EMANUEL was very thorough and thoughtful. I would highly recommend Emanuel's services. He was able…read moreto replace my leaking outdoor spigot and carefully create access to the replacement. In the past, other plumbers would cut a hole and told me to hire another team to patch the dry wall. :( Emanuel suggested an access panel and carefully created the insertion!! Thanks again.

Roto-Rooter continues to provide amazing service. I can always count on them to do an excellent…read morejob! Today, I called because my toilet was constantly running. The plumber Jeremiah was here within 30 minutes of me calling. He was very knowledgeable and his work was superb. I will definitely continue allowing Roto-Rooter to take care of my plumbing needs!

Gas Hot water heater decided on a Saturday morning in Oct. to shut down and leak water. Nick and…read morehis team came to the rescue on a Saturday. Nick replaced my old water heater with a quality replacement and cleaned up several poor quality builder installed issues from original home build. I am very pleased with his quality of work. A great family business to call when you have a plumbing issue.

If I could give Nick and his team a HIGHER RATING, I would!!!! We have used Marine Plumbing…read moreservices for many years, personally, and professionally. When my husband and I refer Nick to our clients, we are thanked for referring Nick. When Marine Plumbing is on the job, I know it will be done right, no skimping. We TRUST Nick and his crew! I've never had to recall him after completing a job in 25 years. I will not use anyone else!! Thanks for having old school work ethics!!!! Peg and Jim

I called Reliable earlier this week to set up an appointment because I have been having an issue…read morewith my bathroom drains for weeks. I found Reliable online and they had a call out fee of $89, which I know is basically my personal penalty for not knowing anything about plumbing. I set up an appointment for Saturday afternoon, knowing that I would be home. I received a courtesy call from Joe when he was on his way over. Joe was professional, friendly and knowledgeable, and helped me understand the problem. He was in and out of my home in less than 15 minutes, and I kind of learned how to address these types of issues in the future so I am very grateful. Thank you to Joe for making my problems go away quickly. Now I can address them since I was able to learn why my drain was bad, and not keep tossing drain cleaner down and wasting money. I'm noting Reliable for any needs moving forward!

I had used Reliable HVAC since 2017. They have replaced two HVAC units in my home. I also…read moresubscribed to their monthly maintenace service for these two units. Unfortunately I found their service to be very poor. Several times their technicians installed the wrong size filters in my units, left the filter access doors open, and frequently they had to come out several times to fix a problem. In fact they have never repaired a problem on the first visit since 2017. Please be careful with their billing system. I have tried to cancel my service contracts several times and they keep charging me. You have to call them several time to get the monthly charges stopped.

A belated review to say these guys are amazing! The team had fixed a few problems over the last…read morefew years at our townhouse and every time they were professional, fast, and fixed everything perfectly for a reasonable price. They also went over and beyond to fix several unexpected plumbing issues at my parents house that we learned of when a geyser errupted in their house while we were eating Thanksgiving dinner. I cringed reaching out (and only did on a holiday as we were looking at a flood - water shut off valve broke when we tried). They calmed me down, had someone out within an hour, and took care of everything flawlessly in my parents house. I cannot recommend them highly enough for any plumbing needs you have!

After reaching out to Emergency Plumbers on a couple of prior urgent/emergent occasions, and…read moreexperiencing very responsive, timely, reliable, excellently priced, and always successful services with several different plumbers, an amazingly efficient and empathetic administrative assistant (Alex is the best!), and even meeting the owner when he came to work on a more complex issue at my home on one occasion, I feel extremely confident in their abilities and have them saved in my phone as my go-to plumbing experts!!!!! I highly recommend this company. They are really doing a great job!!!

I discovered that my water heater stopped working on Christmas eve of all days. I left work early…read moreand wanted to wind down with a hot shower. I turn on the shower and realized it was not warming up. Went downstairs to check the circuit breaker and what do you know, the breaker was tripped. Cutting it on solved my problem right? Ehhhhh nah. I called Roto-Rooter first (see my review for them) and they kept pushing my time out till the point that it was nighttime. I didn't feel comfortable with that so I canceled with them and called Ridgeway the next morning. The technician was very timely (he actually got to my house before I did and he didn't mind one bit), very friendly and professional. He explained to me that one of my elements in my water heater had corroded and suggested that if he replaced one he might as well replace the other one. That was a good move because both of them looked like someone spilled battery acid on them. He also explained to me that my water heater was manufactured in 2004. I moved in my brand new house in 2007 and I wondered why I had an issue with that water heater in 2008. Horrible (Georgia construction laws are horrible). So needless to say my water heater is already 8 years old. SMH Anyway it took him less than a hour to complete the work and he informed me that if the water heater started acting up again I could call him back and he would replace the heater minus part of the cost of the elements so I wouldn't be out so much money. I thought this was really nice. My lesson learned here is to go with smaller, non-chain companies. You get a better experience overall. I'm sure I would have been PISSED by time Roto-Rooter got finished (and my pockets way lighter) I will continue to use them in the future!

We highly recommend Ridgeway Mechanical Plumbing. Allen was our hero and fixed a major block this…read moreThanksgiving morning. He was so kind, professional and truly saved the day.

Had a very poor experience with local plumbing. I can't actually comment on the quality of their…read morework because after days of them repeatedly not coming out to look at our hot water heater they just went silent. Literally called them on the second day they were supposed to be coming out and the lady told me 2 techs just left her office. I called 2 hours later because they still weren't there and she said she didn't know where they were. This back and forth continued all day long. She assured me the owner would "try" to get there that evening because he was working in Atlanta. The whole time I stayed patient realizing this was a small business. Knowing that we had been without hot water for 5 days they stopped responding to texts and calls. That's when I called another local plumber that came out the same day and fixed the issue. This was my experience with this company.

We called Local Plumbing to come out to install a new shower valve that we purchased…read more When we called in to make the appointment it was a breeze. We set the appointment for the following day, we were notified via text message with a photo of the technician that would arrive to perform the work. Once Mike arrived he checked to be sure that the valve we purchased work in the bathroom. He made it seem simple. Unbelievable work! Very fair pricing for the level of expertise that we received. I have found my "go to" company for my plumbing repairs. These guys are great!

We've been using Ragsdale for the past 6 years, but that is coming to an end. We had a contract…read morewith them for HVAC services in the spring and fall, and we've even used them for plumbing repair. We originally scheduled our Fall service for October, but Ragsdale canceled that due to high volume; they rescheduled for November 11th. They called earlier this morning stating a tech would be on their way - the tech never showed up. We called them back twice throughout the day and was told someone would be here. Didn't happen. We need reliable, not false promises. We'll be using another HVAC service from this point forward.

The staff and technicians are friendly but that's where it ends. We have the monthly membership we…read morepay and that gives us 2 free "tune-ups" per year - one in Spring and one in Winter. However, it seems like every time the techs come out, they find something wrong that has to be fixed and it costs hundreds of dollars. Being a member, we get a discount, but their prices are so inflated, it isn't like getting a discount at all. We have been talked into the Captura System which was extremely expensive, and they did NOT tell us that you have to replace the UV bulbs every 2 years and those are VERY expensive. They want us to buy our filters from them and even with their discount, their pricing is almost 4 times what I can get the filters for online, so I always opt to buy them online instead. If we need them for something that is considered an urgent or emergency call, we get charged $59.99 instead of their normal $89.99 and they still have to work you in. It just seems like they use words that are over our heads and we have to take their word for it. I'm not saying they are dishonest, I just think they've been trained to try and sell you on more and more goods. They've told us we need to have the ducts cleaned out yet the Captura system was supposed to help you avoid that. They've told us we need a surge protector and blower wheel cleaning. We have had many things done to this system which is only 7 years old. It must have been the bottom of the line system because we've had to replace the defrost board, motor power pack, capacitor, thermostat, 5 dampers that stopped working, and we had a leak in the pan which overflowed onto our son's ceiling and we had to have the ceiling replaced and repainted. Then they installed a switch so it wouldn't overflow anymore but it was faulty and it overflowed ruining his ceiling again - this time I made them pay to have it fixed and repainted (which they did). We also had a larger line installed because the line was getting clogged and we had to have it flushed. I realized we've had it flushed every 11 months and each time it's almost $300 - I thought the larger line was supposed to eliminate that??? We also had to get a new hot water heater this year and he told us the pressure valve also had to be replaced at $500 just for that - all in all $2800 and he said it was because of the tarrifs that what was once quoted at $1500 had now almost doubled. I really don't believe that to be true. In any case, I'm seriously thinking of getting rid of our service contract and looking elsewhere.

I was very pleased with the service rep, Connor. personable and professional! The customer service…read morerep on the phone was helpful. What I do not like from Bardi is the lack of transparency in the cost of the service to be performed. I asked for very basic information and said that I understood if they found something outside the scope of what I thought the issue was, I accepted their estimate may be off. But no, everything had to be secretive. The price for what was done was ridiculous but I wasn't going to waste my time, so I allowed it to be performed. The tech was great. But I will never call Bardi again. If they want my business again, it needs to be earned with honest transparency.

please don't use this company!!! They were here to service my A/C unit on 4/16/2026. the service…read moretechnician broke my basement door and didn't tell me. I noticed it on 4/18/2026. I called them 3 times in 2 days before I got a return call telling me they would do nothing about repairs. Don't let this happen to you. I'm a senior citizen and now I can't even get into my basement. SO Beware!!! I'm sure this review will not help me but might help another. so beware!!!

Guy are really nice and cordial but way to expensive . Job consisting of installing two ball valves…read moretwo 90degree Drop ear fittings and two hose bibs for a total cost of 726.90 is way over priced in my book . The fact that it is a flat price with no breakdown of parts and labor is even more wrong . I am sorry but I can not recommend this company . Update Spoke with Jake this young man really does care about his company and I wish him much success in speaking with him we addressed the charges and my concerns . I must admit not to many owner or owner representatives reach out to address the concerns of the client ,and for that I rose their status to three stars . Thought at this moment I cannot recommend the company due to cost . I do hope it will not be cost prohibitive in the future . They are a very respectful bunch .

They were polite. My toilet was blocked. They unblocked it and replaced the workings inside the…read moretank. They were in my home maybe 45 minutes. I was charged over $500.

We had work done on our hot water heater along with 4 of our neighbors. The technician Brian did a…read moregreat job however we all felt that we were overcharged. Two other plumbing companies did the same service at our other neighbors home for a lot less money. I would recommend getting quotes before having work done

UPDATE 4/18/26: After documenting a life-threatening exhaust/water-heater backdrafting emergency,…read morethe responsiveness from RS Andrews has been appalling. Nick called but did NOT disclose it was his last day, as later confirmed by Rolanda. Despite on-site confirmation of a hazardous safety issue, management (Albert) attempted to schedule a fix for April 21--leaving me in a home with active exhaust fumes. He found no issues with a "proposal" written on a $0 Receipt Note, despite clear issues detailed in my email. This proves that he either did not read or does not understand his job. A $0 Receipt Note is NOT a formal company proposal. Furthermore, this document contains Critical Legal & Professional Failures - this list is not exhaustive: 1. The proposal cites a South Carolina Mechanical License (#115146) for a Georgia property, making it legally void. - WARNING to future customers. make sure the license is from GA if you are located in GA. 2. The proposal cites an incorrect service address, potentially invalidating insurance coverage. - ANOTHER WARNING to potential customers. 3. INACCURATE and PADDED SERVICE SCOPE/PRICE: Technician Jose - no longer with company either - claims 'structural joist pocket' cutting is required ($1,500), yet the basement is open and requires only brick core drilling. Many of my specific requests were omitted from scope, making it impossible to claim if not installed - even if "included" in price. 4. Legal Disclaimers in Notes: A technician is NOT a lawyer and cannot override institutional contracts. Notes claiming "no responsibility for structural damage" contradicts standard professional liability for negligent installation. 5. The company is liable for the actions/inactions of of employees in R.S. Andrews vans/outfits. People SHOULD NEVER risk exposure to flue gases while this company ignores emails for days and violates codes. I will consider reporting this to the Georgia Secretary of State. 4/1/26: I called, they told me they did not do Combustion Air Intake installations. But they do. Then, I got a call back from Nick who was kind enough to listen and tell me that they could do that work. I told him I would call back if I needed them - I was having another company come over an check - I called back twice never to hear from Nick again. I still need this done (having a window open is not a long term solution). I hope they call and help so I can change my opinion on them.