Made a reservation with the hostess outside for 2 adults and a dog. She said 30 minutes. Went back and she told us that they are no longer accepting customers outside because of the rain. She cancelled our reservation. It was not raining. There were about 20 people seated outside. The hostess had a lot of attitude speaking to us. Not the professional way to handle the situation. She could have been polite, kind and made an exception considering she cancelled on us and we had a time constraint before the ferry. read more

With a recommendation from a friend, we stayed at the hotel. We stayed in the Daniel Webster house next door. It was very nice. There was coffee (a Keurig) in the lobby. In the mornings, they had a continental breakfast in the lobby of the main house. Everything was perfect. Their driver picked us up from the Steamship Authority dock and dropped us off. read more

See all

Great inn in town! We stayed here in the first week of June in '22. A very nice, old, and storied inn. Our room was on the second floor. Crazy staircase, narrow and curving. Roomy room. Very clean. Good large and clean bathroom too. Great breakfast in the common room in the morning. Oatmeal, fruit, and coffee. What more could you ask for?! We met a few really nice folks too, and had great conversation over coffee. Superb location, right in town. We rotate our week in town each year, but we'd absolutely come back to the JCH - we need to see that ghost! No negatives whatsoever. read more

Beware!!! My husband and I stayed at the hotel in August. We checked in and had to wait hours before our room was ready. The front desk was rude and non accommodating. Finally our room was ready, they put us in a whole different building next door which I had no idea they even had. When I booked my reservation I was under the assumption they had the one building with the nice rooms I saw online when booking. Well huh we checked in this separate building and the room had a dirty comb on the chair that was at a desk in the room. The room smelled of wet dog, it's clearly a dogfriendly room which my husband and I DID NOT have a dog. The room was so old and just put together terribly. Omg the bathroom was old and needs a whole refresh. The shower hardware is rusted and corroded and completely disgusting. They must clean the old dilapidated furniture with furniture polish and got some on the hardwood floors and made the floor EXTREMELY SLIPPERY! I almost fell a couple of times on the floor that was so slippery. My husband and I never complained, but upon checkout we asked to speak to the manager and the rude front desk staff said they weren't available. How is there no manager onsite at 11am on a Wednesday so my husband asked if the manager has a number that we can call and make aware to the manager of what a poor experience we had. She provided us with a direct line to the manager. For a full week my husband has been trying to reach management and leaving voicemails. 9 days later we have yet to hear back from management. The last message my husband left was we have been trying to reach you for over a week to discuss our experience at your hotel and no one has had the decency to call us back. We've been holding off leaving any type of review about our terrible experience at your hotel but now you have left us no choice. My wife will now leave a bad review on every outlet we can about our experience at your hotel. We travel all over the world and have NEVER experienced such a terrible customer care service!! read more

Best Inn in the island, every staff member is super friendly, they remember your name, big smiles all the time. They give rides to Jetties beach and have towels, chairs and umbrellas...it's a 5 star experience and for the price, it's the best value on the island, bar none. Omelia is the manager and runs a tight ship, they are a well run group!!! read more

I stay at this hotel frequently and I can safely say, I love it! The best part about it is the staff! Great people. Always accommodating and they treat me like family. I just say it's Mr. Dan whenever I call them and they know who I am. This is a very old building so don't expect all the fancy amenities of a brand new hotel. But do expect a fantastic atmosphere, nice rooms, great beds, soft water for the shower... (Yes there is Wi-Fi, and nice choices available for breakfast.) read more

We ate outside and it was lovely. The food was excellent and the staff was attentive and friendly. Good place to eat when in Nantucket.

Stayed at the Daniel Webster House We stayed here last year for New Years and had a great time. The location is really convenient and the rooms are nice. This year their was a new manager/front desk woman who was purposely difficult and made our stay uncomfortable. We checked in on a Sunday and arrived around 1:30pm. I knew the hotel already and saw the maid had just finished cleaning our room so I was happy to get our bags in the room and get checked in. The front desk woman was adamant about us waiting until 3:00pm to get our keys. This didn't make any sense to me and I asked the maid if she was finished with our room and she confirmed she was and already onto another room to clean. I had to ask the cleaning lady to let the front desk woman to release the room and she still wouldn't give us the keys. The whole transaction was very awkward and unnecessary and my wife had to basically take the keys from the desk?? For the next 3 days the front desk woman gave us attitude, made myself and my wife uncomfortable and we never asked for any services or tried to talk to her in any manner. This stay was a Christmas gift and I would never stay her again even if it was free. We had a great time on the island but it was almost ruined by the Hotel. David S read more

Perfect location, in town. Restaurants all around and the Tap Restaurant connected us charming and cozy on a raw Nantucket night. The staff are so nice and attentive. Room was clean, great shower pressure. We'll be back! read more

Will, our waiter, was excellent. He gave us time between drink orders and our appetizer orders. ( we went at 5:00 for drinks and appetizers only). Love the Tap Room atmosphere and our food was delicious. The shrimp , diver scallops and drinks were well received. Deb read more

Very convenient location, our room 300 was very small, for the price I was expecting a nicer room. The furniture was way too big for the room which made it hard to even get to the other side of the bed. The hotel is very old and that is part of the appeal but we didn't have electric in our bathroom, kept blowing a fuse. Not so bad during the day but not great. The bikes were a nice perk but after biking to Madaket beach I was ready for the bus back. You might want to rent bikes if going for a long ride. The staff were all wonderful and the breakfast was very nice. read more

Fabulous outside seating with heaters. Great music and service. Stop by when shopping for a pleasant afternoon respite! read more

Jared Coffin House - Hotels Near Me - Nantucket, Massachusetts

Had a great stay in this quaint little hotel. We stayed in the main house, with a room with a full-size bed. It was comfortable, and the location of this hotel can't be beaten. It' screams historical and if you learn more about the island you'll find out that the Coffin family is everywhere on the island. Close to a bunch of shops, and restaurants, this is a great hotel. read more

Jared Coffin House - Prearrival concierge was able to help me get a bottle of champagne to celebrate our stay! - Hotels Near Me - Nantucket, Massachusetts

Loved it here. Great location, friendly staff, great amenities. We would definitely stay again.

Felt taken care of as soon as I arrived soaking wet off the ferry. Warm & welcoming with great staff. The Tap Room was excellent too

This is a place where just for sleeping, and shower... don't expect a si.imple coffe/tea machine. Not in the room,not anywhere in the hotel. Room is VERY small, very small space by the sink. But the lobby does look nice. BUT that is not important to me though. I want a comfortable staywith minimumal convenience to make my own tea and coffee. This does not have it. Wish we could have found a more modern hotel..for the price, it is not worth it. read more

Disappointed Not at all as it was presented in the pictures. We were so looking forward to the allure that was presented in the website description. An elegant, beautiful and historic inn, the first mansion on the island! With all due respect, this historic property needs a touch up and the historical commission needs to take note. Pro's: - Location and proximity to town, shops, restaurants. - Complimentary continental breakfast each morning. - Bicycles and beach towels available to guests. - Complimentary parking. This is a pro and a con since although complimentary, there are not enough spots to accommodate all guests. With respect, we recognize that since this is a historical property, surrounding real estate is limited. However, guests are instructed to "block-in" other cars and leave keys at front desk so that staff can shuffle cars as necessary. Con's: - Beautiful historic home but sadly in disrepair - No elevator - Cleanliness in question - Interior noise level high due to age of the building. - Parking: as mentioned above, there are not enough spots to accommodate all guests. Guests are instructed to "block-in" other cars and leave keys so that staff can shuffle cars as necessary. - On-site restaurant "Tap Room" was advertised as being available 7 days/week however when we were there we were advised that they would be closed M/Tu despite the on-site sign saying that they'd be open. Our experience: - Disappointing. - Window treatments in our room were wooden shutters. These shutters had no handles therefore making opening and shutting them to be a challenge. - Our east facing window had a window air conditioner unit in bottom half. This did not allow us to shut those wooden window shutters and therefore not allowing for privacy from the street nor shading from the early morning sun. - Our bathroom door was not able to close. There appeared to be some previous jury-rigging with some wooden blocks which prevented it from shutting. - While we understand COVID and it's staffing impacts, we were disappointed to see the same dirt and fragments on the carpeted interior stairs and hallways during our four day stay there. - We arrived two hours prior to the stated 3p check-in. Decided to see if our room was ready and if not, no problem. The front desk staff said that our room was not ready but being cleaned now and they would call us as soon as it was ready. We altered our plans accordingly, staying nearby since our room was being cleaned, as told. Two hours later, per the front desk, our room was still being cleaned and "being inspected now". Very frustrating. We lost coveted vacation time, after all. Overall, we were so looking forward to the elegance of staying here but the experience did not prove to this. This establishment might carry a status name but there are too many other Inns in the local area that an give the same/better experience. read more

Greetings I am a hospitality / food service professional - self-employed for 30+ years. In 1999, my hard-working and dedicated staff gifted me and my wife a $ 300 certificate for use at the Jared Coffin House. I remain humble and grateful to this day by their generous gesture. Ten staff each pitched in $ 30. Wow! Over the last twenty years we have made a fine reputation for ourselves - one for which we are most proud - and still humble. In turn, we led our staff to many successes - and without them - none would be possible. Q: What is $ 300 worth today in 2018 dollars? If $ 300 were held and invested by JCH, what is the return-to-date? It cost them NOTHING to fill out a post card and send it to me. They took in $ 300 cash from their kin. They gave nothing. Finally, we are able to "smell the roses" as they say so I reached out to JCH for accommodations in 2017. We hoped to stay on the island for three days, and would have done our share to spend much more than $ 300 at JCH and the local merchants, etc. Well, JCH would not honor the card - it states "expires three years from date of issue." As consumers, we all know the racket the gift card / certificate business is - with 15% or more never being redeemed by recipients. We don't like this. My hope is that anyone considering a stay at JCH - read this review - and thereby consider the lack of goodwill, honor, and fairness we experienced. In my opinion, a true hospitality professional knows just one word to their guests and that word is "YES". If the management is turning away people such as myself, how are they going to say "yes" to you during your visit? Presently, my understanding is Massachusetts law no longer permits gift cards / certificates with limits of time on their use. I may be wrong, but that is what I have read. Thank you for hearing of our experience. read more

The location of the property was perfect and the staff were remarkable. They were so helpful, personable and professional. Omelia always had a smile on her face and a CAN DO attitude. Her suggestion of a picnic (and the organizing of it) was spot on. I would highly recommend this Inn. read more

We stayed at the Jared Coffin House as part of a vacation package. Check-in was easy enough. Our room was actually in the Harrison Gray House, another building across the street and behind the Jared Coffin House. The room was nice; not super fancy but comfortable. There were no curtains over the door to the patio, so it was very hard to sleep in. You don't go to Nantucket to sit in your room, anyway. Harrison Gray House has A/C so keep that in mind if that's important to you. They advertise free wi-fi, but it's super slow. I could hardly connect in the H-G House, if at all. Continental breakfast is included. Nothing special, just danishes and cereal. The location couldn't be beat. Just a short walk down to the wharf to catch the ferry, or watch the boats. All notable shops and restaurants are less than a 15 minute walk away. Because we were off the main street, it was quiet at night. If you get a vacation package that includes $25 gift certificates to the White Elephant Spa (a sister property), beware! The cheapest spa treatment is about $150 and you can't combine certificates. Kind of a joke, if you ask me. Overall, a fine stay. I wouldn't go out of my way to recommend it, and I feel like we paid too much for what we got (even with the sweet online deal we scored), but it did the job. read more

Jared Coffin House - Hotels Near Me - Nantucket, Massachusetts

For the price its a must, Great location, lotsa heritage, super friendly staff, well kept rooms and decor. quiet and charming. Reminds me of most hotels in Paris as it was tight quarters. Specially in the bathroom. But a great place to stay! read more

Jared Coffin House - Hotels Near Me - Nantucket, Massachusetts

My wife and I tried to stay at the Jared Coffin House, but the room was so uncomfortable we left. We are small people but neither of us could comfortably take a shower and we definitely couldn't both fit in the bathroom. There's no central air, which is fine, but the lightest rain on the window units was so loud we couldn't sleep. We were expecting a certain amount of coziness knowing that it's a historic building, but it was too much. We hoped the hotel would help us find a solution with an upgrade or a different room etc, but they weren't interested in being helpful. We had booked a non-refundable room, but after 1 night we were so miserable we changed hotels and just ate the loss. The one good thing was the 4pm apple cider. We ended up at another property owned by the same company and it was an entirely different experience. I would look elsewhere in Nantucket. read more

My husband and I just returned form the most wonderful vacation at the Jared Coffin House. The hotel is lovely. It is an old historic house that has been expanded and turned into a hotel. The rooms are comfortable and decorated in keeping with the historic feel of the house and Nantucket. The house is walking distance from the ferries and right in the middle of town, so it is very convenient. The desk and door staff were friendly and very helpful. The hotel was spotless. Highly recommended. Check Expedia for deals; we were able to get a room for less than half price. read more

My boyfriend and I stayed here in October. It's located in "downtown" Nantucket, which is great if you don't have a car because you can walk to everything. The staff is really friendly and helpful. They provide bottle water upon request and continental breakfast from 7-10am. I went on a run one of the days we were there and I didn't know where to go, but one of the desk staff helped me plan a route and drew it on a map for me. Our room was nice. It has an area rug with wooden floors, a flat screen TV and nice, "antique" wall paper. Definitely has a homey feel. There was a window unit AC in our room. Since it was October, we didn't use it but if you come here in the summer, you will not die of heat in your room. The shower has great pressure (something that became important to me when I moved to NYC) and there's always hot water. Overall, the place is clean and historically beautiful. I definitely recommend this place. read more

My wife and I stayed here to celebrate our tenth wedding anniversary and were completely satisfied. The innkeeper Paula and her entire staff went out of their way to make us feel special at every turn. Their suggestions and helpful hints went a long way to making our experience a special one. We were give a free upgrade to a room with a king size bed because it was our anniversary. We were greeted with a card and delicious chocolates, just the type of small things that make a stay memorable. The room was immaculate with wonderful shampoos and lotions. Don't forget to try the robes! Breakfast was simple but complete with excellent bagels, buns, cereal and coffee. The inn is just a short walk up from the ferry terminal and close to the center of town. I would highly recommend the Jared Coffin house for your stay on Nantucket. read more

In my opinion, the worst customer service. We cancelled more than 30 days out and they still charged me 10% of my deposit even thought it does not say that in the reservation agreement. Be aware of their interpretation of the policy. read more

PROS: Great friendly staff, the place is clean all the time, it has a very antique-looking atmosphere, the rugs, wallpapers, lightning, paints, furniture. CONS: There is no control over the room temperature, my room was uncomfortably hot most of the time, even with the window open. You can hear everything... I couldn't sleep well enough because of all the TV noises, people snoring, people walking and talking. During breakfast they play Norah Jones, after a couple of nights is nice, but I stayed there for 6 nights, and it became very repetitive OVERALL: great place to stay for a couple of nights, no more than 3, you'll get bored read more

Jared Coffin House - Lobby - Hotels Near Me - Nantucket, Massachusetts

I've just returned from a superb weekend excursion from Nantucket and I have to compliment the staff at the Jared Coffin House (our room was actually in the Gray House) for making the time we spent with them cozy to the max. Obviously when you're on the island you aren't there to sit in your room but while my boyfriend and I were there we were absolutely content. The bed was fluffy and cozy, our room was extremely spacious with a large main bedroom, a huge dressing area and an adequately sized bathroom. The decor was shabby chic and a bit quaint but each night after a long day of playing, eating, and drinking I fell into bed and slept like the dead. I'll definitely stay here again and would recommend it to friends, especially since it's perfectly located to downtown and walking distance to almost everything. By the way, we didn't have any problems with the wireless. PS: Even the water at the hotel felt more luxurious than at home. My hair definitely looked better in Nantucket than in Boston ha ha ... read more

We stayed at this historic hotel for three nights, and by the end of the third night, we were very ready to leave. The rooms are small and awkward, as well as the bathrooms, (unless you pay for a ridiculously priced suite). The breakfast was a joke, little plastic wrapped, stale pastries with tubs of peanut butter and jelly??? What, at this type of Inn? Even in COVID times, it was pathetic, the last Inn we stayed in on the Cape at least had home made pastries and muffins, the Jared Coffin House has their own kitchen!! The clientele is beyond pretentious, and the poor staff seemed over it all, can't say I blame them by the way the older, entitled clientele treated them. The atmosphere was stuffy and outdated. There are so many wonderful Inns, hotels, rentals to stay in around Nantucket, I won't waste any more time, nor money here. The Tap room was okay, generic and no atmosphere. The servers were over it as well, I don't know, I'd keep looking for another Inn. Don't recommend at all. read more

Stayed here and had a great trip. It was late December and the island was almost deserted which gave an almost surreal feeling. It snowed onto the cobblestone streets as the cool northeast winds blew in. Our room overlooked the street. Room was charming and quaint with a comfortable bed and older style timey tasteful furnishings. I would go back and would reccomend this place for sure! Front desk was awesome. read more

I made reservations via hotels.com for a single room. The reservation rules for my reservation stated that I would not be charged until I checked out. Well, the hotel charged me in full before I even arrived without my knowledge. Hotel information on hotels.com was confusing stating "Room amenities most room have AC fresh baked pastries coffee and tea cable tv wireless internet-fee." Well, when I arrived the temperature that day was well over 90 degree and my room had no REPEAT no AC!!! It was super small...no pun intended..but reminded me of a coffin!! It had a single bed no bigger than a twin and space to walk past it with a dresser. A TV mounted on the wall.. and one window that faced the building...no view...and more importantly no airculation...breeze!!! NADA!!! It was horrible. They put in a space fan that did nothing but blow hot air around and it was clogged with a ton of white dust and the oscillation function was broken. The bathroom was tiny with just a shower stall. I liked the English tolietries...but that is about it. Climb up two flights of stairs...room 409 right off staircase with bed against hallway..heard all noise from hallyway and staircase. The hotel said they were sold out so I suffered one sleepless night sweating. The next day I explained how miserable I was and they finally agreed to upgrade me to a better room for Sunday night. I was packing my bags in my room when I received a call from the front desk that essentially reneged on the upgrade and said I would have to pay extra. I said I was very unhappy and just wanted to leave. They argued with me and made me miserable finally giving me a credit for Sunday night (since they already charged me!!!) once I was throughly upset. Then the manager present said she hoped that I would return again!!! I quickly departed happy to be getting out of there. Hospitality was completely lacking. read more

Great location, quick walk to shopping and restaurants (and ice cream!). The hotel is perfect if you love old world charm with modern conveniences! Paula at the front desk was amazing, offered great suggestions for sight seeing and restaurants and is super fast at problem solving! Now for the downfalls: wi-fi was next to impossible to connect to and stay connected. No elevator, so Paula had to change around rooms for one person in our travel party. The concierge wasn't qualified to answer even the simplest of questions, which is the main job for that position. Overall, it's a lovely hotel! read more

The best thing about this B&B is the location, which is pretty much perfect. It's close to everything. The daily breakfast is nice too. The place is very clean and the service is excellent. However, I had to take off a lot of points because the room is exceptionally small. As well, each night the smell of food from the kitchen came into our room. I wouldn't mind staying here again if I had to but I'd rather look elsewhere. read more

I've stay at the Jared Coffin many times over the past 40 years and I 'm sorry to say the public rooms have fallen from their high standards, gone are the lovely breakfasts in the designated Breakfast Room, now the restaurant "Prime" moves in from their outdoor dining venue to that space when the weather turns cold. They have also changed the decor of that particular room to something that is down right gloomy, the hotel has tried for the contemporary look but it just doesn't quite fit. They now have "breakfast" in the living room in which you are offered cold and not very fresh pastries, a cold bagel is not appealing nor are the cold croissants, they do have some plastic cups of yogurt and a bowl of canned fruit. The coffee however is so good it almost makes up for it being in a paper cup. There is no place to eat breakfast unless you are perched on the sofa, trying not to leave a coffee ring on the coffee table or crumbs on the upholstery, it no longer invites guests to linger and chat with fellow guests. The Jerad is now part of a corporation of a half dozen other accommodations on the island, the service is no longer the same, if you ask for a dining recommendation they will most likely recommend one of their own. When you reserve your room, look at the rooms online decide which you want but then call for your reservation being specific about what you want, ask about Sq. footage, or if you want a front or back room, in the Main house or the annex. I wanted the same room we had about 13 years ago while on our honeymoon it the the front corner on the second floor, this was very important because we are older seniors and climbing stairs are difficult. When I was given the key however we discovered we were on the third floor and in a room half the size, it was a blatant "bait and switch" and according to the Internet site the room was even $40.00 a night cheaper, the room was up front in the corner but it didn't have a fireplace or sofa. I went back down to the receptionist and was set to fuss a bit but other guests were starting to come in and I'm sure she didn't want them hearing what I was fussing about so she gave me the room I originally paid for (in advance, I might add), other than that our stay was enjoyable. The Jared's location at the head of Center Street puts it in the best location in town, not to mention it possesses that treasure that hardly any other inn has called a...... parking lot! read more

Stayed here with my boyfriend over New Year's Eve week for 3 cozy and relaxing nights. As it is off-season, the main house is closed, so we are staying in the Daniel Webster house. We were greeted at the small front desk when we arrived, given our key cards, and told where to find the driveway to park my car (located right behind the inn). The room is comfortable and spacious and the bed is heavenly! The building is very homey and there are lots of great Nantucket books around to peruse. Wifi is free and fast. Breakfast is modest- coffee, juice, tea, bagels, and cereal. Bottled water is available at the front desk. The inn centrally located in town, near some terrific bars and restaurants. I would certainly stay here again! read more

Perfect place to stay in Nantucket! Great location right in the center of town, good service and an awesome new restaurant ack prime. Would definitely recommend this is anyone visiting the island. read more

Visited here with my wife on her birthday weekend and found it very delightful. It is centrally located and within walking distance to most everything on the island. You can walk to a variety of shops and locations and even the beaches found nearby. The staff is the very definition of the term professional and the one minor glitch we had in our room was very quickly fixed. I wasn't very impressed with the breakfast. While I find most places advertise continental breakfasts when it's not much more than a few bagels and coffees this is just not a great attribute and would advise you not to make this a deciding factor. But all in all it is a great place to visit and I strongly suggest it! read more

Dinner Thursday night 8/22/19 - the food was good, steak and fish to order - however the bread way ruined by excessively salty butter- as was the Halibut dish, steak fine but the evening was also ruined by the surly attitude of their waitress. Given the number of fine restaurants within 100 yards- I would not recommend - after all these years - seem the White Elephant group is still a work in progress as far as the Jared Coffin !!! read more

This review is for the restaurant, as I stayed elsewhere. I spent several weeks in New England searching for the best clam "chowda", and Jared won hands down. Thick and creamy with the perfect balance of clams to cream. I can't begin to count the number of places I ordered chowda, but the moment I dipped into this ambrosia, I knew it was the winner. read more

We go to Nantucket every year and rent a house. This was the first time staying in a hotel downtown. I have walked past this property and have dined at the restaurant several times in the past, but this was the first time going inside. The buidling is beautiful. The staff was great. Friendly, warm, accomodating and very helpful. When leaving or entering the property the staff greeted you by name each time. The room we had was quaint and cozy. The location can't be beat. Steps from all the shops and restaurants. I highly recommend and can't wait to go back. read more