impossible to scan. Two out of two times she has had to either go get a legible code or stand there calling for assistance that never comes. I had to go run and get a couple different samples hoping one might scan easier. So, if one person is in front of you in line it will take no less than 10 minutes to checkout. And then on the floor, you have people very willing to help but you have to stand there as they go rushing by saying "I promise I will be right with you". So I am not saying the people don't want to help you, it's just there are bad systems and processes that make it really difficult for them to do it.

Such great service. I was greeted when I walked in and they were very attentive and made sure I got…read moreexactly what I needed. I would recommend going here and I will be returning.

Service was great! I found what I was looking for and more. From what I purchased the cost was…read moremarginal, yet the quality slightly above average

I love Home Goods and typically visit weekly. I happened to be in Novi today and visited this Home…read moreGoods. In the 15 minutes I was there I ran into five dogs. Why do people have to bring their dogs to shop for glassware and wreaths? Why does Home Goods allow this? I have a dog of my own and I would never bring her here, expecting one tail swipe could wipe out a shelf of glass. Nevertheless, I will be avoiding this store in the future.

Customer service! There is none! Rude sales associates and…read morethey just don't care. That's too bad because it is a nice store .

Booty of a store fr This place gonna end up closing in the…read morenext year I bet. Over priced bs always on sale

I wanted to love it...but as another reviewer said, I felt as though I was inconveniencing them…read morewhen I came in. Although the store was not closing for another hour and a half (and no other customers were there but me) - it seemed as though they were in a bit of rush and somewhat disinterested, asking me to come back on Saturday...That's actually never happened to me before. It felt very awkward and odd. So in case you are dying to know - I did NOT go back but I DO want to thank Gorman's for working with me and welcoming me from the moment I walked in - can't wait until my new furniture is delivered! (As an aside - if you saw/remember the movie Pretty Woman when she goes to the high end clothing store but wasn't welcomed there, that's what my experience at Home Interior Warehouse in Plymouth felt like to me).

I would absolutely recommend this place to anyone! We…read moreworked with Kelley and she was amazing! Very knowledgeable, patient and informative. The prices are very fair and they carry multiple reputable brands. We love our couches! Ask for Kelley!

I'm not changing my review. I just want to add that there are never any employees on the floor to…read morehelp you. I continue to go back because they do have some really fun items to look at, but if you want to purchase anything that is heavy or you need assistance with good luck, finding someone to help. Also, I once saw something on a reel about how they will have one item with multiple prices and it's true! I was purchasing an end table and one of them was priced $10 higher than the other. I grabbed the one with the lower sticker and when I asked the employee about it, she had no idea what I was talking about

WOAH WOAH WOAH. How had I never been to an At Home store before yesterday?? I'm not entirely sure…read morebut in some ways it's a good thing because I would have spent way too much time of my youth going up and down their aisles. So, yesterday I was next door at Duluth stocking up on some hot new overalls and decided to pop in to At Home because I need a few new garden decor thingys to replace some stuff that (after nearly a decade!) I've had to retire. 3 hours later I left with a cart full of garden gnomes, plant stands, a new patio umbrella, a small outdoor mat, and metal garden stakes. I also walked every aisle, and made mental notes to return for some organizing things once I have my office redo finished. The price points feel a little steep for some of the items, and they didn't have particularly deep markdowns but i'd say the prices are about on par, if not a bit less than, Homegoods. But the sheer volume of options they carry makes up for it. When I walked in I said "Oh my God" because the store is HUGE. They easily had 8 rows of just lawn figurines and the aforementioned metal signs. I said to my mom, "it's not just that they have a lot of stuff they have a lot of variety in each item of stuff." So, not just a handful of patio cushions but multiple rows dedicated to several different styles and patterns. At least 4 aisles of just REALLY BIG planter pots. Halloween and Christmas already had a bit of a showing and honestly, I wasn't even mad because the place is so huge it just feels like they should keep those displays up all the time because they've got the space for it. Now that I've gotten my bearings I don't think i'll need quite as many hours to visit (i don't think I'll need another walk through the picture frames or oversized candelabras anytime soon) but who knows. Now that I've been once I can't wait to see what they have in store (literally and figuartively) for peak holiday time!

I love this Garden center . The variety of plants they offer is excellent. The prices are…read morereasonable especially for the quality of their products. Their return policy is excellent. I also buy Christmas decor from Farmer Johns and they never disappoint. I bought several custom Wreaths and Grave Blankets that were lovely. The staff is always Friendly and make you feel welcome . I appreciate the customer service Braden has shown me every time I visit. I shop at several garden centers and Farmer Johns is the best by Far for price, quality, variety, and customer service.

It's a zoo. The parking lot is quite full. There's a ton of customers, makes sense. It is Mother's…read moreDay tomorrow. I had to park at the far end of the main lot along the length of the building in greenhouse. It's larger than the one side in the building would lead on. I was going to purchase the gazing balls and stand and the munchrooms mushroom jerky, until I got into the checkout line. It's about 50+ people deep. At least have six staff members to cash you out. I don't have the patience to wait for however long it might take. One big red maple tree goes for about $1,600. If you do end up coming here to purchase anything. Be prepared to wait at least a good 15 to 20 minutes or more to get through the line. Will have to come back on a non-Mother's day weekend. It's worth a walk through, so much to see. The boutique shop seems a bit out of place though.

Nice people and pretty space but very overpriced compared to other antique stores in the area.read more

Interesting place beautiful property - looks like they have classes on furniture painting -2 floors…read moreto shop - interesting assortment - expensive

Nice looking store and fun to generally browse. A little bit of an odd experience at this store…read morethough when visiting "on a mission". We were looking to visit Crate & Barrel in Novi to have the opportunity to check out some dining tables I had seen online. I wanted to get a sense of the look & feel in person. First off, the location/address on Yelp and Google Maps should be updated. We navigated to what is actually a La-Z-Boy store nearby Twelve Oaks mall. Took some searching to figure out the store is actually located inside the mall (Upper Level by Macy's). The dining table I was most interested in was super beat up in the store. It's a wood veneer, and the one they had on the floor had tons of scratches and dings on the surface. I asked if someone was available to help, as I had some questions about durability, delivery costs, warranties, lead time, etc. I think they must've been busy that day because I sort of felt like it was a burden to them to have someone to talk to me. I asked if we could demo the extension functionality of the table, a main part of why I wanted to see the table in person, to see how difficult/easy it was, and what that process was like to extend or shorten the table. It basically didn't work. I actually think the experience in person made me decide to not get the table. Wasn't clear (and I asked) if I were to buy it, if the table would get to that condition within months, years, etc. Was pitched a Crate & Barrel credit card while I was there.

Wendy was extremely rude and condescending when asked for help. Unsure if they were having a bad…read moreday or if they need a raise but...

This is a fun store to check out…read more My dining room chairs (12) are from here, dinnerware and other part-wares too and all of our bedding and comforters as well. Just browsing today, not in need of anything today.

Absolutely furious! Pottery barns white glove delivery is an absolute joke. Just received our…read more$2000+ loft bed. My wife insisted on them assembling it and as I predicted it was a complete disaster. I found dirty fingerprint smudges all over the white furniture, table top installed backwards, parts missing, and a giant chip in the wood. This is exactly why I do everything myself because you can't rely on anyone else to do it right. These guys are delivery people, not cabinet markers who will assemble anything with any care! They just want to finish up as fast as possible, get to the next stop and be done for the day. We will see how Pottery Barn deals with this. I'll change my review if their customer service impresseme...I'm not holding my breath. Oh by the way...a couple days after we ordered (and weeks before delivery) the unit went on deeper discount, called for a called price adjustment, Pottery Barn does do that! Give me a break! UPDATE: So Pottery Barn actually stood behind their product and sent out a new loft bed. The second unit also had lots of dirty smudges on the pieces that arrived out of their box. I cleaned these myself to prevent anymore delay. I assembled the unit myself and overall I'm pretty happy with the build quality, although not blown away. But at the end of the day my daughter loves it...and that's what it's all about. I still feel the burn of this transaction and just don't see myself buying Pottery Barn again anytime soon. Go elsewhere.

The weather was perfect for Fall, bright and sunny but also, brisk, and cool. Families seemed to…read moreagree as they gathered in downtown Northville; children ran pell-mell along the sidewalks. I was enjoying a cold beverage while ducking into the shops that lined the streets. Gardenviews, a white building with bright blue accents, stands out among the colorful buildings here. Inside, couples and friends browsed for the knick-knacks that personalize a home. I was struck by the beautiful displays: antique shelves, desks, and console tables upon which were dishes, candles, and home goods. I saw many things that I liked, toys for kids, hand towels with cute sayings, and garden accents, but I was here for a gift. My friend loves lavender and since I could not find a lavender tea that I thought she would like from a nearby spice store, I was determined to get a lavender room spray, candle, or soap as a thank-you for all her kindness. I don't deserve her as a friend. I found some beautifully wrapped, wonderfully-scented soaps, imported from Italy that I thought she would love. The store also gift wraps items, if requested.

My wife knocked over a glass ornament in their store which damaged some other items. It was pretty…read moreloud and we were completely embarrassed. We waited for someone from the store to come over and one of the ladies who worked there came over and apologized to us. I tried to apologize and she said no worries. I tried to pay for the damages but they wouldn't except that. We later were talking to one of the owners who was truly genuine and knowledgeable about outdoor vases. She told us the best time to order and what to order for the best price. They have so many neat items in their store and really love what they sell. I am just glad little places like this are around where people really love what they sell and for great prices.