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Hobby Lobby

4.5 (2 reviews)
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11 months ago

Very courteous and helpful staff. Kydos to thd store manager and to his staff, especially Faye who was wonderful. Will definitely return.

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5 years ago

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Hobby Lobby

Hobby Lobby

3.4(5 reviews)
24.3 mi
•$$

The cashier didn't know the prices and tried to overcharge me by $4-5. I had to get a mgr. Cashier…read morestill didn't understand. Manager has zero customer service skills. IF I ever shop here again, I will have already calculated my total BEFORE I check out. It makes me wonder if they're regularly stealing from customers in this way. This is the worst Hobby Lobby I've ever been in. Bad front end manager - excuse after excuse - zero concern for customer. They're antiquated in their systems. Perhaps they should be antiquated and ACTUALLY provide real customer service at this store in Salisbury, NC. What value do they actually add to our community when they overcharge? The mgr wasn't even surprised this happened. Beyond disappointing. Lousy management and lousy store. I believed they operated under Christian principles. Perhaps they are no long run by Christans.

I was a shopper of Hobby Lobby when it was one store down in Tulsa, OK. They grew and did it the…read moreright way. I love that they are all in on the craft items. I do many crafts, and you can't have a 4 foot section of a craft and expect to build business for that craft. How do you get customers to be loyal? Be totally involved in a craft, then show your customers, then do shows or classes. Build the excitement. This is what Hobby Lobby does. The staff is perfect, but most can answer any question or if they can not they will get an answer. I've never met anyone rude in the stores. Now about the furniture on sale for 30% off up front. We all know better. Just price it low and have signs promoting low prices. No matter what It's always a treat to shop there, and if I can shop the entire store now, that's a good day!!!

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Hobby Lobby - fabricstores - Updated May 2026

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