Margaret at imaging center was such a pleasure to speak with. She checked me in quickly and was very helpful. Elaine was great as well. I will most likely try to get my future appointments here especially since there is a legit specialty coffee shop here read more

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Appointment available online which makes it very convenient. My visit was easy, a great caring doctor, and wonderful staff. If you need yo see an urgent care, I highly recommend this location. read more

The best urgent care facility that I have ever been to. This location in particular, is in Foothill Ranch and is connected directly to the Hoag Medical Center offices. We live in an area that is thankfully surrounded by urgent care centers, but Hoag's by far was the best experience at an UCC for me. I had made an appointment for one of the kids but their provider wasn't available until two weeks into March. Being that both my kid and I were in pain, I checked the wait time for the UCC. I was able to make an appointment for us the same day. Walk-ins are welcome. Check-in for me was very quick since I have seen Hoag providers and am already in the system. Check-in for my child, took me about 7-10 minutes to complete on a device. We were called in as soon as I was done with the electronic paperwork. The space was clean and furniture/equipment new. The UC Doctor was very friendly, took the time to really listen to our issues, examine us and provided education and insight. She was patient and never made us feel rushed throughout our appointment. She spoke to us in a way that showed she was engaged in our care. I have had doctors before that did not make me feel valued or listened to. These Hoag providers have been a nice change from the last couple decades of care I have received elsewhere. Definitely check out Foothill Ranch's Hoag UCC the next time you need to see a Doctor urgently. Our time at the UCC was a good one and we will continue to utilize them for our family. read more

I had to go to urgent care because my hypertension was way above the high range. I was given great attention from the front of the Office to the back of the Office. I am so happy that I'm with Home because they gave you great bedside banner. Everything is explained to you and document it and sent to your primary Dr and you also get a copy, so you know how to proceed in the future. They have them amazing quality of Care. The office is always clean . It's just a wonderful situation to be in when you're feeling unwell Unlike most urgent care. They have everything you need in one stop read more

My jaw became dislocated as I was eating a burrito. This had never happened to me before. It was very painful. I managed to get it aligned again but it was still painful. Dr. Ridder and the entire staff was prompt, professional and friendly. As he described the leftover pain as a "sprain", he was accurate and the pain subsided within a few days read more

Lovely, clean facility with ample parking and easy access. Front counter staff was friendly and helpful!! Short wait...fabulous staff to prep for appointment then dr visit. All were efficient and professional. When I left I had my directions in my hand and almost all my questions answered. I called with an unanswered question and the dr called me back within a few minutes!! I was truly impressed!! Thank you Marisa and Hoag!! A solid 10!! read more

The MA & Physician were very attentive, good listeners and the MD explained clearly the diagnosis and treatment plan

Staff was very friendly and mindful of my needs!! I got to interact with several and appreciated their professionalism!!! Thank you Hoag Urgent Care!!! read more

High tech. Fast friendly service. Great doctors. The several times we've been there the wait was almost nothing. This is where my family goes when needing urgent care read more

They could have told me that I was just having a panic attack, but instead they sent me to the ER to receive a $6000 bill, just because "it is near the end of our shift". It was my first time having a panic attack. They did an EKG and the heart looked fine. Why sent me away without any explanation or reassurance?! They watched me walking out, still in panic and half naked, while sitting down calmly and nonchalantly asking "do you want a blanket?" They clearly knew I was not dying of a heart attack. Why sent me to the ER to receive a $6000 bill? This visit was totally useless. read more

Second time trying this place. Second time the doctors just made a guess and sent us on our way. No tests, no meds, nothing. This time my wife had major headaches, sinus pressure, coughs, 99.9 temp, body aches, dizziness, vertigo, each aches, and you know what the doctor focused on? The vertigo. He told us to watch a YouTube video, drink a pedialite, and rest. If nothing go to the ER. Then two days later she is doing so much worse. So we go to Clineva urgent care. Tell them the symptoms. Guy goes I'm going to test you for Covid. Doctor comes in... says do you feel this this and that? Yes she does. Okay yeah. You tested positive for the flu. Just wow. She needs to take two days worth of meds to not be contagious and start feeling better. Glad we paid 40 dollars at Hoag for the doctor to tell us to drink pedialite. Such trash. Last time we went in before, my wife's ankle was so swollen from falling. Couldn't walk. Doctor came in and said ahh probably a sprain. Didn't wrap it, check if it was broken (they have access to an X-ray there). Just said go home and stay off it. Save your money. Go to a different facility. read more

I had a very disappointing experience at Hoag Urgent Care Foothill Ranch. I was referred there after an X-ray, clearly in pain and struggling to walk. Despite being aware of my situation, the staff refused to provide even basic care (such as wrapping my injured toe) simply because I was initially seen at another location. As a patient, continuity of care should not depend on which urgent care I first visited. I left without proper treatment, which is unacceptable. I hope management reviews this process and ensures patients receive appropriate care regardless of administrative issues. read more

Wow! Today was the quickest appointment I have ever had going to an urgent care. Staff was extremely friendly. I love bringing my kids here. It's super clean and so professional! read more

Hoag Urgent Care - Sports Medicine Near Me - Foothill Ranch, California

I have had two very disappointing experiences with Dr. F. Arif, MD, and unfortunately my family members have had similar experiences with both this doctor and other physicians at this location. In our experience, the doctors lacked the knowledge, attention, and level of care we expected. We often left appointments without clear answers or confidence in the treatment provided. After multiple negative experiences, we decided to seek care elsewhere. I would strongly recommend considering other healthcare providers. We have had much better experiences with Kaiser Irvine, where the doctors were more knowledgeable and thorough. I also hope HOAG brings more experienced and qualified physicians to this location in the future. Based on our experiences, I would not recommend this practice. read more

The staff was very pleasant and professional. They were able to see me quickly. Facility is very clean and the step is efficient in getting testing done. They clearly communicated the situation to me and provided good advice on how to move forward. Very easy excellent experience. read more

Appointment time EZ to book online Friendly reception at check in Neat and Clean facility Great treatment with care read more

We had an exceptional experience with **Dr Nady Eskarous** when we brought our 6-year-old daughter in for cold, flu, and viral symptoms. From the very beginning, he approached her case in a remarkably systematic and thoughtful manner. He carefully assessed every detail, ensuring nothing was overlooked, which immediately reassured us that we were in capable and experienced hands. What truly stood out was his patience. He never rushed the consultation and made sure we felt completely heard. Every question we had--no matter how small--was answered thoroughly and respectfully. He explained everything in clear, simple language, breaking down the reasons behind her symptoms, the underlying causes, the possible effects, and most importantly, the practical solutions and next steps. His ability to clearly connect cause and effect gave us a deep understanding of what was happening and how it could be treated. Beyond his expertise, Dr. Nady's kindness and genuine care made a lasting impression. He showed sincere concern for our daughter and made her feel comfortable and safe. By the end of the appointment, we felt informed, confident, and completely stress-free. Dr. Nady is truly one of the best doctors we have ever seen. His professionalism, attention to detail, and compassionate approach set him apart. We are incredibly grateful for the outstanding care and service we received. Thank you so much for everything! read more

Loved that there was an MD on shift. ALL the MA's were amazing, kind, friendly, quick & gentle. The most thorough urgent care I've been to. Thank you. Dr. Bridget Ozman was amazing and Julie and Isaac were awesome. It was my first time in for cold flu after 8 days of still being sick. read more

Dr Osmond (Dr Oz) is the best, most thorough doctor. When she's working, I'll wait over an hour to see her, and as i understand, other patients do as well. The staff are always courteous and helpful. Hoag Foothill Ranch is A+ customer care. read more

An eye injury on a Sunday morning so I wanted to use an urgent care closer than my approved San Juan Cap. which doesn't take reservations on the weekend. Plus, I live in Mission Viejo. This facility and level of care was much superior to my own plan approved and I plan to use Hoag in the future if there isn't a significant co-pay. read more

Don't bother making an appointment as it makes no difference whether you make one or are a walk-in. I've been to this urgent care 4 or 5 times in the past few years. Always for minor things that I wouldn't consider an emergency. Every time I've just walked in and it usually is a 10 to 30 minute wait. On my most recent visit for a nagging phlegmy cough I had for nearly a month, I tried to be more efficient and made an appointment. It was an hour after my appointment time before I was seen as several walk-ins arrived right before I walked through the door and they were given preference. The front desk staff and nurses are always very nice. The doctors who see you vary and your care will depend on who is there on that particular day. Most are very cordial, listen to what you have to say, give helpful advice/care and a prescription (if needed). One time I had a doctor who was quite unpleasant and abrasive, didn't listen to me, and gave advice unrelated to why I was there. So your care will be like a box of chocolates - you never know what you're going to get. read more

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Dr. Zak was very kind, addressing my concerns and examining my right eye for a corneal abrasion which thankfully was negative, as well as the swelling and pain in my right foot. He took his time with explanations which were clear and succinct. His kind bedside manner more than made up for the long wait. The entire staff was extremely nice. Thank you. read more

Totally impressed with HOAG!! Prompt and efficient service Friendly staff Very customer centric and focused on me felt very well cared for read more

Hoag Urgent Care - Me - Sports Medicine Near Me - Foothill Ranch, California

I went in because of an earache and I was seen last week by Dr Naddy and as a follow up by the nurse practitioner Joan - who was great and also Monica. They did a great job taking care of my issue. I highly recommend this location for their level of care read more

We love HOAG, but this Urgent Care is ALWAYS running WAY behind schedule. We have come here occasionally and have always made an appointment online (which is very easy to do), but always end up having to wait over 45-minutes to an hour to be checked in, on average. And that is just for the weight check-in. You often get sent back out being told that you're in line waiting for an exam room to be free. Once you're in the exam room, the nurse comes in promptly to take your vitals then you sit and wait...and wait to be seen by a Physician or PA. This last time we must've waited an hour and 45 minutes even with the appointment. Then we were sent off to the ER at Mission Hospital. If we knew that would have happened in the first place, we would have gone straight to Mission so there wouldn't have been two co-pays involved. To make a long story short though, the PA at Mission questioned why we were even referred there since it ended up being something simple where HOAG could have diagnosed the pneumonia with the x-rays that they did. (HOAG has x-rays available.) The HOAG PA even said that she would forward our information over right away, so they would be expecting us, and the check-in nurse at Mission couldn't even find the requisition from HOAG. All in all that made for a whole day wasted sitting around in the two waiting rooms and exam rooms. Not the best experience for a way for our family to spend the day. read more

Hoag Urgent Care - Nice, clean exam room. - Sports Medicine Near Me - Foothill Ranch, California

The PA, K. Mountain, was very compassionate, caring and professional. She explained her exam findings and made sure she addressed all of my concerns. She was very patient oriented. read more

Loved that I could book an appt. Parking was easy, Everyone was very upbeat & cheerful. Facility was bright, clean & had upbeat music. Of course it helped that Dr Ghasemi gave me good news. Thx! H read more

Easy to schedule an appointment. wait time was maybe 5 minutes. PA Lindsey Bonilla explained everything in detail. she took her time and was not rushed. Overall great experience. read more

I very thankful for the Staff and Practitioner Houda at Foothill Ranch Urgent Care. I was in so much pain after being diagnosed with a kidney stone and helped me relieve my pain! They are awesome read more

if you're looking for fast, friendly, and options for treatment highly recommend this urgent care. I was a new patient, in and out of there within 30 min. read more

Scheduling appointment and check in was easy and efficient. My son was treated very well during the visit by all doctors and staff. The doctor was very thorough and we left with diagnosis and scripts ordered within 25 minutes. Couldn't be happier with the service. read more

This is my go to urgent care. Nice and clean. Front desk staff is super friendly and helpful. I was taken in and the nurse took my vitals and heard my concerns. The doctor was very patient and explained to me what's going on. In short excellent bedside manners. The meds prescribed have made me better in 2 days. I would highly recommend this urgent care. read more

I appreciated the compassionate demeanor and thorough visit of the provider. Grateful for the care I received.

Went in to make sure ankle was only sprained and no fracture - super fast online booking appt and seeing dr and on site xray- was in and out in an hour. read more

Hoag Urgent care in Foothill has been a wonderful place to go as a care option. From the receptionist to the nurses that cared for me today, I felt heard and they had great bedside manner. Niki was awesome, and I'm grateful this place is here. Reservations are easy to book online too. read more

The nurse asked me if I would a wheelchair because I was limping, and then wheeled me everywhere-- to the room, then out to the lobby, and finally to the car. She was very sweet! The NP was also great and asked me lots of questions, did lots of tests on me with her hands, and was concerned about my blood pressure, so I had them check at three or four different times. She also told me to message my primary physician since I am traveling. read more

Everything was fast and best served. Staff was very good and very cooperative. And for me best part is it's very close to my house.

Best care ever. The care you receive from Hoag is top notch. The emergency room experience was outstanding. read more

Great doctor and nurse. Very attentive and went above and beyond. Got me in very fast and got me ct results in 1.5 hours!

1) It was very easy & convenient to book the appointment. 2) The location is very convenient and the facility is clean & well-maintained. 3) From check in to the actual visit, the staff and medical personnel were very professional and knowledgeable, willing to answer my questions & concerns. read more