I cannot offer enough praise for Bryco Electric and Mike Gagnon. The electrical system in our house was badly damaged in the recent storms we had in Atlanta. I called Bryco Electric on Friday morning and they came out immediately. From my introduction to Mike, the owner of Bryco Electric, I felt immediately at ease. I worked in the residential construction industry throughout high school and college and now do a lot of construction related work in my legal career, so I know first hand the problems that can occur with bad contractors, and it was clear immediately that we were not going to have any such problems with Bryco Electric. Mike and his assistant immediately got to work diagnosing the problems we were having. Unlike other contractors I have dealt with in the past, Mike walked us through every issue, showed us visuals of the problems either directly or through photos he would take in tight spaces, and explained to us how systems worked and why the repair he suggested was necessary. It was clear from my first interaction that Mike's goal was simply to fix the problems, leave the electrical system better than he found it, and have us be comfortable with him and his team.
Because the damage to our electrical system was extensive, the job took several days to complete. However, Mike and his team showed up every day when they said they would, worked diligently to get the job done, and kept in constant communication with my wife and I via phone and text message. Usually at least once a day I would send a text to Mike with some other issue we had discovered the night before and his answer was always "We will take care of it." His attitude and work ethic were awesome.
I am somewhat of a security fiend and usually do not permit contractors in my home when I am not there. However, we were so comfortable with Mike and his team that from day one we gave them a key to our home and never thought twice about it. Being able to work and keep my normal schedule without having to be at home to supervise a work crew was priceless to me. At the end of every day, the house was left clean and secure when we arrived home. To top it off, Mike even let our dogs out to play in the back yard when they wanted out. It's a simple thing but indicative of the fact that he cares about his customers.
After the conclusion of the major scope of work, Mike did not just send an invoice and consider the job complete. Mike came back out to our house after work hours to go through all of the work he had done. He walked my wife and I through each phase of his work and it was obvious he takes a lot of pride in his craftsmanship. We literally went room by room and system by system through his work so that he was sure we were pleased with everything he had done for us. Additionally, Mike was always willing to provide us recommendations of other craftsmen and contractors who we need to hire for work outside of his expertise.
All in all, our experience with Bryco Electric and Mike Gagnon was excellent and Bryco Electric is an absolutely fantastic electrician to use in the Atlanta area. I have absolutely no reservations with giving Mike and Bryco Electric an endorsement and my highest recommendations.
As far as cost goes, electrical work is never going to be cheap. However, I thought that Bryco Electric was exceptionally competitive on price. Mike knew that we had made an insurance claim and he could have used that to his advantage to gauge us. However, when I saw Mike's estimate of costs my first thought, which I said to him, was "Wow, that's a lot less than I expected." Our insurance company gladly signed off on his estimate and never gave us a bit of trouble with it, for whatever that is worth.
As a homeowner, there is nothing you want more than to trust the people who are working on what is for most of us the most valuable asset we have. The highest praise I can give Mike and Bryco Electric is that while this work was ongoing, I never gave a second thought to whether the work was being done correctly or whether I should have left contractors in my home unattended. In today's world it is a fantastic experience to have a company around like Bryco Electric who takes pride in their work, delivers as promised, and makes a difficult and challenging situation easy to deal with.
I unequivocally recommend Bryco Electric and will use them in the future anytime I have electrical work to be done. read more