Roto-Rooter continues to provide amazing service. I can always count on them to do an excellent…read morejob! Today, I called because my toilet was constantly running. The plumber Jeremiah was here within 30 minutes of me calling. He was very knowledgeable and his work was superb. I will definitely continue allowing Roto-Rooter to take care of my plumbing needs!

The worst company rip off. The Valdosta office repairman said we needed a new water heater. We…read moredidn't They send us a credit application. We filled it out right away and sent it back. No word. I called them and they said they wanted to send me a credit application. I told her I sent it two weeks ago. She said she would get a superviser to call me. It's been two weeks. I got it fixed today It was just the seals. He fixed it. Saved our 1600.00. When I would call the office they had left fur the day at two.

Gas Hot water heater decided on a Saturday morning in Oct. to shut down and leak water. Nick and…read morehis team came to the rescue on a Saturday. Nick replaced my old water heater with a quality replacement and cleaned up several poor quality builder installed issues from original home build. I am very pleased with his quality of work. A great family business to call when you have a plumbing issue.

If I could give Nick and his team a HIGHER RATING, I would!!!! We have used Marine Plumbing…read moreservices for many years, personally, and professionally. When my husband and I refer Nick to our clients, we are thanked for referring Nick. When Marine Plumbing is on the job, I know it will be done right, no skimping. We TRUST Nick and his crew! I've never had to recall him after completing a job in 25 years. I will not use anyone else!! Thanks for having old school work ethics!!!! Peg and Jim

I needed a hot water heater and the plumber was knowledgeable and answered all my questions. The…read morepricing is fair. Install was smooth. No issues.

Another Update for Google and Yelp 8/19/26: Technician…read morefinally showed @11:20am on 8/19/26. Tech called and asked how I was doing and my reply was awful and he proceeds to say that's good. Finally fixed but just waiting for the next outage on this terrible service. Reliable should be called NotReliable. My mother's unit stopped about 3 weeks ago and it took a week and my grandsons great great grandmother's unit went out as well and they won't arrive to her for almost two weeks for repairs. Both were purchased through Reliable so pleeeeeeeease BEWARE. They don't deserve ANY star for their services and customer etiquette is non existent. Another Update: August 17, 2026 My AC has completely gone on out me on yesterday with health issues, an elderly parent in their 80's here, and a toddler grandson. Reliable states that I'm in a rural area and although the feel is like 110 degrees outside, my thermostat reads 98 degrees, we have nowhere to go. All representatives I speak to advises that we're suppose to wait from Sunday Morning on August 16, 2026 until Wednesday August 19th from 8am-12pm to actually breathe. It's okay for us to pass away from heat exhaustion in our home but illegal by law if in a vehicle. Ive politely begged to speak to someone higher and was not allowed. I've called 3 times with no real resolution for this dire situation for my elderly parent and toddler grandson. I also work from home. BEWARE, DO NOT get fooled. I was also advised that I'm in a rural area but keep in mind that they sent a technician out to get me to buy this awful service in that same rural area the very next day with no problem whatsoever. If heat exhaustion occurs, I must sue. I pay on time each month and get regular scheduled maintenance in which they recently completed. Update: Received a call from them after the review stating someone will be out to fix the ventilation in the rooms and their insurance will get back with me soon. 1:30pm Worst service I have ever seen. Spoke with someone almost two weeks after my system installation due to the system being put in my home improperly and flooding my floors walls and ceilings and no one has reached out to me to assist with any accommodations other than a restoration service. I have loud dehumidifiers hooked up to increase my electric bill (not on a generator), I work from home so the noise is a problem, no type of compensation for this huge inconvenience to come home to after returning from a trip to see my home like this with children, hardly any air coming through the vents in my children rooms causing it to be extremely hot during the day and night, and no responses via email from the one point of contact I was given 5 days ago. Floors coming up in bedrooms and hall floor with odors of mold and my kids and I have terrible allergies. I have never seen such worst customer etiquette in my life. I thought I would have cool air in every room and to move in to my next renovation project when returning home. My floors just have never been right since the flood to my home.

A belated review to say these guys are amazing! The team had fixed a few problems over the last…read morefew years at our townhouse and every time they were professional, fast, and fixed everything perfectly for a reasonable price. They also went over and beyond to fix several unexpected plumbing issues at my parents house that we learned of when a geyser errupted in their house while we were eating Thanksgiving dinner. I cringed reaching out (and only did on a holiday as we were looking at a flood - water shut off valve broke when we tried). They calmed me down, had someone out within an hour, and took care of everything flawlessly in my parents house. I cannot recommend them highly enough for any plumbing needs you have!

After reaching out to Emergency Plumbers on a couple of prior urgent/emergent occasions, and…read moreexperiencing very responsive, timely, reliable, excellently priced, and always successful services with several different plumbers, an amazingly efficient and empathetic administrative assistant (Alex is the best!), and even meeting the owner when he came to work on a more complex issue at my home on one occasion, I feel extremely confident in their abilities and have them saved in my phone as my go-to plumbing experts!!!!! I highly recommend this company. They are really doing a great job!!!

We highly recommend Ridgeway Mechanical Plumbing. Allen was our hero and fixed a major block this…read moreThanksgiving morning. He was so kind, professional and truly saved the day.

I discovered that my water heater stopped working on Christmas eve of all days. I left work early…read moreand wanted to wind down with a hot shower. I turn on the shower and realized it was not warming up. Went downstairs to check the circuit breaker and what do you know, the breaker was tripped. Cutting it on solved my problem right? Ehhhhh nah. I called Roto-Rooter first (see my review for them) and they kept pushing my time out till the point that it was nighttime. I didn't feel comfortable with that so I canceled with them and called Ridgeway the next morning. The technician was very timely (he actually got to my house before I did and he didn't mind one bit), very friendly and professional. He explained to me that one of my elements in my water heater had corroded and suggested that if he replaced one he might as well replace the other one. That was a good move because both of them looked like someone spilled battery acid on them. He also explained to me that my water heater was manufactured in 2004. I moved in my brand new house in 2007 and I wondered why I had an issue with that water heater in 2008. Horrible (Georgia construction laws are horrible). So needless to say my water heater is already 8 years old. SMH Anyway it took him less than a hour to complete the work and he informed me that if the water heater started acting up again I could call him back and he would replace the heater minus part of the cost of the elements so I wouldn't be out so much money. I thought this was really nice. My lesson learned here is to go with smaller, non-chain companies. You get a better experience overall. I'm sure I would have been PISSED by time Roto-Rooter got finished (and my pockets way lighter) I will continue to use them in the future!

Had a very poor experience with local plumbing. I can't actually comment on the quality of their…read morework because after days of them repeatedly not coming out to look at our hot water heater they just went silent. Literally called them on the second day they were supposed to be coming out and the lady told me 2 techs just left her office. I called 2 hours later because they still weren't there and she said she didn't know where they were. This back and forth continued all day long. She assured me the owner would "try" to get there that evening because he was working in Atlanta. The whole time I stayed patient realizing this was a small business. Knowing that we had been without hot water for 5 days they stopped responding to texts and calls. That's when I called another local plumber that came out the same day and fixed the issue. This was my experience with this company.

We called Local Plumbing to come out to install a new shower valve that we purchased…read more When we called in to make the appointment it was a breeze. We set the appointment for the following day, we were notified via text message with a photo of the technician that would arrive to perform the work. Once Mike arrived he checked to be sure that the valve we purchased work in the bathroom. He made it seem simple. Unbelievable work! Very fair pricing for the level of expertise that we received. I have found my "go to" company for my plumbing repairs. These guys are great!

Our problem is (hopefully) solved. Both Josh and James were very professional and worked…read morediligently to solve our problem, but we do think paying a total of $842.00 and three visits to our home to eliminate an odor under our sink is a way too much. Don't you agree? 1/21 $90.00 7/28 $424.00 8/18 $328.00

The technician came out when scheduled and was very professional. The technician wore a mask, shoe…read morecoverings, and kept their work area clean. I had a Nest installed which was installed quickly. The technician took his time to explain everything and was very patient. The price was very affordable and fair.

Quick response and very fair price. Upon further research, they are well received and liked! I…read morehaven't chosen yet, as I am not living there yet.

do not give bari your card information, i used them a year ago and they just started billing my…read morecard this year. no reason why and trying to get a resopne out of them is horrible.

Guy are really nice and cordial but way to expensive . Job consisting of installing two ball valves…read moretwo 90degree Drop ear fittings and two hose bibs for a total cost of 726.90 is way over priced in my book . The fact that it is a flat price with no breakdown of parts and labor is even more wrong . I am sorry but I can not recommend this company . Update Spoke with Jake this young man really does care about his company and I wish him much success in speaking with him we addressed the charges and my concerns . I must admit not to many owner or owner representatives reach out to address the concerns of the client ,and for that I rose their status to three stars . Thought at this moment I cannot recommend the company due to cost . I do hope it will not be cost prohibitive in the future . They are a very respectful bunch .

They were polite. My toilet was blocked. They unblocked it and replaced the workings inside the…read moretank. They were in my home maybe 45 minutes. I was charged over $500.

HUGE shoutout to their plumber, Kyle! What initially seemed like a simple faucet leak turned into…read morethe discovery of massive water damage, and Kyle went above and beyond to help me navigate what happened next. He explained everything in plain language, which I really appreciated, and recommended Archer Restoration to handle the mitigation and restoration. He even called them on my behalf, explained exactly what he had found, and made sure I had the necessary paperwork to send to my homeowners insurance claim adjuster. Kyle was knowledgeable, thorough, and genuinely helpful during what could have been a very stressful situation. Excellent customer service from start to finish! Thank you, Kyle!

UPDATE 4/18/26: After documenting a life-threatening exhaust/water-heater backdrafting emergency,…read morethe responsiveness from RS Andrews has been appalling. Nick called but did NOT disclose it was his last day, as later confirmed by Rolanda. Despite on-site confirmation of a hazardous safety issue, management (Albert) attempted to schedule a fix for April 21--leaving me in a home with active exhaust fumes. He found no issues with a "proposal" written on a $0 Receipt Note, despite clear issues detailed in my email. This proves that he either did not read or does not understand his job. A $0 Receipt Note is NOT a formal company proposal. Furthermore, this document contains Critical Legal & Professional Failures - this list is not exhaustive: 1. The proposal cites a South Carolina Mechanical License (#115146) for a Georgia property, making it legally void. - WARNING to future customers. make sure the license is from GA if you are located in GA. 2. The proposal cites an incorrect service address, potentially invalidating insurance coverage. - ANOTHER WARNING to potential customers. 3. INACCURATE and PADDED SERVICE SCOPE/PRICE: Technician Jose - no longer with company either - claims 'structural joist pocket' cutting is required ($1,500), yet the basement is open and requires only brick core drilling. Many of my specific requests were omitted from scope, making it impossible to claim if not installed - even if "included" in price. 4. Legal Disclaimers in Notes: A technician is NOT a lawyer and cannot override institutional contracts. Notes claiming "no responsibility for structural damage" contradicts standard professional liability for negligent installation. 5. The company is liable for the actions/inactions of of employees in R.S. Andrews vans/outfits. People SHOULD NEVER risk exposure to flue gases while this company ignores emails for days and violates codes. I will consider reporting this to the Georgia Secretary of State. 4/1/26: I called, they told me they did not do Combustion Air Intake installations. But they do. Then, I got a call back from Nick who was kind enough to listen and tell me that they could do that work. I told him I would call back if I needed them - I was having another company come over an check - I called back twice never to hear from Nick again. I still need this done (having a window open is not a long term solution). I hope they call and help so I can change my opinion on them.