i love this dealership they work with people they sale good cars they never fail me i bought 2…read morecars and my dad bought one and about to make my fourth purchas check them out!!!

From the owner: Victory Auto Mall is your trusted used car dealer in Toledo, OH! Whether you're shopping for your…read morefirst car or your tenth truck, our experts provide outstanding service in a no-pressure environment. Our only goal is to find a great vehicle that matches your lifestyle and serves you well for years to come. Victory Auto Mall has established an exemplary reputation in our community by demonstrating trust and transparency in everything we do. Our top priority is helping you get the vehicle you want at a price you want to pay, so we offer in-house financing for all purchases. We even help people with no credit and bad credit roll away with vehicles they love. If you need a quality used car, visit Victory Auto Mall today.

Customer service there is good but don't let that fool you. They sold me a car that absolutely had…read moreNO air conditioning whatsoever. I did buy it in the winter which is understandable but I called the owner to try and figure it out and he stated that he tested it in the garage (during the winter). So I don't think that would be an accurate testing plus to add onto that, make sure that you can get the AC warranty if you decide to come here (don't recommend doing so anyway). Yea I did get the warranty and I thought the ac was a part of it and guess what IT WASNT. I'm thankful for the car but they could've done better ways that I wouldn't have to go through hoops trying to figure out why and how they didn't notice it in the first place. I'm genuinely upset because this could've been avoided if they would inspect their vehicles better. But that's just me I guess.

I bought a used car from them and cannot be more pleased with the quality of the vehicle, the…read moreservice, and the willingness to be helpful of everyone I dealt with. The pricing was very fair as well. I can only give them the highest recommendation. I would not hesitate for a second to purchase another vehicle from Hill's.

It was time to schedule a service on my Chevy Tahoe. I called the online number for Yark Service…read moreand got a dead dial tone. I was quite frustrated and considered calling a different place. I decided to call the salesperson that sold me the car almost a year ago and he immediately called their internal direct line, and in less than 5min had a service person call me directly and set up an appt. I am extremely satisfied that salesman Brett Forster was willing and able to find a solution so quickly!

Purchasing a car through the sales team is easy, however I've had negative experiences with the…read morefinance team and service dept. The last time I leased they switched the price on me claiming my credit score was 30 points lower than it actually was, so they ran it again saying it wouldn't affect my credit report (but it did). Had to extended the terms of the lease to get to agreed upon monthly price. When buying my last vehicle in cash they kept pushing an extended warranty that I declined many times and then they wanted my husband and I to sign a blank form. That's actually illegal and grossly inappropriate for any financial person to request someone to sign a blank form. I wonder how many scams they run with those that do sign the blank forms. The service dept is a disaster. Made an appointment to have a recall issue fixed on my new Jeep along with a few other items. Told by advisor an appt doesn't mean they'll actually look at it then (what the hell is an appt for then?). Told him I needed my car back by the next day as I took the day off work and they didn't have loaners. Tried calling multiple times to no answer and was finally patched through to a more direct line only to be told they hadn't even looked at my car yet - 8 hours after dropping it off! We took the car to another authorized Jeep service center and they had every problem fixed within 5 hours because they actually schedule appointments for the work to be done, not just for someone to drop their car off and have it sit around all day for nothing.

I initially had a RAM truck that was diagnosed as needing approximately $2,800 in repairs. Instead,…read moreI was hit with a staggering $5,000 bill. They were able to help my family and me out. Thank you, Nas, Ryan, and Anthony, for your help in working diligently to fix the problem.

Pretty stingy place to look for a vehicle,…read more I inquired on carfax.com about a 2025 Jeep Gladiator Mojave, later that day I was called by unfortunately later to find out an absolutely awful salesman by the name of Steve Myers. (I feel awful for anyone who has to work with this egotistical sore loser) I asked over the phone if the vehicles price is negotiable and if I could toss in an offer, he stated how the dealership is a volume dealer and their prices are put "aggressively" which didn't ultimately answer the question but I didn't think much of it and tossed in an offer. Few hours later I was told that the vehicles price is firm, to which I responded by saying "Okay, let me know if anything changes", he tried to justify the price by sending me a data analysis report of similar spec to spec vehicles within a 300 mile radius of the dealership, his vehicle was ranked 3rd for best price in the market, I asked him "where's the location of the first two" to which he claims that locations are not given. After doing not even 10 minutes of digging, I found both. 2 days later, he messages me saying "I saw it." In my response to me seeing the vehicle he failed to provide me information on. Cool I guess? 4 days later, he sends me the listing again and he drops the vehicles price by about $200-300-ish. I told him to delete all my information as I'll be looking for other options in the market since I wasn't too fond of his tone from the start, he states my offer "was not exceptionally fair" to which I show him a better vehicle in the market with a lower price than his AND lower miles than his. His response? "Go buy it." What a ways to go for a salesman Anyways, spend your hard earned money elsewhere if you're looking for a vehicle, this place does NOT deserve your business.

My Service Advisor, David, ensured that my 2017 CR-V's requirements were performed in a timely…read morefashion. He also shared the future needs that will need to be accomplished, which I will attend to soon. David was professional, courteous and thoroughly engaging! This location is my new dealership, after having recently moved to Toledo.

Car repair can be expensive. Tristan is helpful and answered many of my calls and questions. I…read morewas able to work from the lounge while waiting on service.

I have bought several cars through Toledo Auto Credit, and every single time I have been pleased…read morewith the quality experience I had dealing with these folks. I highly recommend this great dealership

From the owner: Pre-owned cars, suv's, trucks, zero percent interest, lowest down payments in town with zero…read morepercent interest financing. College student friendly. Located near the University of Toledo. Family owned small business.

Wonderful service as always. I drive down from Toledo, OH, because the service is so much better at…read morethis Honda dealership. I was experiencing loud noises under my car. I called, and they got me in right away without an appointment. I was in and out within 30 minutes. They have always given me great service, and I will always go back.

We bought a CRV there earlier this summer. Chris Douglas did a great job listening to us, getting…read morewhat my wife wanted and bringing us thru the process quickly.

Finally at 60 years old I brought my first brand new car. I knew what model of car that I wanted to…read moreget but I was never sat down and had the option packages explained to me. Its very sad that I was pushed and that the sales manager only thought that I wanted to least expensive options. And they were very pushy on scheduling time and dates to sign things. VERY SAD and it was a $50,000 car!!!

Got in a car accident a few years ago and had work done by the collision center here. Turns out…read morethey didnt actually do most of the work that needed to be done and i didnt find out until another place refused to do warranty work because of how terrible the work was by Ballas GMC. Drivers door is sagging off. Both drivers side door strikers are loose. Drivers side airbags missing/not installed properly. Drivers side seatbelt cut in half during B pillar replacement and never replaced. Floor is literally caving in On drivers side of vehicle. Please take your car somewhere else. I am saying this from a safety standpoint this place could literally kill you.