Finished a 4 nite stay the first week of October. Outstanding accommodations, caring, attentive…read moreand thoughtful staff throughout the stay. Josie was simply a highly professional and accommodating person. She truly understands what it means to make people feel special and was able to handle a few of our requests with ease! We stayed in a top floor suite with two awesome deck areas overlooking water street. The room was clean and well appointed, bedding was overly comfortable . There are no elevators , so be prepared to get some great exercise if your lucky enough that access the third floor. The property is very well maintained. Great location too. Very central access to waking Edgartown - and easy access to the many island highlights. Side note : Being a huge fan of JAWS, I was so delighted to determine this property was shooting location along Water street it was shown in the scene where Brody walked to the hardware store across from the bike store which now houses a great coffee shop. So close to the Chappy ferry as well. Highly recommend this property -

Quite simply, "Thr Best". This historic B&B is perfection. The decor is exquisite, the location is…read morecentrally located, and the cleanliness couldn't be better. But, it was hostess, MaryGail, who made our stay unforgettable. We will always associate Martha's Vineyard with memories of her graciousness, generosity, warm laughter and beautiful spirit. She makes you feel welcomed and at home, as if you're visiting a friend. Bravo to The Christopher for having such a wonderful person as their manager. The only caveat to booking at The Christopher is the very steep narrow staircase to the upper floors. A second handrail would be a good safety measure. These stairs would prohibit some from being able to access the upstairs rooms.

This very elegant boutique hotel in Edgartown offers breakfast and extremely upscale rooms! Cable…read moreTV and Netflix, Hulu are available too. Many places to sit and lounge throughout the property. My room (15) was awesome with small fridge and Many windows! Location is walkable to all that Edgartown offers. The fresh cookies upon arrival were delicious as was the breakfast in the morning! Local eggs and fresh baked croissants and bread. The front desk staff (Mia) was also the server for breakfast. I would definitely recommend this hotel although it is pretty pricey!! That was the only part of my stay that hurt a bit. But it's worth it!

Wow! We recently stayed at The Richard while getting married! From the moment we arrived, we were…read moregreeted with an incredible staff! We couldn't have asked for more. The breakfast was always fresh and the cookies spoiled us. Yari is absolutely irreplaceable! She had answers for all our questions and wonderful suggestions. We felt at home! We will definitely come see you again!

PROS: place is elegant, well priced, staff is friendly, rooms are beautiful, amenities are…read moreplentiful, location is great CONS: they have no directional signs to their parking lots down the street, at night nobody is by the front desk most of the time, and it's hard to get someone on the phone at the desk when you're not there OVERALL: as long as you don't go by the desk at night and you know where to park this place is phenomenal! I'll definitely be checking back in

This property is poorly managed and, based on our experience, should be categorized as a motel--not…read morea hotel. Throughout our five-day stay, the room was constantly humid. Our clothes and towels remained damp, making the room extremely uncomfortable. There were also no drawers or bureaus in which to store clothing, forcing us to live out of our suitcases for the entire stay. When we raised this issue, the front desk's suggestion was simply to "hang our clothes"--an absurd and dismissive response considering that items such as socks and underwear cannot reasonably be hung. We spoke with the front desk three separate times and repeatedly asked to have the manager, Rachel, contact us. Each time, we were told she was either out of the office or would reach out. She never did. It has now been 48 hours since we checked out, and we still have not received so much as a courtesy call. That complete lack of follow-through says everything about how this property is managed. The front desk staff showed little concern for any of the problems we reported, and the manager's silence only reinforced that indifference. In all my years of business and leisure travel--including stays at many four- and five-star properties--I have never encountered such dismissive service or such ineffective management. The only bright spots were the pool staff and housekeeping personnel, who were excellent and deserve recognition. Unfortunately, their professionalism could not make up for the uncomfortable accommodations and appalling lack of concern from the front desk and management. I sincerely hope this review helps other travelers make an informed decision. I would not recommend this property.

Pros: Perfect location. Within walking distance of shops and…read morerestaurants in Edgartown. Awesome toiletries The room has a fridge The window AC unit worked well The room was spacious They have bar right next to the pool Cookies, Milk and tea from 5-9. Keurig in room In the mornings they have muffins and coffee in the lobby. Cons: Shower doesn't have a door it's hard to gauge the water No elevator We arrived via Lyft around 915pm. We were immediately greeted and checked in. They had just finished their milk and cookie hour, but the lady was nice enough to get me some cookies to snack on since we were starving. The hotel doesn't have an elevator, but it's only three floors and the staff assisted with the bags The room was big and clean. The bed was comfortable. The toiletries were great. They lathered well and smelled great. The room didn't look dated like some of the reviews stated, but I think I read they had just been remodeled. I definitely recommend this hotel. Don't look anywhere else. Tip: There's a few liquor stores nearby if you're looking for inexpensive drinks There's a fast food sea food restaurant (Quarterdeck) right across the street from the bar that serves food late into the night

I normally don't post bad reviews, especially during a pandemic. Pandemic or not some things I can…read morenot let go. If I could give this place negative or no stars I would. Me and my fiancé just had an intimate wedding in Edgartown. Our family and toddler stood at this hotel since our hotel did not allow kids. Never had I felt staff lack hospitality, common sense or courtesy like the staff at the Kelly House. One example, my dad (who is blind) had just checked out at 11 am and he left his bags at the lobby. At 12 noon he wanted to use a restroom was denied access since "he checked out". Was told to "find somewhere outside that has a bathroom". Never asked to help with luggage. Never opened doors. Never made eye contact or a hello, or a good morning. Continental breakfast normally consist of more than two items. In this case it was burnt coffee and some sweet muffin for which you have to ask for one by one. If your in a group of 4 or 5 and one person asks for a muffin don't you think you should ask if others from the group want any? So let's say you're an introvert who doesn't care about courtesy or a false advertised continental breakfast, or any form of hospitality. You just want a clean/nice place to sleep and leave. Well this place is not it. You have to tell the staff to clean. They only cleaned our room once during a 4 night stay.

Beautiful hotel with all the right touches. Fantastic location, continental breakfast was…read moreoutstanding, rooms were beautiful ...I could go on and on. Margery at the front desk was exceptional and provided amazing service. Thank you!

Clean and convenient location Although the checkin process…read morewas ok, the initial front desk person (younger female) was not very attentive. We arrived early so were not able to get into the room (understandably). Upon our return to get keys, Margie was helpful and provided information for things to do in the area. The resort is very convenient to everything in the area.

Incredible stay for 5 nights at the Lightkeepers Inn. Great location, outstanding service. If you…read moreare thinking of staying in Edgartown, stay here! We loved every minute of it

When I first made the reservation here, I was not completely familiar with the geography of the…read moreisland. I was a bit hesitant afterwards, as their location in Edgartown is several miles away from the ferry terminal. However, after our stay, this was not a concern. Edgartown is somewhat quieter and a bit less 'touristy' to me (though the town largely caters to tourists). One thing that drew me to this property also was the expense vs. ratings. Many other similarly (or lower) rated places were much more expensive. It is all relative on the island, but this, to me, was a good value. I was a bit apprehensive also about getting checked in, as our ferry reservations were such that we would barely arrive by their 5 p.m. front-office closing time. They confirmed that they could leave the key in an envelope for us, but that always seems slightly problematic. However, it all worked out and we did arrive at 5 p.m. The innkeeper was assisting other guests so our key was in an envelope anyway, but she showed up about 3 minutes later to ensure everything was fine and took time to explain anything extra about the room. The site is about 1 block from the edge of the town's commercial district, so walking anywhere in town is easy. Parking is not expansive, but you just need to park parallel to a fence adjacent to your room. This was never a difficulty while we were there. The area was quiet also; not much noise to disturb you. The room itself was well equipped. There was a small kitchenette and a dinette table, along with a sitting area (with a fold-out couch). When the couch was folded out, the room was a bit cramped (but that is when you're sleeping, mostly). The couch-bed involved an air mattress that was easy to inflate. The adjoining bedroom was also a bit small, but adequate. Everything was clean and appeared well-maintained. In all, the only limiting factor here was room-size, but I was also unwilling to pay $100 (or more) a night for more space. It was a slight compromise, but worth it. If I returned to the island, I'd consider staying here again.

Very comfortable. Sit outside drink coffee on cushion chairs on the deck. Owners very friendly…read more Beautiful inn well kept. Fyi. Lots of stairs !!

Everything about this place is amazing from the room we stayed in, the entire Inn, the location and…read moreof course the Inn keeper Pete!

I couldn't imagine staying anywhere else when visiting Martha's Vineyard. Like the home you always…read morewanted to live in with quiet and gracious service in a rarified setting. Peaceful elegance without pretentiousness. If you know the difference. Beds and pillows are world class. The rooms appointed with real antique furnishings. Not cheap knockoffs. The gardens are relaxing and you MUST dine in the Terrace Restaurant. Breakfast of course. Dinner is essential. A trip to another place, not too far, yet just far enough. You can fly your jet in. Or motor your yacht. Or just take the car ferry like we do. Just make your reservation well in advance. If you want peace and quiet without the outside world, this is your home away from home.

Overpriced, extremely rude front desk worker named Jack, musky antique store stench in rooms. The…read moreproperty looks like a story book, and oh so beautiful. It's probably my fault for assuming such an old Inn wouldn't reek like a filthy old antique store. Our suite, The Coach House was overwhelming overran by mold/mildew, the only way to mask the stench was to set the A/C to extremely cold settings throughout our 5 day stay. This was actually a serious problem for me because I have severe allergies and asthma... I chose not to address this issue to management, as management had proved to be completely unhelpful, and unaccommodating to us during our entire stay... so I figured why bother. Unfortunately all of our belongings we had with us (suitcases, clothes, shoes, toiletry bags, flight bags, purses), and the thousand(s) of dollars we spent on souvenirs, and gifts purchased throughout the 5 trip, all came home with us reeking of mold, I'm livid. Don't even get me started on experience of staying on the property, guests are not encouraged to socialize with other guests, guests are not allowed to have outdoor conversations without getting asked to leave... or have the inn keeper show up to see whats going on and just linger around as your trying to enjoy the outdoors because your room smells so badly. My welcome letter stated: "For ALL of our Inn guests to enjoy, we offer the living rooms with the fireplaces in the Main Inn, and the Summer House porch." We were specifically banned from using the common porch, we received two written letters telling us so. Along with the common porch being roped off and a typed out sign stating the porch was only for the rooms in the Summer House to enjoy. This happened after we checked in and specifically asked Cole (the gentleman that checked us in and gave us the tour), if smoking cigars were allowed outside on the property, in which Cole stated anywhere outside on the property at any of the seating areas a cigar could be enjoyed, Cole went on to show me the Summer House porch, stating a cigar could be enjoyed at those seating areas if we'd like, because he said it's such a nice area. After the fact, we were asked by Jack to move off of the Summer House patio that very same evening when my partner wanted to enjoy a cigar before we went in for the night. Later during our stay we received a hand letter stating the we could use a real-estate office porch to sit at, and the Summer House porch was roped off. We paid for the most expensive suite on the property at $1,750 per night, this is not the kind of treatment or living conditions one should ever expect. I wouldn't recommend this place to anyone, and you couldn't pay me to stay here again. If I was a person of color, this place would be sued into oblivion for discrimination, contractual breach, and selective enforcement. According the Department of Justice, singling out a paying guest from using a listed common area can be considered unlawful discrimination if the action is based on a protected characteristic (such as race, religion, sex, disability, or national origin) or violates the equal enjoyment terms of your contract. When It Is Unlawful Discrimination Protected Class Status: If the guest is singled out because of their race, color, religion, sex, sexual orientation, disability, or national origin, it violates federal civil rights laws (like Title II for public accommodations) and state human rights acts. Contractual Breach: A paying guest enters an agreement that includes access to advertised amenities. Denying access to a listed common area without a neutral, safety-based justification breaks that service agreement. Selective Enforcement: Applying a common area rule to only one specific person while allowing everyone else to use it creates strong legal evidence of disparate treatment or bias.

The entire weekend experience at the Harbourview was outstanding. First the staff were very…read moreattentive to guests' needs. We stayed for a weekend in the newer section called the Roxanne. It like the main building were very well decorated and furnished. While the main building was built in the late 1800s and therefore more solid of a structure the Roxanne is a newer addition. The only issue my wife and I had staying in the Roxanne is that we could hear guests above us from time to time and when guests went up and down stairs. Breakfast at the hotel was excellent. The service very good.

Went to an amazing conference hosted by Bristol Myers Squibb held there in August. From what I can…read moresee, the hotel was upscale and amazing. Food and service from my experience at the conference was top notch and not your ordinary catered hotel food. Was decent. The view was just wow. Great location. Would love to come back and stay to get the full experience.

Excellent location. Center of town…read more Along the water. Excellent staff. Fun activities. Well manicured. Would come back every year.

Great location, comfortable room and beautiful views. The negative is the noisy sounds from street…read moreand other rooms and I also found one of the front desk staff rude. Edgartown is so quant and fun. This is right on Main Street and near all the shops and restaurants. It also has such a beautiful view of the boats and water. The room was clean and beds comfortable: The walls are thin and I could hear running and walking above my head. We also had a room on the Main Street and there is a loud bar outside our window that closed at 2:00 am. On Saturday night you can hear the people in line and music. Sunday morning they have early morning garbage trucks. I would stay here again due to location and views but perhaps stay on other side of hotel.