GREAT experience from day 1 to the end of the project with Capitol…read more Josh was a fantastic guide through the process, and collaborated effectively with our insurance provider. He worked hard to get us the best price possible, minimizing the financial impact to our family. The work crew did a phenomenal job with installation, and accomplished everything in a timely manner.

Great experience from start to finish. Josh and his team have been extremely helpful and…read moreprofessional!

I've worked with Dwell for the last couple of years and I don't foresee that changing at all in the…read morenear future. Reasons why I really like Dwell: 1) Every time I've called I always get an answer. 2) They show up on time and are communicative. 3) They objectively and pragmatically try to solve the problem whether that means they get a sale or not. It seems simple, but a lot of places don't seem to get these things right. I can genuinely trust these guys and their prices are very fair.

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Extremely professional! They did an excellent job with repairing a water leak in my roof that was…read morediscovered a little over a year after I moved into my house. Anson the project manager did a thorough inspection of my roof and attic and explained the problem very clearly. I got three quotes total and Firefighter Roofing was the one I was most comfortable with using. The two young men that did the work did a fantastic job. I'm seven months into the repair and haven't had any problems . They recently called to follow up with me to make sure I wasn't having any issues. That's what I call great customer service. I highly recommended!

Very knowledgeable and respectful and caring responses…read more If I didn't already have a "service agreement" type contract with another contractor before reaching out to them, I would use them in a heartbeat.

Like another customer recently, I had someone out on March 13 to look at a fence that needed…read morerepair. I received the estimate that evening. It looked fine but I was waiting for another company to come out before I decided. I replied that I would get back to them the following week. Tuesday the 18th, I emailed saying I wanted them to do the work, but I had a couple of questions. No response to this email. Wednesday the 19th I called the phone number on their website and here -- the phone number that apparently worked just fine when I was trying to get the estimate. No response. Thursday the 20th I called again. No response. I am so baffled by these companies that do not communicate with customers that want to hire them. UPDATE: He did not call me back after "checking his schedule." And why no response to my first phone call the previous day? He also seems to indicate that he received my first email, but not my second. I can post a screen shot of it, Jason, so frankly, I don't believe you. The fact is, you decided my job was too small to bother with, so you thought you would just ghost me. But then posted a response to my first review here within two hours of its appearance! I believe future potential customers should be warned about the lack of courtesy and professionalism. Obviously I have moved on and am looking forward to reviewing your competitor.

New fence and retaining wall installed. Fence is leaning a year later. Cost was reasonable had I…read morenot had any issues.

I am very pleased with the estimate. We are coordinating with our insurance provider to select a…read moresuitable time and date. The team arrived punctually, performed the work efficiently, and thoroughly cleaned up after completion, leaving no nails or shingles behind; all debris was properly removed. Additionally, they returned to adjust the squeaking wind turbine. I consider them the best roofers in Texas.

Johnny is such a great guy. He is very pleasant and professional. On top of everything, they did a…read moregood job of replacing our gutter system and added the part that we needed. The system is working very well. Whenever it rained, there was a fountain coming down to our backdoor that leads to the backyard. That caused wood damage to our backdoor and even termite problem. Now the problem is gone. No more fountain there.

I would never recommend getting your gutters cleaned. I called them to add gutter guards to my…read morerental property. The sales gentleman was great to work with. When I decided on which option, he said his crew would clean the gutters then install the gutter guards. Setting up the cleaning and installation was a breeze. They assured me that I didn't need to be at the property at all. Later that afternoon I checked to see if they were done and walked around the perimeter. I was beyond disappointed when I saw this mess, especially the very old, dead rat that was at the corner of the roof line. I immediately called their office around 3:30 the same day and they assured me the same crew would return by the end of the day to clean up. Thankfully they removed the dead rat and cleaned up the mess. They did follow up 2 days after I left a review from their email survey with a phone call. I let them know they lost business to work on other properties. The gentleman wanted to know what he could do to make things right at the property.

Firehouse Roofing. Bait and switch marketing tactics…read more $299 Attic seal from pest. The bait. I took the bait and went online to schedule my Attic Seal. This is what I got. 1) Provided all my information so an appointment could be made. 2) Received a phone call to schedule. 3) I could not schedule for someone to just come out and do the Attic seal, a Supervisor had to come out first to examine the property. Ok, but I just want the Attic Seal. I was told that the Supervisor always comes out first. Ok, seems like a waste of time for two trips. Then was told how "valuable" the Supervisor's time was and to be sure we were home. ** Ok, at this point I am getting suspicious. A simple walk around the house and attic should not take two visits to seal up gaps and holds. And why did my wife need to be home?? 4) We had to reschedule due to weather, Again it was emphasized how "valuable" the Supervisor time was. At this point, I'm getting irritated with the phrase. My time is very valuable to me!! 5) Follow up call before the Supervisor came out. Again, the mention of how valuable his time is. I tell my wife, I don't have a good feeling about this, I just want the Attic Seal, but I'm bracing my self for a Marketing Sales Pitch. 6) They come out to the property. Yes, they, two people. I ask if the second person was going to do the attic seal, while the other "inspect" the property? No, they were both going to inspect. Ok, now we are going to be double teamed. 7) An hour or so later, after they walk my attic, and my roof, and my perimeter, They are ready to discuss what they find. 8) They start with my roof, and my chimney. Ok, good information, Not much I didn't already know. What are you proposing I ask. We'll get to that after we discuss everything. What, there is more? 9) They pull out a gutter sample. I say "Wait". I called you guys out for an Attic Seal, and I have not heard anything about that. "Oh, you have a few areas, and no sign of pest activity." Ok, that is good to know, I'll still like to get those sealed up. They say, "we can schedule that". 10) Then they go into the gutters, and then to the roof vents and ventilation. 11) At this point, I am no longer listening. They have not gone into detail on what the propose to fix any issues they have found or how much it would cost. 12) I stop the discussion. My time is valuable; I did not block off two hours for this and tell them I have something else I need to attend to. Then they said those dreaded words "What would keep you from making a decision today" The Switch..... They are trying to sell me something today, And it was not the Attic Seal advertised. 13) I sharply tell them "I DO NOT DO BUSINESS THAT WAY" Please email me the proposals and prices. I notice you were talking high end solar attic fans, give me the price of lesser models as well. I will take the information and compare it with others and make my own decision. The politely agree to send the information and take down the email I want it sent to. 14) Surprise, surprise, surprise, I got nothing in the email. 15) Their website does not have a way to leave a comment, nor an email address. So left a message in the scheduling section, that they need to follow up on what they promised to send me in the visit. Still nothing. So, NO, I cannot recommend these guys. Bait and Switch Marketing Sales tactics, No follow up. I never got the Attic Seal I wanted. People give them good reviews, I guess I'll never know if their service and products are any good.

I had a great experience getting a quote for my roof. Not only was the inspection thorough and…read moreprofessional, but they took the time to really educate me about the condition of my roof and explain my options clearly. I never felt pressured--just informed. What impressed me most was their honesty. Instead of pushing for the most expensive solution, they recommended what actually made sense for my situation, which ended up saving me money. They also shared practical advice on what I need to do as a homeowner in the long run. It's rare to find someone who combines expertise, integrity, and a genuine willingness to help. I truly appreciate the time and knowledge they shared. Highly recommend!

I got a great quote and they were understanding about insurance not willing to pay for anything…read more Other companies wanted the insurance quote and I told them that insurance was not paying. The quote was reasonable and they were able to arrive the next day and replace my roof so quickly - 1 day. I know I don't need to replace my roof again in my lifetime but I hope that the ones who follow me in this house will consider this company. I would recommend them to everyone that asks. This was a very satisfying experience.

This is still an ongoing issue, but I have to say that I'm very pleased with the responsiveness of…read morethis company. As I said, we are still dealing with a leaky roof that they did not cause; they are trying very hard to fix my problem. The reason for this review is that I am thoroughly pleased and impressed with their attentiveness to helping me. Trevor Perez has been responsive and professional in our dealings. I very much hope to do an edited review once my roof is completely leak free. That's when I will change the review to 5 stars.

While we think the roof is all done we don't know if it's perfect or not . This will be the 3 rd…read moreroof in 25 years . Previous installers pulled some fast ones and it added to our need for a new roof . When they sent people out to fix interior issues the guys did some bad things leaving me with work to finish their work . Such as removing curtains off rod and not putting them back the same way the were . Splatter still made its way to places it shouldn't have . Causing me to go up a 8 foot ladder to fix . I'm so tired of things like this when work is done with people who don't speak English . And they get away with This!!!! Therefore I'm posting . I sent the contractor a letter . I'm still struggling with clean up ! You won't be coming back to my house . The final report on the roof is pending for awhile .

I just had them replace my exterior siding and they did an excellent job. Knowledgeable owner,…read moreresponsive team and very high quality work

Quality of work and price were very good. The workers were very professional. The work was done…read moreon a timely basis

I manage a 27,000 sf commercial building in Richardson. Our architect had specific requirements for…read morea custom roof flashing to be installed around the building to solve a number of ongoing leaks. Tucker Roofing provided a very competitive quote, fabricated the flashing, and worked to install it for two weeks. There were many corner details they hand fitted and the finished installation came out looking great. It has already helped with the leaks and I have every reason to believe it will last many years.

Scammers. Highest bid wanted us to do new roof which was bs. File w insurance. Sent out a 10 year…read moreold sales person. Nobody is impressed with all their cars. Only posers expect people to think that means they are legitimate.