My cars radiator was unfortunately cracked by a rock at some point on the road. We brought the car…read morehere and had the best experience!! Mr. Cromwell went above and beyond for my family!! Not only did he replace our radiator, but he also drove us to our hotel we had to get for the night and he didn't have to do that!! My family and I are extremely grateful for everything he did!! If I could give 10 stars I would a million times over!!!

This place did an amazing job on my boyfriend's van. He was on his way home to the Westside of WA…read moreafter visiting me in the Tri Cities when his water pump went out. He was able to make it to Cromwell's and they got it fixed in one day and at a very reasonable price. The gentleman that fixed it was very nice and the lady up front was very helpful. Highly recommend coming here!

Came in needing a new brake light, they came to my aid immediately and had me back on the road in…read more15 minutes. Very happy with the service !!

One of the nice things about a small town is learning about good business practices by word of…read moremouth A friend told us about Armstrong's 5 or 6 years ago. We discovered we had a very trusting experience with Eric and his staff. We continue to have both of our vehicles serviced by them since then.

Juan knows how to fix it when something is broken on your vehicle he's fast, he's responsive and…read morereliable

My new-to-me vehicle broke down on WA221, a remote country highway while en route from Washington…read moreto Nevada. After my insurance company finally got a tow company to retrieve my vehicle almost 24 hours later, they took my vehicle to McIntyre Auto Repair. I called before the vehicle arrived to ask if they could squeeze me in to their rotation, and though they were quite busy, they did so. In fact, I arrived at the shop only a few minutes after the tow operator informed me of the drop, and Dale and one of his staff were already assessing my vehicle. Dale is honest, professional, and to the point - what more could you ask for. He didn't gouge me like he could have, as a stranded motorist, and he and his crew had me out the door in only a few hours (luckily no parts were needed, as wiring came loose and was cut by the serpentine belt). This was after doing a thorough vehicle diagnostic, as I informed him the vehicle was new to me, and also after a thorough road test on the freeway. I would strongly recommend McIntyre Auto Repair for anyone who lives near Prosser, as well as the stranded motorist in the area.

I went in for an oil change and was told that my car would need a new radiator. I was quoted about…read more$1200.00 for the repair. I declined to have the repair done. I used another auto repair shop for my next oil change. I was informed that whoever did my last oil change striped the oil plug and my oil pan would need to be replaced. I spoke with Mr. Mcintyre about the oil plug issue, and he said he would fix the plug for free at my next oil change. Later my car started to have a water leak problem. I spoke with Mr. Mcintyre about the quote he gave me for the radiator repair. He stated without looking at my car he not diagnosis the issue, which is reasonable. I then took my car to the dealership and found there was no issue with my radiator at all. I spoke with Mcintyre "or an employee" again and told him the dealership found no issue with my radiator. At that point i was told he had no idea about our previous conversation about car. He said that I was rude to him and that i was an asshole. He hung up on me, I called back Mr. Mcintyre answer the phone and told me he would not repair my car and said he would see me in court and hung up on me. So, he ruined my oil pan and said I needed repairs to my car which I didn't need. People think twice about having any repair done at his shop. Everything i have stated has been documented and is the absolute truth. I will be taking him to court.

I ordered a item through ShopEarl from Mendoza's. item came on time no issue there. the item did…read morenot work on my car as it should have and it took months (literally not figuratively) to get a partial refund. Mendoza's did not reply to any of my emails, did not respond to phone calls. I ended up dealing with a ShopEarl person who worked as a go through. Mendoza's I wouldn't go through. ShopEarl only if you have allot of patience.

Like the other reviewer, if I could give Zero stars, I would…read more I called them yesterday (Thursday) and was told that they had exactly the part I needed, and it was in perfect, like new condition. The person I was talking to said he would take a photo of it for me. Going to Prosser would be a 4 hour drive each way, so I had to be sure. I explained he could not "text" me the photo (my cell phone won't do this), but he could e-mail it; I even e-mailed them so that they could send back the e-mail with the photo, as they couldn't seem to "get" my e-mail address over the phone. I called several times during the day today (Friday), couldn't speak to the person I had been talking to for a variety of reasons, finally at 4 PM I DID talk to him, he said he would e-mail it right then. At 4:45 PM, I called again, he said he had just e-mailed it, I should get it in just a moment. I got no e-mail, and when I called back just after 5 PM, I got a recording that said they were closed for the weekend. If I was going to buy this part from them, I had to tie it in with other travel, as I actually live on the southern Oregon coast. I explained all this, as they could not ship the part. At this point, I don't know whether they actually have the part or not. If they treat all their customers the way I've been treated, I don't see how they have any customers at all.

Amazing service. I had an appointment to have tires put on my RV, and I ended up being late due to…read moretrouble getting it hitched up (I did call and let them know). They still honored my appointment and even stayed after closing to get it done. I've had good service there before but this deserved a special shout out. Thanks guys!

So I went to the les Schwab to have my pressure Checked Lady at the desk called the back for…read moresomeone Waited and waited so I went outside and looked into the back 3 of them were standing around talking So I explained that I needed my pressure checked it was like don't even ask me Then the jerk checked the pressure in the 2 front tires and didn't check the pressure in the back wow that's what kind of people Les Schwab hires OMG am so going to ok tires in toppinsh