I lost most of my front tooth in a surfacing accident when I was 11. I had had the bond replaced a…read morecouple times and it was always too big for my mouth, so my husband and I decided it was time to get it fitted correctly and crowned. I made my first appointment. A few days before the appointment, it was canceled. I called back to reschedule and met Dr. Stoddart. I was EXTREMELY pleased with her at first. I swore I would never see another dentist again. After the appointment, they wanted me to drive to the lab in Branford to make sure the crown would fit (or that's what they told me). I show up in Branford and they were like "uhh we only match the color?" I was in the chair for less than 60 seconds before they told me I was done and the color would be fine. Okay? Meanwhile Dr. Stoddart had cut my mouth a few times shaping my tooth for a permanent crown and she absolutely tore up my gum. I couldn't eat anything but soft food for 3 weeks after and I had nerve pain going from my tooth to halfway up my nose. My gum was black and blue and bleeding for literally a few weeks. Yesterday was my appointment for my new crown. I showed up early and it was super busy. I sat down in the chair and Dr. Stoddart told me she didn't like how the lab shaped the back of the new tooth. There was a little piece on the back that stuck out. She told me she didn't have time to fix it or she would get behind on my patients. I've never had a doctor say that to me before, so I just looked at her and said okay, I'll come back this week. She took the temporary crown that she had just taken off and reattached it. Unbeknownst to me, it has a huge break in the back of it where it met my gum. It was literally a hole in the back of the tooth. She reattached it, and as I was checking out I realized the hole. I freaked out a little, especially when they told me I couldn't come back until December 22. The past 24 hours has been lots of fun, where every drink I take a sip of, I can feel the liquid floating in the back of the temporary. The office called later that day to fit me in for today (the following day). I showed up 15 minutes early and expected my permanent crown. When I sat down in the chair, she said I couldn't use that one, it had the piece sticking out still. I was surprised and asked if she could just drill it off and she said no, she needed to get another tooth made from the lab. At this point I'm really upset. Then she numbs me up and starts shaping my tooth more. To say I'm in pain is an understatement. I was writhing on the chair with tears pouring down my cheeks in serious pain. The back of my tooth felt like there was a massive hole leading into my palette. I didn't even cry in the childbirth of my two children but this was intolerable. After her THREE impressions were done and my mouth was literally burning, she made a new temporary crown for me. I made the follow-up appointment for December 22. I walked to my car, got in and looked in the mirror. You can literally see the remnants of my real tooth under the temporary. There are spots on the temporary. It doesn't line up. It's adhered to the tooth to the right of it. It is an absolute joke and to make it all the better, I'm seeing my family for Thanksgiving in 2 days. I wish I could give less than 1 star for this. Let's not forget the fact that I paid $500 so far. Three appointments, one lab trip to Branford and a mouth full of pain. That's what $500 has bought me.

I have seen Dr. Meltzer for oral surgery, dr. Mason for my regular care and Ashley for my…read morecleanings. I love Family Dental and everyone is wonderful. I have been going there for closed to 15 years. I highly recommend them for all around amazing care. This particular review is about what happened yesterday. My son slipped on ice and fell causing major injury to his permanent teeth. I called immediately at 7am and Marcie answered. When explaining what happened, she gave us the first slot possible with our usual dentist Dr. Stoddard. I can't express enough on how much we love Dr. Stoddard. She replaced Dr. Mason(whom we also loved) when he retired. She's always super positive and always makes us feel comfortably- even my anxious 8 year old loves her and refuses anyone else with the exception of Ashley the hygienist . Well, as soon she and her assistant saw the state my son was in, she cleared her morning to help him with his injured teeth. It was incredible the amount of care and time they put into him. They were extremely gentle with his teeth acknowledging the amount of pain he was in. They ended up putting a stint on his teeth to help prevent them from falling out. And they even assessed and advised us on the scrapes and bruises on his face and big gash on his lips. I'm glad to say he's doing much better and mending quickly. I've been to a few dental offices before landing at Family Dental. I have always believed that they were top notch, but the addition of Dr. Stoddard has taken them to a whole new level of care.

FRAUDULENT BILLING!! there is something wrong at this office, they are surely over billing, and my…read moreinsurance as much as told me this. They also tried to tell me multiple times that they are out of network for my insurance, yet I have verified, with my insurance provider, that we do NOT have a dental network and can see whoever we would like. They prefer to have me pay for what "they think I owe" prior to sending to my insurance first. They have very limited time frames for appointments and it takes 10 months to get a wellness visit. Thrilled to be leaving after 3 years with them for a much more accommodating pediatric dentist. Also of note, the actual dentist here is not very warm with children, and makes parents feel as if they are ruining their children's teeth if they eat any snack that is not a raw carrot. Honestly, don't waste your time bringing your children here.

The dentistry magic continues! I told our 5-year-old so that tomorrow was a dentist appointment,…read moreand he says, "Oh I hope it's that fun office!" At the appointment, he was excited and so cooperative, and when we left, he said, "I just love that place." Thanks to all the staff for making this such a positive experience!

Horrible. Exceedingly rude staff…read more My husband brought our son here on several occassions to have his teeth cleaned. Apparently, the insurance (Aetna) was not paying for the cleaning due to issues with the date of service being input wrong on their end. Received an over the top malicious phone call from someone at their office demanding I pay immediately and how could I not pay my bill for so long and how it was for so much money ($300-really?!). When asked if she or someone else from their office could call my husband as the insurance was through them I was asked if I was divorced? Extremely unprofessional. We won't be back.

I have been bringing my kids to Dr Wrubel for many years now. He is kind, patient, and has an…read moreexcellent chairside manner with my kids. He is also an outstanding pediatric dentist. His staff is also wonderful and knowledgable. They all instill proper dental hygiene habits to their patients ( and informing again to parents of what to look out for), in a non threatening, pleasant way. I can honestly recommend this practice for any parents (and I do tell anyone who will listen) searching for a quality pediatric dental practice. To me, they are top shelf, and most importantly, my kids think so too. They always leave with a smile, well partly because Dr. Wrubel makes balloon animals or hats for every kid if they want one. Sadly, this year, my 15 yr old declined. The neat thing was, the good doctor still offered with a smile.

I've been coming here since my son has been teething and now he is almost 4.5 years old. They…read morereally do help accomodate to your child with a lot of patience. Going to the dentist can be overwhelming with a toddler. My son does not let anyone beside his parents brush his teeth. We were able to sing songs before opening his mouth to check his teeth. Took a few songs, but it worked out. I just want him to be familiar with opening mouth and brushing teeth with other people besides us. The workers in the front were lovely and helpful checking us in. The office is on the second floor and there's a slide you can come down that leads to the first floor. That's very catchy and enjoyable for the kids. My son loves to look at the fishes in the office as well. Thank you Dr. K!

ABSOLUTELY RECOMMEND! This is by far the best pediatric dentist! I took both of my toddlers 4 & 2…read morehere and we had just the best experience! All of the staff is welcoming and helpful from the second you walk through the door! The hygienists make sure both my toddlers were comfortable through the process and were amazing with both of them! Dr. Bartley & his team exceeded my expectations! He made sure I understood everything and explained x-rays and anything else I needed to know. So extremely professional! 10/10 I am recommending them to everyone I know!

Dr.Kwon to the rescue... again! Our most recent trip was…read morebecause my 12 yr old daughter lost a huge chunk of her front tooth during a softball game. We were freaked out but Dr. Kown took her right away, he informed us of her options and what to expect in the future including possible complications as an adult since she is still growing and the crack is next to the nerve. We now feel well prepared what to expect for the future and how to care for her filling. Dr. Kwon is not only knowledgeable, but very skilled, the front tooth filling looks PERFECT! He is truly an artist and he's so kind, he talked to my daughter throughout the procedure, making sure she was comfortable. We highly recommend him!!! - His staff is also fantastic!

I don t know what happened here. I have been bringing my adopted twin grand daughters here for a…read morecouple of years. One has serious white coat Syndrome from prior multiple surgeries. (Born as a premie and trauma) January visit Was told they have 3 cavities each, scheduled appointments (Nitris for my nervous one Was discussed). Xslled today to verify appointment date. Was given the run around by receptionist Kayla. More than 30 min. On hold, only to be told that my appointment Was never made and that the girls "cavities need to be watched and to make sure they floss". I was also informed hours later, by Michele at the office that, "the appointments were cancelled". "I apologize if you did not get the voicemail" There was no message. My little one is being discriminated against because of her disability. Looking for a new pedi. Dentist. Never had a problem with the office before. I am Highlight disapionted, because of the lies.

Dr. Cronin and Dr. Murphy are excellent dentists! When I had an emergency, I was able to book my…read moreappointment without a long wait to see them. They patiently listened to my history and let me ask all my questions.They completely and simply answered all my questions. Their level of expertise was very impressive. Furthermore, I felt no judgement from them. I would give here more than 6 stars if I could!!!!! Friendly, competent dentists!!!!!!

I have never been fond of dental visits, but I had a dental emergency, cracked a tooth and it was…read morebeginning to hurt. They were able to get me in. They are one of the most pleasant people I have met, extremely gentle, reduced my fear of dentist. They were able to save my tooth. I left there smiling and pain free. I have found my dentist. I will return to them for all my dental needs.

I am 57 years old. I have had many dentists who graduated dental school at vastly different times…read moreand had vastly different dental technology at their disposal. Sophia Beason-Brown is hands on the best dentist I have ever had, and I've traveled the globe. Sure, I know for a fact that there are other great Dentists on the planet. I haven't met any of them personally though and I don't need any other dentist. She uses great equipment but could do the job expertly on 1960s technology. It's a rare dentist that has technicians who are genuine experts and are acknowledged and valued as such. Even the cleaning staff is recognized and valued. Sophia Beason-Brown is a gem.

Great service. I love Dr. Beason-Brown and her dental assistants. They are so through, friendly…read moreand give full attention to what they specialize in. They also make me comfortable. The office staff are very cordial. In emergencies, they give the appointments right away. I am very happy to find such a good doctor for my dental health.

I have been going to Dr. Jordan for over 20 years and they know me more than I know myself!…read more Fabulous staff, warm and welcoming and they do the best to fit you in if they can. Great work, almost like family, except I like Dr. Jordan's team better. Just kidding.

They under diagnosed me. 5 years later still fixing their mistakes…read more Don't go here for 85 yelp characters doesn't help either

Not sure how the Teeth Gods decided we were going to be the lucky ones, but they did and we feel so…read moreblessed to have Dr. Farley and his team apart of our self care journey!! The staff here are always willing to make sure we get in in a timely manner, installed amazing technology in line with keep us patients safe from contamination leading to COVID-19. We literally try to recruit anyone and everyone but then quickly feel like we don't want to share him with anyone else. Dr. Farley is kind, knowledgeable, beyond friendly, hilarious and we love his taste in music. He is just the sweetest thing!! Moreover he never does a service, just to do it and get your money. He doesn't not stand for excessive practices and puts our oral health first. Oh and before we forget-he is as cute as can be!!

Best Dentist ever. Walk out with a better and bigger smile than you walked in with. The apex of a…read morefabulous dentist plus professionalism plus great office staff equals beyond the five stars allowed here.