My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract

I'm back with another 5-star update because Mark continues to deliver outstanding service year…read moreafter year. I recently purchased a new vehicle and needed my insurance updated before heading to the dealership. I reached out to Mark, and just like every other time, he came through instantly. Within minutes, my policy was updated, proof of coverage was sent, and everything was squared away so I could pick up my car without any delay or stress. What I appreciated most was how fast and smooth the whole process was -- literally one message to Mark and he handled the rest. Great communication, no back-and-forth, no waiting, just results. It's exactly the kind of reliability that's hard to find these days. This second experience just confirms what I already knew: Mark doesn't just set the bar high, he maintains it. If you want an agent who is responsive, efficient, and truly on top of things, Mark is that guy. Still A+ service -- and now proven again over time

I have been a customer for 10+ years and they have been offering the best customer service!!! I…read morehighly recommend

I moved to California on the 29th of March and heard from my brother that he is insured with…read moreMercury. Jessica Lopez helped me with my home owners and car insurance. The numbers look good so I don't have to look somewhere else.

I've been with Mercury for over 25 years. They are great! Jess Lopez is the account manager that I…read moredealt with. She's awesome.

Thank you James Banh and his team at Starwest Ins for saving me over 1,000/ year…read moreI was with Statefarm and I was paying over 1,825 , they got me same coverage with Mercury for 1,257. Thank you James. If you need insurance please call these guys they have first class service. I can call , text, email them and they respond !

My family has been with Starwest since 2017. Multiple policies (a total of 8 and counting) James…read moretakes care of us all. Communication is very prompt and the rates are great. We will continue to use Starwest as our kids leave the nest and need their own policies.

So, someone recently reported to yelp that my review was meant for a different business which end…read moreup being removed. Now, if anyone had read my review, they know for a fact that it was meant for this business because it had mention the owner Donny at least 2-3 times. You could have sent me a message asking me nicely to remove my review. You could have said something along the line of, "since 2014, we have train our employees and improve our customer relation yaddy yaddy yaa. Would you be so kind as to give us a second chance?" Or even ask me nicely to removed my review but no, the business chose to play dirty. Since the business itself wants to be shady and removed all the negative review and only kept the positive one, I will also include a picture of a document I have which show the business address, Donny's signature and the date the document was signed. Original Review from 03/03/2014: I recently complain to my coworker that the guy who does my tax is too expensive so she recommend I try Donny. I decided to give him a try. Originally, I was going to give this business 4 stars but after my second visit I decided to drop it down to 1. Pros: Donny is professional and courteous. Kayla is smart and upbeat. That's it. Cons: Donny seem inexperience when it comes to 1099 (independent contractor). If you have to flip through my 2012 tax file that was prep by my previous CPA and then adjusting what you entered on your screen, it doesnt give me the confidence in your profession. The front staff is unorganized, incompetent, and language barrier. You cannot/should not have a client show up just to tell them to come back in an hour because the gal in charge of health insurance is running late. And what happen when i came back? You told me that 'gal' is running late and should be here soon. After 15 minute: Me: did u call to see where she's at? You: no Me: have you call her at all today? You: no Me: then why did you tell me to come back at noon and then proceed to tell me she's on her way if you haven't made any attempt to call her today? You: let me go ask Donny. And to the lady sitting on my right facing me. I know you're probably the 'manager' or play some important role in this office because the staff talking to me kept making eye contact with you, and only you. Next time if a situation like this occurred, stand up and step in. If you would have taken over to calm things down: A) you could've still kept my business B) this negative review would have never taken place Next year I'm going back to my original CPA. Yes, he charges $55 more than Donny, but unfortunately you get what you pay for.

I have been having my taxes done by Donny Vu for a few years. This year, I finally find out how…read moreincompetent he is. I have a rental building in Colorado and three rental houses in California. He filed my taxes and told me I did not have to pay taxes to Colorado. He then amended my income tax returns and filed me as a full resident of Colorado and I now got a notice from Colorado Dept of Rev indicating the rental income was almost double the actual income; and it's stating that I owe them money and possibly penalties and that he did not file the appropriate form since I was only a partial resident of Colorado. I also received a notice from the IRS stating they cannot process my tax because he did not file form 1095-A to show that I have had medical insurance, hence, my tax return transcript is still not on the IRS website for me to refinance my mortgage. I have been telling Donny's office staff and him that I had to get my taxes done so I could refinance my mortgage since April. Because they don't see people in their office during this Covid time, I emailed my paperwork to them since April 13, and yet it is still not done right. He refuses to take my calls and call me back in a timely manner. I practically have to harass his staff to get to talk to him. His staff kept telling me he has appointments with new clients and would call me back in the evening and then he does not. I had to tell them that he should not take on new clients since he has not and cannot take care of his existing clients. He represented to me that he was a CPA and he is only a tax preparer. I've hired a new real CPA and he told me Donny did not file any depreciation on my 4 rental properties and several other deductions. This guy is a fraud and I think he has a one size fits all policy; he is sloppy and careless and does not take time and do the appropriate things in preparing tax returns for people. I have had to pay my taxes double to California and Colorado and now have to wait to get my refunds. Not a lot of people can do that in this day and age of Covid. He has caused me to lose a lot of money not being to refinance my mortgage because I cannot get my tax transcript from the IRS. Don't hire this guy. I'm filing a complaint to the CTEC about him.

I've been buying insurance from TMN for ten years now…read more The employees have also been there long term and they're all very adept and knowledgeable. I'd recommend TMN Insurance if you're looking for help from experts.

Got my insurance here for a new car I purchased recently…read more Services was great, their insurance rates are even better.

" Reasonable prices, extremely friendly service. The shop handles tax filing and most vehicle…read morepaperwork. My whole family has had our business here many times. Highly recommend "

He's smart, efficient, professional, and most professional kind good hearted. You are in good…read morehands when you are with him.

Showed up at 6:52 to get a quote to add another car to my policy. When I tried to open the door it…read morewas locked and the lady inside just pretended that she didn't know we were there. I tried to open the door for the second time and she looked at us in a weird way and said that it was closed already. Mind you they close at 8 so I showed up an hour and minutes before the closing time.

Great service got me insurance at a great price thank you Yareli for helping me out and being so…read morepatient I appreciate your time and excellent service

I'm leaving this review because the service I received from Nayeli was outstanding. I got a renewal…read moreoffer from my previous insurance company (which I also used A-MAX to get insured with six months ago) and turns out they raised my insurance by over $300. I called A-MAX insurance to see if they could find a quote at the rate I was paying before my renewal offer. Not only did Nayeli find me an insurance that was cheaper than my previous insurance before the renewal but she managed to also complete the whole process via text after the initial phone call! I honestly hate being on the phone for a long time as I am very busy especially in the morning. It was extremely convenient. I was dreading having to find another insurance company, but she made it a breeze and gave me a great offer that I couldn't resist. I'm happy that not only did I pay less in the down payment than my renewal offer, but also my monthly payments are less than my previous insurance. I'm so satisfied with her services.

Angel is the man! Short, simple, straight forward and upfront. Got in and out less than 30 minutes…read morewith best price in town. See Angel Solis!

Heard good things about this office from friends and I decided to buy my house and car insurance…read morefrom them. Gotta say their prices are the lowest out of 4 agents I called,also from same popular insurance companies and same cover, so of course I have to aim for the best price and JSC had that fulfilled.

We worked with Steven Giang. He is referred by another insurance company. We are very happy with…read morehis services. Highly recommended!