If you are within driving distance of this dental practice you should make the trip. I have…read morecompleted a year of extensive dental work and can say that all the procedures were explained, my opinion weighed in making decisions, all procedures went as expected, I experienced almost no pain and am totally delighted with the results. To be clear I had extractions, a bone graft, bridges and crowns , multiple cleanings and an implant. The staff is helpful, pleasant and efficient. I received reminders so that I never missed an appointment and did not wait long once in the office for my time in the chair to begin. While needing major dental work is not a good position to be in, this team makes the experience as pleasant as possible. I can only say this dental experience was the best ever in my 80 years.

If 60 Minutes or The Hartford Courant were to do a story on Cosmetic Dentist Scams, DR NGHEIM…read morewould steal the show. His lies..endless. Within 3 months I realized I was in serious trouble with DR.NGHIEM, but felt helpless. He had filed all of my natural teeth for the crowns, I knew finding another dentist at this stage would be a challenge. I was referred to this office via a doctor from Western Mass to see Dr. Lawrence Christian. I called the office to let them know I needed full mouth reconstruction, they recommended Dr. Ngheim. I checked the website to confirm that the implants and bone grafting I needed were a service they offered. I intended to wear braces on my bottom teeth throughout this process if possible. Dr. Ngheim assured me he could do the implants and grafting and agreed with my need to have these things done. He informed me that I was unable to wear braces, my roots were BLUNTED. None of the other cosmetic dentists I had met identified a problem with my roots. However, Dr. Ngheim had a solution. Crown my teeth and this would be equally as effective and successful as braces. I agreed to it. Within 3 months I knew my bottom teeth were a disaster which was creating a new set of problems. My general dentist informed me there was nothing wrong with my roots and braces would have been an option. I then saw five dentists from different specialties. All made the same determination; "my roots are healthy." They all disagreed with DR. NGHEIM'S MONEY MAKING DIAGNOSIS. I've gathered 20 yrs of dental xrays which reveal no changes in my roots. I shared this info with Dr. NGHEIM, his response; "FIRE ME",(my husband witnessed this and I recorded it). Dr. Ngheim failed from the start to go over my Treatment Plan. I asked him repeatedly to review the plan. After four months I requested a meeting and brought my husband as a witness. I asked Dr. Ngheim to review my Treatment Plan with us, In a very flippant manner he replied, "I DON'T KNOW HOW". I asked him why he didn't start the bone grafting at the beginning of the process since it takes months to heal. He responded letting me know he had no intentions of having or doing bone grafting My temporary Crowns were slamming against each other and I was in pain. He said "live with it". At one point I was in pain. My arches were so narrow I had difficulty with pronunciation. He said "you'll get used to using your tongue differently". On another occasion l let him know my smile was crooked, Dr. Ngheim said "retrain your jaw". Early on when I asked him about the bone grafting. I was shocked when he gave me the name of an Oral Surgeon to call. I assumed Dr. Neighm was hands on throughout this process. Why would I assume otherwise? I asked who was paying the Oral Surgeon, he said "YOU". He charged me 58K for CROWNS, what I didn't know was that the Treatment Plan did not include any of the services I came to him to have done. I was unaware of this because he refused to go over the treatment plan or the bill, I now realize it was intentional not to review these with me. Would I have signed that contract if the three problem areas that I needed worked on were not included? My purpose for seeing a dentist was not for pretty teeth and I indicated that at the onset. My 58K bill was now 80K+. Halfway through the plan Dr. Ngheim let me know that ANNUALLY HE HAS ABOUT 5% OF HIS PATIENTS , 15 LAST YEAR, THAT HE HAD TO DISMISS. HE DID NOT KNOW HOW TO COMPLETE THEIR TREATMENT AND SUGGESTED THEY SEE A SPECIALIST (I thought he was a specialist?) AND NOW I'M ONE OF HIS VICTIMS. Fifteen patients that probably paid in full and were dismissed in the middle of their plan, and like me, don't know where or who to go to. I asked if it is legal to dismiss me when he hasn't completed the work and filed all my natural teeth down without crowning them. He let me know "IT WAS HIS CHOICE AND LEGAL". I requested a dismissal letter and full reimbursement a month ago. Have had no response.

I am 57 years old. I have had many dentists who graduated dental school at vastly different times…read moreand had vastly different dental technology at their disposal. Sophia Beason-Brown is hands on the best dentist I have ever had, and I've traveled the globe. Sure, I know for a fact that there are other great Dentists on the planet. I haven't met any of them personally though and I don't need any other dentist. She uses great equipment but could do the job expertly on 1960s technology. It's a rare dentist that has technicians who are genuine experts and are acknowledged and valued as such. Even the cleaning staff is recognized and valued. Sophia Beason-Brown is a gem.

Great service. I love Dr. Beason-Brown and her dental assistants. They are so through, friendly…read moreand give full attention to what they specialize in. They also make me comfortable. The office staff are very cordial. In emergencies, they give the appointments right away. I am very happy to find such a good doctor for my dental health.

Favorite dentist so far, I've been coming here for a year now and everyone is super friendly and…read moreit's very easy to schedule appointments. I had 2 fillings fixed and 2 cleanings no problem. My third cleaning was a bit rough- most of the people I've had walked me through what they were doing and gave some verbal direction while I was under the lamp, but this last time I couldn't even spit, swallow, wash out or clean during my appointment. Embarrassingly enough I ended up drooling all over half my shirt without any help during a normal cleaning. I still love this place and it's convenient so I'll come back but will request another staff member.

Hopmeadow Dental is amazing ! The entire dental team is knowledgeable, caring, patience. My family…read moreand I enjoy going to the dentist now, I highly recommend this practice. The Browns

Came here for over 8 years before moving out of state; my father has been a regular patient going…read moreon 25 years. My brother needed dentures and basically had his entire mouth rebuilt here. I still miss the exceptional way my teeth felt after a cleaning here. I have a bite guard Dr. Finn made that has lasted for over 15 years! Dentists I have seen since actually know this practice when they ask who did my work-even in DC (truth, I have sealants that have lasted over 25 years and every dentist I've seen is astounded ). Dr. Finn is no nonsense. You won't be coddled here, but you will get some of the best dental work from a true expert in the field.

Type of care from total staff Explained everything very well . Staff makes you feel very…read morecomfortable. Receptionists explains benefits very well so you're not shocked about abill.

Bait and switch. Went in for a cleaning. After x-rays the dentist didn't touch my teeth. Out $300…read morefrom the 3 dimensional ray machine. Bravo Sierra.

My family were patients for over two decades. Every one we dealt with went above and beyond…read moreparticularly when the kids were little. No sales pitches for unnecessary procedures or expensive cosmetic dentistry which is so common today. True professionals.