LOVE this place. I loathe dentists and have been to many in several different states, but this…read moreplace is TOP NOTCH. You step inside a historic downtown Springfield building (major bonus points for having a business in a historic Springfield building) and the inside is beautiful. A lot of windows/natural light creating a modern industrial look. The staff are very friendly from the front desk folks to the dental hygienist to the dentists. I've been there twice so far and each time a great experience. They also offer a WIDE range of services and make great referrals in the rare case that they need to. They didn't shame me when I was a little behind/slow to respond for follow ups either :) I will say the prices are a bit on the high side so if you are paying cash, be aware of that. Otherwise, no complaints at all and strongly recommend!

this dentist is the worst. he just wants your money !!! he said take a second mortgage out for the…read morehollywood smile. stay away, run out of his office!

I have been to his office several times. In all honesty, I cannot recommend. Initially, I went…read morefor the bottom half of a tooth broke off. The tooth had to be extracted, and I was in pain over a week. I was advised to replace bridge I had would cost a certain amount, I felt the price was too high. So, while he was addressing one issue, I asked if the price could be lower. He went back and forth what would be needed. He kept bragging how he was the best dentist. Finally, when he realized I would not go for price he stated. He stated he could do nothing. At my last visit for teeth cleaning, a different person than the one I had been accustomed to did my cleaning. This woman did not explain things well, was extremely rough, and never gave me a breather. She started to floss my teeth, and I had to stop. When I went to the receptionist, I was very angry. I was not going to say anything. Then, this totally unprofessional woman goes to the receptionist and says she (meaning me) just got up and left. At that point, I got mad and stated why I was so angry. Woman then says that she was cleaning my teeth (that justified her extreme roughness) and at that point I lost it. She then says why didn't you say anything-I just looked at her (how can someone say something when something is in their mouth). Then, she and the receptionist go running to the dentist like two idiot children. At that point, I left. Finally, I cannot comprehend how this dentist was ever rated number one.

Excellent care quality. Accommodating in every aspect of his professional dentistry. When he fixes…read morea dental problem, it stays fixed. He works quickly and without pain. He is great for emergency visits, very accommodating, again, the patient's comfort is first. The office is clean and neat. All staff are professionally presentable; you won't about the hygiene in this office. His apt. scheduling is flexible, if you can not get the EXACT time or day, it will be as close as possible, but in 3 years, I always got the time slot I feel comfortable in.

This place went downhill fast and no signs it will get better. Impossible billing system, once…read moreprocedures are quoted and appointments completed there is always another bill that appears in the mail for services not covered by insurance. In addition, you see different dentists most every time you go. The practices here for billing and service are below any standard a patient should be subjected to.

if I could give negative stars, I would. The reception is Shelly is extremely rude. She hung up on…read moreme while I was talking to her. Apparently the office if you have moved appointments prior ( I changed three appointments over three years, never no showed and always showed up) that you must get dropped from the practice.. I tested positive for Covid today and called at 8 AM to reschedule. Apparently, if I did that I would be dropped from the practice. I had proof of a positive test, and they said it was OK to still come in. That the hygienist will be masked up for the service anyways. Didn't Covid kill a bunch of people? how insane.

The best! Seriously. Everyone here is just so friendly, nurturing and professional. Dr. Hood and…read morehis team are good at what they do!

Dr.Betsy is the best! She makes you feel so comfortable and calm during your appointment! Would…read moreabsolutely recommend her to anyone who asked! Jill at the front desk is so accommodating and extremely friendly!

I highly recommend Dr. Eshak. If you're looking for a new dentist you should consider him and his…read morestaff. We moved from out of state and due to unforeseen circumstances, I hadn't been to a dentist in 2 years. I chipped a tooth and needed to find one fast. I picked Riverside because I liked the name. When I was young I lived where there were no amusement parks. I came down to visit my sister in CT. She took me to Riverside Park which is now Six Flags New England. Yaz, the receptionist, was so nice and went out her way to get my insurance verified. They had her jumping through hoops. They'd ask her for one thing, and she'd give it to them, and then they'd ask for something else instead of asking her for everything at the same time. I had an appointment in 45 minutes, not only for my chipped tooth, but I had my teeth cleaned by a lovely Russian woman whose name I've forgotten. I'm so sorry. My tooth will be finished with soon and my teeth are so clean. Dr. Eshak is wonderful. He explains things so well. He doesn't talk to you in medical jargon, but he doesn't talk down to you, either. I feel very lucky to have found him and his staff.

Riverside Dental delivers the perfect blend of professionalism, kindness, and genuine compassion. I…read moreneeded a bone graft and an implant, and Dr. Manish and his team made the entire process smooth and stress-free. From the moment I walked in, I felt at ease--every staff member was warm, attentive, and thorough. Dr. Manish took the time to explain each step, answer all my questions, and ensure I was completely comfortable. The quality of care is outstanding, and it's clear they truly care about their patients' well-being. I left feeling confident, cared for, and grateful to have found such an exceptional dental team. Thank you, Debbie S

Well I can said the Dr. is agreat and the assistant better no complaints will see whe the work is…read moredone I hope my mouth gets better thank you ladies bless Carlos Tricoche

This office used to be run by the nicest, most professional, kind dentist I ever met and was my…read moredentist for over 10 years. He had an issue that prevented him from continuing and the place was sold to Advance Dental. The office is now run by a bunch of rude people and a dentist who is rude and incompetent. She talked me into having a partial denture made for my upper teeth, which I did not want. After three visits she talked me into letting her make me a partial. When the partial came in it did not even fit in my mouth. She then proceeded to grind it down to fit in my mouth. The denture was loose and had a metal wire which sat on the space between the bottom of 2 of my upper teeth with a hook that went across the bottom of an upper tooth. Whenever I bit into something, the whole denture popped loose and the wire sent a sharp pain up through both teeth it was splitting. When I told her it did not fit well and I was unhappy I was told "I built it and got paid for it and now you are stuck with it." On most recent visit I was told I needed a root canal. When I showed up for a root canal I was told I needed to have it extracted instead and another denture made. When I went back to ask why no root canal I was told, "we do not have the equiptment to do a root canal here". I asked for a referal and was told I had to figure it out for myself. THis is by far the worst dentist office I have ever been to. Forgot to mention that the exame room was filthy. There was dried crud on arm that held table and equiptment looked as if not cleaned in months. Avoid this place at all costs. It is just aweful. If zero stars was an option I would of gave them a zero.

Awfull! Doctor Stela is so unprofessional and ruth, I bring Today my client on appointment with her…read moreto take off tuth, but she refused take my client, men 83 years, just because he is not her patient. This men was taking off his teeth everytime there, but today she refused take eldery man and even did not sorry. Not recomend this clinic. Awfull!

Terrible place. Very rude staff and Doctor. Stela is very unpleasant. She does not care about her…read morepatiants whats so ever. My mom made an appointment with bad infection and had to wait 4 days for it. when she came Stela refused to do anything with the tooth because it had Ukranian material. When my mom asked what should I do? I am in serious pain ? Stela replied "If you want I can do a cleaning". My mom left that place and took all of her kids as well. which I am glad because I still keep hearing badly about that place. Luckily we found a good place with nice and caring staff. Family Dentil in Springfield. They will truly help you.

I was referred to admire dental by my dentist because I needed a root canal on a tooth that has a…read morecrown. I am one of those people who gets extreme anxiety. I am from Pittsfield, MA which is an hour away from Springfield. Even while driving my hands were getting clammy, my heart was beating super fast. The dentist assured me I would be fine and not feel a thing. But that's what he is suppose to say, right? Well I didn't feel anything at all. I wore a pair of earbuds to block out the drills. The dentist was thorough and did an amazing job.

First time seeing the dentist in YEARS. Dr. Singh is probably the best dentist I've ever had. Had a…read moredeep cleaning and tooth extraction all in the same day. And then had to finish the deep cleaning the next. Felt absolutely no pain at all! Only pain I felt was when I was leaving on the first day! After that haven't felt any pain besides a canker sore but that's normally expected after dental work! Recommend anyone to go here!

Dr. Ditto did 8 implants, filled cavities and more for me. He is meticulous and exacting. His work…read morehas lasted years without issues. He is the best.

This provider is highly unethical. I was discriminated against because I am not from Maine…read moreoriginally. They wouldn't offer me an appointment because I'm not from here. And I'm white!

My family has been going to Westside Dental for over 15 years. It is always a great experience…read more Dr. Kairlis and Kim are both absolutely amazing with my kids and couldn't see myself going anywhere else!

From the owner: Westside Dental in West Springfield MA delivers specialized and comprehensive dental care to…read moreimprove your smile. Tell us your dental goals and we'll customize a treatment plan. Book your appointment today!