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    Williams Michael J DMD

    3.9 (7 reviews)

    Services - Williams Michael J DMD

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    Center For Dental Excellence

    Center For Dental Excellence

    4.2(5 reviews)
    1.2 mi

    If you are within driving distance of this dental practice you should make the trip. I have…read morecompleted a year of extensive dental work and can say that all the procedures were explained, my opinion weighed in making decisions, all procedures went as expected, I experienced almost no pain and am totally delighted with the results. To be clear I had extractions, a bone graft, bridges and crowns , multiple cleanings and an implant. The staff is helpful, pleasant and efficient. I received reminders so that I never missed an appointment and did not wait long once in the office for my time in the chair to begin. While needing major dental work is not a good position to be in, this team makes the experience as pleasant as possible. I can only say this dental experience was the best ever in my 80 years.

    If 60 Minutes or The Hartford Courant were to do a story on Cosmetic Dentist Scams, DR NGHEIM…read morewould steal the show. His lies..endless. Within 3 months I realized I was in serious trouble with DR.NGHIEM, but felt helpless. He had filed all of my natural teeth for the crowns, I knew finding another dentist at this stage would be a challenge. I was referred to this office via a doctor from Western Mass to see Dr. Lawrence Christian. I called the office to let them know I needed full mouth reconstruction, they recommended Dr. Ngheim. I checked the website to confirm that the implants and bone grafting I needed were a service they offered. I intended to wear braces on my bottom teeth throughout this process if possible. Dr. Ngheim assured me he could do the implants and grafting and agreed with my need to have these things done. He informed me that I was unable to wear braces, my roots were BLUNTED. None of the other cosmetic dentists I had met identified a problem with my roots. However, Dr. Ngheim had a solution. Crown my teeth and this would be equally as effective and successful as braces. I agreed to it. Within 3 months I knew my bottom teeth were a disaster which was creating a new set of problems. My general dentist informed me there was nothing wrong with my roots and braces would have been an option. I then saw five dentists from different specialties. All made the same determination; "my roots are healthy." They all disagreed with DR. NGHEIM'S MONEY MAKING DIAGNOSIS. I've gathered 20 yrs of dental xrays which reveal no changes in my roots. I shared this info with Dr. NGHEIM, his response; "FIRE ME",(my husband witnessed this and I recorded it). Dr. Ngheim failed from the start to go over my Treatment Plan. I asked him repeatedly to review the plan. After four months I requested a meeting and brought my husband as a witness. I asked Dr. Ngheim to review my Treatment Plan with us, In a very flippant manner he replied, "I DON'T KNOW HOW". I asked him why he didn't start the bone grafting at the beginning of the process since it takes months to heal. He responded letting me know he had no intentions of having or doing bone grafting My temporary Crowns were slamming against each other and I was in pain. He said "live with it". At one point I was in pain. My arches were so narrow I had difficulty with pronunciation. He said "you'll get used to using your tongue differently". On another occasion l let him know my smile was crooked, Dr. Ngheim said "retrain your jaw". Early on when I asked him about the bone grafting. I was shocked when he gave me the name of an Oral Surgeon to call. I assumed Dr. Neighm was hands on throughout this process. Why would I assume otherwise? I asked who was paying the Oral Surgeon, he said "YOU". He charged me 58K for CROWNS, what I didn't know was that the Treatment Plan did not include any of the services I came to him to have done. I was unaware of this because he refused to go over the treatment plan or the bill, I now realize it was intentional not to review these with me. Would I have signed that contract if the three problem areas that I needed worked on were not included? My purpose for seeing a dentist was not for pretty teeth and I indicated that at the onset. My 58K bill was now 80K+. Halfway through the plan Dr. Ngheim let me know that ANNUALLY HE HAS ABOUT 5% OF HIS PATIENTS , 15 LAST YEAR, THAT HE HAD TO DISMISS. HE DID NOT KNOW HOW TO COMPLETE THEIR TREATMENT AND SUGGESTED THEY SEE A SPECIALIST (I thought he was a specialist?) AND NOW I'M ONE OF HIS VICTIMS. Fifteen patients that probably paid in full and were dismissed in the middle of their plan, and like me, don't know where or who to go to. I asked if it is legal to dismiss me when he hasn't completed the work and filed all my natural teeth down without crowning them. He let me know "IT WAS HIS CHOICE AND LEGAL". I requested a dismissal letter and full reimbursement a month ago. Have had no response.

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    Center For Dental Excellence
    Center For Dental Excellence
    Center For Dental Excellence

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    Advanced Valley Dental

    Advanced Valley Dental

    2.1(22 reviews)
    2.9 mi

    Perfect. Had to get an urgent root-canal for a very painful…read moretooth. I was referred to Dr Orr, called on Tuesday afternoon and got an appt for the next day. All procedural (including extraction) as well as financial options were discussed and put on paper. The procedure was as much more quick and painless than I could ever have imagined. Dr Orr was highly-skilled, moved quickly to alleviate the pain and the overall procedure was excellent. More importantly than all of that: Dr Orr is FREAKING HYSTERICALLY funny, and I don't say that easily. She and her assistant chatted and joked and kept moving through the procedure effortlessly. Her humor and empathy made it a joyful experience and I am actually looking forward to returning. What a jewel this place is and the people of the greater Simsbury area are blessed to have her and her staff. 10/5 would recommend enthusiastically !

    Terrible experience! - I was mislead on the insurance questions completely and never told that one…read moredentist was not in my insurance network. They billed for everything that I was told would be covered by insurance and when I tried to rersolve it, no one ever called me back and they just keep sending the same bill over and over! Also, when I initially called to reschedule an appointment, my phone call was never returned - they are not responsive to voicemails and - Terrible customer service - the worst Ive ever had at a Dentist office - I will never use them again!!!!!!!!

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    Advanced Valley Dental
    Advanced Valley Dental - Dr. Orr in her operatory at Advanced Valley Dental before starting my dental procedure.

    Dr. Orr in her operatory at Advanced Valley Dental before starting my dental procedure.

    Advanced Valley Dental

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    Williams Michael J DMD - generaldentistry - Updated May 2026

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