Unprofessional, rude, and uninformed front desk personal/medical assistants. High turn over rate in employees . Problems unresolved for us post our visits . They just called to "check" on my last visit I told them my poor experiences with them and jasmine didn't even acknowledge a word I said and hung up on me! read more

Run somewhere else. Anywhere else it's terrible!! This has to be the more poorly managed urgent care in the county. Went in for a simple flu. Got an RX. It was sent to the wrong pharmacy (my mistake sending it to a closed pharmacy). When I figured it out I called them to correct it (call 1) I was told they did so I checked and no it was not. Called back (call 2) clarified and they said it was sent. I waited 30 min and checked. It was not sent. Called back (call 3) they assured me it was sent again and I confirmed the pharmacy. Waited and checked and it was not sent. Called back (call 4) and they told me that the other girl sent it to the old pharmacy on accident but it was fixed for real now. I checked and nope it was not. I called back again (call 5) with the pharmacy people begging them to call it in under the direction of the pharmacy, they refused and said they would call me back. This was a 2 hour ordeal and I write this sitting in the pharmacy parking lot still no RX still no resolution. Avoid this place as if it was the plague. read more

My daughter is very sick. Couldn't get into her regular pediatrician. Came her only to be told there's no provider to see her. The provider went home earlier today. What kind of care facility only has 1 provider working? WTH! read more

Wish I could give this place 0 stars unfortunately 1 is the lowest I could put. I came for my partner who had to get a wart removal treatment and unfortunately this was the only location that had his insurance in network. Customer service was a 0/10 PA's Bedside manner an absolute -10/10 The "Medical Assistants" if that's what you can even call them, because I don't believe any of them were trained at all, couldn't even take blood pressure correctly or dress the wound afterward. The PA that was treating the warts started off fine, although my partner had another injury on his hand, we showed the physician as that was what the front desk person said we could do even though it couldn't be treated at the same time because they required us to make another appointment for that and we complied. There was no misunderstanding on that part. We showed the physician and she looked at it and said that we could not get it treated and that was fine, we had no problem with that. None of the scalpels or gauze that were used for the procedure remained sterile, the iodine was all over the place and wasn't even going to be cleaned off until I asked. The medical assistant then came in to dress the wound which she then applied the antiseptic with her FINGER not even a q-tip or anything, never changed even her gloves after touching everything. She put on a patch band aid over it which fell off immediately and wasn't enough to even cover the wound. I requested different bandaids and reapplied them myself so that everything remained clean. The medical assistant OFFERED to cover the other wound my partner came in with, we did NOT ask her to do that as the PA told us that we couldn't get it "treated". So we understood and complied. However she did offer so we agreed. The PA came in once again at the end of the appointment to tell the medical assistant that it was "taking too long" which it was because the band aids would not stay on, and it seemed like she had no idea what to do. The PA then started blaming us saying that she instructed the medical assistant to not dress the other wound, she started speaking in a very condescending and belittling tone to make it seem like it was our fault, even though we did not ask and the dressing was offered to us. She kept saying "I specifically told you not to get it treated" and was trying to put the blame on us when it wasn't even "treatment" in any way all she did was put gauze over it. She told us to leave, such a horrible bedside manner it made me and my partner so uncomfortable and I asked why we were getting punished over this when we did not even request the MA to even do anything, she then said that she was just telling us "sternly" and that we disobeyed her direct orders or whatever. This is my first yelp review, and I have so much more to say, all in all never go to this clinic, it is very unprofessional, if things get messed up the PA will blame you, no one is held accountable there, there is absolutely no training done for the medical assistants or at least that's what it seems. Me and my partner left so uncomfortably, I had to redress every wound afterward and immediately started writing this review. If you want a good experience at an urgent care, do not go here. read more

Amazing. My son and I loved his doctor so much we considered making him our primary care physician!

Amazing service, they get to your fast & make sure you are taken care of! Front desk to doctors are really nice & knowledgeable. My whole family comes here when we are sick. Definitely recommend. read more

Had a wonderful experience at this Urgent Care. First off, they were open on a Saturday! The receptionist was pleasant, the iPad process was less than ideal. The wait was minimal and the PA, Jessica, was a breath of fresh air. Very thorough in her questions and such a calming demeanor. I will go back just to see her! read more

Update back again and they still have these horrific air fresheners plugged in. We are very allergic to these and suffer greatly every time we come in. Medical professionals should not have scented air freshener plugins or were perfumes and colognes. Very unhealthy and insensitive to ill patients. Been here less than 10 minutes my eyes are running, nose dripping and ears itching uncontrollably from these damn air fresheners in every room. Having to wait outside we are now having severe reactions and will have to wash our clothing and hair when we get home. read more

This is by far the most caring, compassionate, friendly office. They have consistently given great care to my family. Dr. Rexinger is the best! love the office staff here too! I highly recommend this office!! Thank you! read more

Very professional and knowledgeable from the front staff, to assistant personnel and the best doctor. Very commendable. The best part was i did not wait that long, probably i was there for 30 mins. Never had that experience in any urgent care i've been read more

I've visited this location for my kid's urgent care issues at least five times within last couple of years and they are always doing their best. Seriously, last time we walked in we were admitted within minutes and out within minutes as well. Special thank you to Dr. Matthew, my kids are not scared of doctors thanks to you. We've moved from Irvine to Costa Mesa, but I am still willing to drive for such quality medical service. They are friendly on the phone and nice when you visit too. Always clean and cartoons in waiting area and water cooler. read more

Was referred by the VA here and won't be coming back. My throat was hurting really bad so I asked for pain medications and they said they can't give me any... I had spoken with the VA prior and they wanted to give me pain due to severe sore throat and they referred this place to get them bc VA is over 1 hr away. This place sucks they don't like healing you. Just want to prescribe with bs that doesn't work. Don't go here read more

DO NOT GO HERE. Its been twice now that i go in and the Doctor makes you feel dumb. First doctor was a woman who looked like she didnt want to be there, said my daughter was fine and that she had no UTI. Yet she got worse so we went to marquee urgent care and the doctor was so different. She was gentle. She was nice. She explained everything to me and she gave me a couple options. I suggest you do not go here especially if you have kids. Also today i just went for two things and when i was waiting i overheard the doctor saying to the front desk ladies that he was tired and only got 4 hours of sleep . And when he was consulting me it just felt like he wanted me to get out of there as fast as possible and he just told me the most basic answer and when I asked questions it's almost like he got annoyed so i suggest finding somewhere else before you go to this Urgent Care. it seems like all the doctors here don't care or they just wanna go home or they're tired . read more

Jason Z. provided excellent care of my wound. OC Urgent Care is an excellent health care facility!

Never had such a smooth experience at an urgent care....All of the staff were absolutely wonderful!

This place is such great carrying Urgent care I've ever tried. They really spend time for you till make sure you are totally fine and good to go.I definitely recommend it to anyone. read more

I like the front office staff and Mathew Rexinger. Priscilla is unfriendly and not good at her job.

Have mostly come to this urgent care for myself, but had to bring my 3 year old in this morning. Everytime I have been, all associates have been kind, understanding and most helpful. Today, seeing how well they work with kids, was the icing on the cake. Thank you Dr. Wu! read more

Dr. Wu makes you feel super comfortable and makes it a fun experience! It was a very quick and easy process for me without any hassle and i would definitely come back here if needed! read more

Giselle and Yiset are wonderful and there was no wait! Thank you guys. We will be back!

The doctor ( Jason Zhang) was so nice and patient. My daughter had to take a finger blood test and she was so scared. The doctor did the test before her just for encouraging her to do it, and that worked! Thank you doctor. read more

I've been to this urgent care many times for myself and my children. They are always very nice , wait time has never been more then 30 minutes. Everyone is very knowledgeable and friendly. read more

Dr. Wu was very caring and helped me out quickly. Friendly staff and everything was easy.

I was treated by Dr.Wu today. I've been coming here for years now and they are very quick and helpful with any concerns you have. Always very attentive. Definitely recommend coming here with any concerns if you can't be seen by your PCP. read more

Brandi, PA---- everyone needs to stay away from this business. Came in today due to dizziness and before she would even listen to my chronic health issues she was trying to push meds that I have had bad reactions to down my throat! She didn't even give her name so I could report her! After not taking her meds she got upset and asked me why I was even there and why I didn't go to the ER! I do not know what they have and do not have at an urgent care I have only been to one in a diff city who gave very good service! I basically went for blood pressure check, labs, and whatever else can be recommended and was not helped. I am filing a grievance with my insurance company and also will get ahold of management as soon as possible. Stay away from these pill pushers! read more

The doctor in there was SUPER nice! Even when my 4-year-old daughter (whose foot got caught in the bike tire) was SCREAMING BLOODY MURDER and KICKING him in the FACE while I tried my hardest to hold her down. He was just SUPER good with her! I apologize for my daughters behavior (she was scared and in pain-still no excuse). But I just want to thank you for being so professional!! read more

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Winter is coming... and flu season is upon us and if you find yourself needing care then this is THE place to go. The front desk staff is cordial and quick. The medical staff is top-notched... Matthew R, PA-C was courteous and quick with diagnostic and therapeutic knowledge. Seven locations in Orange County with extended hours. read more

I went to have a covid test for the first time and without warning or explanation on how it works, the guy named Rashad jammed the swab up my nose way too fast. I'm now in a lot of pain which has spread up to my eye. Do not get the test from Rashad! He will cause you more damage! Just look at how swollen my nose is on the right! read more

OC Urgent Care - Urgent Care Near Me - Foothill Ranch, California

Fast turn around and wholesome care from Dr. Wu! Will be my urgent care of choice from now on.. Hopefully I won't have to frequently visit!

Always come here for soar throat or strep throat. Best experience and I get seen right away. I don't like the other urgent cares in the area because sometimes my issue for coming in isn't solved. The staff is friendly and welcoming in caring for people. read more

Very good people professional attentive clean clinic Patrick in front office very helpful patient good attitude

The girls were very nice. They were very experienced and very helpful. I went today at about 6 pm. I was out by 6:30pm. I loved how fast they were. Would recommend it to anyone. read more

I want to thank PAC Tina Langaee & her medical assistant Krystal Arechiga for the care they provided to my mother today performing sutures for her deep glass-cut wound on leg. We didn't even have to wait, we were taken in immediately & the whole procedure was done in 15 mins. Thank you ALL for being so friendly & caring. It was a pleasant experience. She feels better now & I am no longer worried about that wound. PAC Tina took good care of the matter & provided Tdap shot. read more