Came in with a tooth ache, very poor communication skills, pulled the tooth and informed me that I…read moreneeded to return the next day to have another tooth extracted, I had no problems with that tooth. I was given a prescription for antibiotics, my pharmacist would not fill it, said the dentist was not licensed to order meds . I had been suspicious of the dental group as the office was not clean, I was told they have14 offices and don't accept too many dental insurances. With all this information I am concerned if any of these "dentists" are even qualified to practice dentistry ,why are they not licensed to write scripts ? I think they need to be inspected by the health Department. My opinion is find another dental practice, this group has questionable practices.

I went to Columbia dental in 2024 because they were in network dentists with my insurance company…read more I had a broken tooth and they fixed it with a cap. I was charged the in network price. In 2025 I broke another tooth and they where still listed in network, but when they processed the claim it was processed as an out of network claim. I had to pay over 2 times more. I requested that the same dentist that fixed my tooth in 2024 do the work in 2025. I was told that that dentist did not work for them any more, that was a lie. I saw that dentist when I went back to get my cap. I do not recommend this practice.

I write this because I am personally afraid of going to the dentist. I had childhood trauma from…read morebad experiences and could have taken better care of my mouth as an adult. That being said...Dr. O'Dwyer is by FAR the best dentist I could ever ask for. I have gone to him for the past 20 years. He genuinely cares about your comfort, your health and is one of the most outgoing and positive providers I've ever had. His staff is courteous , pleasant and easy to talk too... extending the same level of care that you're used to with Dr. O'Dwyer. I've had everything from cleanings to root canals, This dentist office is top notch , I happily drive an hour for my visits and would find it hard to believe you wouldn't after your first visit.

The practice was very helpful when i had a medical problem.Dr O'Dwyer gave me a ride home!He is…read morevery kind and funny.Lets not forget he loves dogs.I would recommend the practice to anybody looking for a new dentist.

I'm sharing this because, as a diabetic, I felt my health was put at serious risk here. While the…read morehygienist is wonderful and Dr. Maldonado was quick with my wisdom teeth extractions, the follow-up care was a nightmare. They performed my extractions after I had been on antibiotics for only one day, which wasn't enough time to clear the infection. As a result, my face became extremely inflamed. Despite knowing I am diabetic and at higher risk, Dr. Dental refused to let me come in for emergency care. I had to go to an oral surgeon in Meriden, CT who, with the help of her assistant, had to painfully drain a very large abscess. Additionally, I had a root canal on tooth #30 that was done improperly. I've had a large hole in that tooth since May 2025. When the filling broke, the office told me to buy a temporary fill from CVS or Walgreens to avoid me coming back. Because they delayed treating other cavities, I now need more root canals due to nerve damage. This office (specifically Spencer St, Manchester CT) is a "mill" that overbooks for financial gain. They are greedy and dismissive of patient safety. Please do your research and believe the low ratings--your health isn't worth the risk.

If I could give 0 stars I would. My appointment for a filling was for 11:30 and I arrived early to…read morefill out paperwork. I got there, there was no paperwork for me to fill out so I wait...not 5 not 10 minutes but 20 minutes, just to go and sit in one of the rooms for another 20 minutes. Then a nurse comes in and doesn't say anything, just swabs my gums then proceeds to inject my gums without any warning or anything. Now I have to wait even longer for the numbing to set in...my face is numb yet I am still here waiting for a filing. Mind you, I am one of the 3 patients in the office. 12:30 comes around and I am STILL waiting for my filling. shut this place DOWN!

Awesome dental office! I switched over to them mid crown. That's right you heard me correct. My old…read moreoffice was so awful I left during my crown procedure. I'm so happy I did because not only did he take care of me Dr. Rosenberg did a amazing job. His then assistant Karry? So nice and easy to talk too. It's so hard to find a good dentist and he is one of them. You won't regret going there.

I've always been happy with the experience and the quality of Dr. Rosenberg's work. I came here…read morefor a crown 10 years ago and he has been my dentist ever since.

Horrible place. Terrified staff did nothing whilst their receptionist denied me care. I have never…read morebefore been to a doctors office where they let the person who answers the phone participate in the patient care plan. Gloria was rude and disrespectful. And when another staff member came to talk to me, she specifically physically stopped him and said do not talk to her. I could see by the looks on the faces of the staff that they are terrified of her. I have seen reviews specifically stating her name that she is mean. I have been on the phone with corporate and I highly suggest they go and listen to some of the phone calls, this woman makes and participating. Gloria is bad for business. I came in willing to spend about $5000 cash today. And because I hurt her feelings on the phone earlier, she told me I couldn't be seen. I'm pretty sure the corporation won't be thrilled that she passed up an opportunity for the company to make money because her feelings were hurt. I would say this is a one time thing, but I saw other reviews specifically stating her name. She hung up the phone on me multiple times. She has absolutely no business representing your business. I have spoken to corporate. I don't believe they're gonna do anything. I am actually terrified because this person has my personal information. And I don't think she values HPPA. She stood up and wanted to fight me. This girl is going to do something to me. I have never had a worse experience in literally any retail establishment in all 50 years of my living. Don't go here. Go spend a little bit more money somewhere else to have someone who gives a shit about their patients and how they feel. I specifically said I didn't want to interact with Gloria. And Gloria stuck her face into the conversation I was having with another staff member. I tried to knock speak to this woman, but she insisted on speaking to me. This woman is rude and mean and demanding, and the people in the office are a little bit scared of her. Not gonna lie if I saw her out in public, I'd be a little scared of this witch too. I'd rather spend $10,000 in another dentist office just to avoid Aspen dental. If you don't fire Gloria, then you don't give a crap about your patience or your business. Gloria needs to be fired. Or demoted. This girl needs to learn her place. And it's not bossing customers around.

Terrible. I got my wisdom teeth removed here, and they simply will not file a claim to my…read moreinsurance. I paid out of pocket for the service and tried to file a claim myself with my insurance. However, it got denied due to a lack of TIN. Aspen Dental now refuses to give me their TIN and says they have to give it to my insurance directly due to HIPPA, which is just not true. They also refuse to call my insurance to give the TIN to them, and my insurance says they cannot call the office. I am now stuck in a cycle of the two refusing to call each other and cannot get my money back for the service.

Amazing practice with outstanding staff and talented doctors . Highly recommend this practice for…read moreany oral surgery needs

STAY AWAY!!! They will wrap you around to get the money with lies and insurance bs , once they get…read morethe money and you're in trouble because of what they did to you , they will be rude and heartless, I WILL NEVER GO BACK TO THAT PLACE! I really don't complain about anything, but these people are too sneaky , rude and unprofessional when it comes with billing, and now I see i wasn't the only one complaining for the same reasons, paying $1,400 out of pocket for wisdom tooth removed is insane and I fell for it, now you know how these people work!

Outdated and cold. Dr Carta is rude and condescending. He treats his staff badly and I would never…read morereturn.

Dr. Tris Carta is by far the best dentist I've seen out of the 5 that I've had in my 30 years on…read morethis Earth. His beside manner (something rarely seen these days) is Superb! So much so that this was my first time to actually learn about each part of the examination. That's why he schedules the consultation first to get to know you, understand your oral health, ask questions followed by great instruction so that you feel confident and comfortable with the health of your mouth and how the team at Dr. Carta's office can help. Viva and Donna are hospitality rock stars!!! They're so great about communicating with you, making sure you have all your information, and actually caring about what's going on in your personal life. Thanks y'all!

This is by far the most professional and friendly dentistry in the area, highly recommended. Dr…read more Harneet Kaur did my fillings and now working on creating a customized mouth guard for me. The procedure was flawless, my bite is perfect and had no discomfort or pain post treatment. The treatment was so smooth that I even fell asleep a couple of times during the procedure. They highly encouraged their patients to walk in any time (no appointments necessary) post treatment if there is any discomfort or pain, but most likely you don't need to, they will get the job done right the first time. Staff focuses on education, not shaming & judging as was my experienced with previous dentists. They won't even punish you for missing an appointment in case of any emergencies, they really care about the relationships. 10/10 on Professionalism, tools & techniques, comfort, ambiance, friendly staff, no pressure environment, integrity, care.

I really have liked this place, but the last few visits have left an uneasy feeling in me. I got a…read moreroot canal done recently and had been informed that it was necessary since my tooth failed the diagnostic cold test (even though it wasn't even hurting anymore). They were even able to take care of it the day of, but I hadn't realized that they would be essentially destroying my tooth into a nub. At the time, I felt like it made no difference to get a second opinion or not and it had felt like it would be an urgent issue to not treat it at the moment, so I said sure. They had informed me that they would bill my insurance and I knew my insurance was supposed to cover it up to 50%. Well, come to find out that it's pretty standard for insurance to require a certain percentage of damage to have occurred before they're willing to cover it. I was very upset to find out that my insurance had a separate opinion say it wasn't damaged enough and that I had to pay the bill in full. The financial consultant at the dentist's informed me that this was common and that they had in fact already appealed twice (without my knowledge). I was not very happy to find out that not only did they know that this could have been an issue with my insurance and fail to inform me prior to my procedure (in which case I probably would have asked them to check with my insurance for coverage BEFORE getting the procedure done), but also that because they had already appealed without my knowledge, I had less power to have a say in the case, such as providing information relevant to my specific policy, which in fact does NOT mention any sort of percentage of damage required. As much as I have enjoyed their care up to date, I was very disappointed in how my care was managed in this particular situation and it has definitely affected how much I trust my service with them in the future. While I recommend them for general care, I would be wary to some degree and seek a second opinion before getting involved in a major oral procedure.

I called to confirm the appointment we had for annual checkup would include seeing dentist and…read morethey told me yes. Showed up for the appointment and they told me the dentist was not in!! After waiting 6 months of this appointment. Do not go here

i was told by their employee insurance would cover the dentist's recommended procedure. However,…read moretoday I was told I only have preventive coverage. So today I was billed for the $915.00 procedure done last year. New dentist needed more $$. I remember he was sharing with his assistant all his vacation plans for the summer. I won't be back there.