Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

Cannot express how happy my family and I are with TE Certified. We have had them on our property…read morehelping us make it what we want and need it to be. We had them come out and install a 28kw whole home generator and the crew that came out and did all the work helped to solidify our confidence in TE Certified to ensure all of out electrical issues would be taken care of. 2 - 200 amp panels in work shop, power to my new entry gate last year, the 2 200amp panels in my shop the year before and the the 2 200 amp panels we are doing for the goats later this year. Quality people and quality work. Could not recommend anyone else. Ryan 2 R Enterprises Inc

William arrived on time and completed the toilet installation without any issues. Would definitely…read morerecommend.

Came out in less than 24 hours, quickly diagnosed the issue and fixed it immediately. I'm just a…read moregirl so I don't know if the pricing was fair for the job but it wasn't an arm and a leg. He explained the issue then showed me the fix after it was complete. He also tried to assist with a separate issue but I'll need an electrician for that. Would definitely use again for my plumbing needs.

I hired Mr. Kwaku to fix a loose toilet and look at an improperly mounted dishwasher. He gave me a…read moregood price, explained the issue, sent photos as he was completing the work, and left the toilet looking fantastic. If the dishwasher starts to leak, I will call him immediately. If you are a woman, you'll know that having service people in your home can often be uncomfortable. I had no such issues with Mr. Kwaku. He was completely professional and took my concerns seriously. I trust his opinion and felt relieved to find a professional and responsive plumber who does good work.

Stop scrolling and CALL KWAKU!…read more Water was backing up through our toilet and tub on the first floor of our house on a Saturday. We called everywhere and no one could help (or couldn't help without an extra "emergency fee"). But Kwaku showed up within 2 hours, stopped the leak, helped us diagnose the problem and THEN, came back the next day at 9am to fix the broader issue. And all for an affordable price. He was a godsend and I will be referring him to everyone I know.

Great experience getting help from Antonio on a leaking faucet…read more 1. Professional, friendly and punctual. 2. Quick and accurate diagnosis of the issue. I thought it was going to be a bigger problem but he found the issue and we avoided having to take the whole cabinet off. 3. Provided a very reasonable quote for the work and everything was done within an hour. Really happy with his work and I would definitely work with Devon Construction again.

Very knowledgeable, quick and great service. I definitely would recommend. I had a job that…read morerequired immediate attention not only was his response very quick. He was also able to resolve the situation the next morning.

I would strongly advise any business owner to look elsewhere for plumbing services. My experience…read morewith Gene Plumbing was unprofessional from start to finish. The Issues: * Extreme Delays: I waited since 9:00 AM for a toilet repair at my business. I was told the plumber would arrive before 4:00 PM, but he didn't show up until 4:30 PM. * Unfair Charges: Despite the delay being entirely their fault, the plumber insisted we pay for his overtime. I had already paid an employee to stay on-site specifically to give them access. * Unprofessional Leadership: I spoke with "Kandace," who claimed to be the owner. She was incredibly dismissive and wouldn't let me get a word in edgewise. I tried to explain the text communication I had been having since 9:00 AM, but she refused to listen. * Poor Reputation: I was originally referred by someone who also had a terrible experience (they actually had their home flooded by this company). I ignored the warning because I needed same-day service, but that was a mistake. Final Verdict: This business is disorganized and lacks basic customer service etiquette. Save yourself the headache and the "overtime" fees--call someone else. A few tips for posting: * Check your records: If you have screenshots of the text messages from 9:00 AM, you can often upload those with your Google review. It makes your claim "bulletproof" if they try to argue. * Response handling: If Kandace replies to the review publicly, try not to engage in a back-and-forth. Your review already paints a very clear picture for future customers. Would you like me to help you find a more reputable, highly-rated plumber in your area to actually get that toilet fixed?

Poor customer service, during clogged pipe repair my pipe was broken and they wanted to charge me…read moreto repair it! They gave me an astronomical price for a repair and then wanted half of the money before the job was done and the rest after completion! Beware of this company.

Service and quality of work was great. Kind enough to come out on a holiday weekend to repair leak…read morein bathroom pipe. I would definitely use again.

"Prompt, Courteous, and Professional"…read more Ram Plumbing price was reasonable, and the service was great, I highly recommend Ram Plumbing to anyone who need a plumber.

Pro was very helpful and communicated well in the beginning. Pro completed a portion of the job,…read moreagreed to take on an additional work, but did not complete either job and refuses to answer calls or complete job.

From the owner: Experience makes a difference read more

So far, I am very satisfied with my initial interaction with this company. They spoke to me via…read morephone and asked all of the right questions. Looking forward to showing my job to them tomorrow.

Excellent and reliable services! Found creative and cost-efficient ways to address several issues…read more We especially appreciated his transparency and thoughtfulness. Strongly recommend!