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HiRes Solutions

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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10 years ago

Glad I found Phil. He's now my "tech guy." Excellent service and reasonably priced.

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Best Buy - Storefront

Best Buy

(15 reviews)

$$$

I purchased a Whirlpool side by side refrigerator from Best Buy Whitby on Boxing day in December…read more2023 with protection plan. It's one year plan from manufacturer and 2 year plan from Best Buy. My fridge not working properly from last 9 months! It's not cooling properly and all my food, milk everything is going bad! I call Whirlpool every time it got repaired and the person comes and checks and he goes back to order the product and it takes 20 days to a 30 days for the product to arrive and till that time I have no fridge at home and I have to struggle to save my food! After the product arrives the person comes and installs the product and the fridge starts working and again stops working in another 25 days! This is repeating and so far It happened 3 times so far! and this 3rd time I have no fridge from last 2 months!!! Not sure whom to reach out! someone should help me! I wish Best Buy take the fridge back and refund my money! or replace with new fridge! This fridge is not repairable!

Purchased an HP 27" All in One Computer Oct 14 from the Whitby store. Was told it would arrive in 2…read moreto 3 days. When it did not i went to the store. On line inventory says that they have 2 IN Stock. I asked for one of them since i had paid in full. They said NO I had to wait for the one that was ordered for me. I asked why mine did not arrive they could not give me a reason. I then asked just cancel the order and give me one of the ones in stock. Again the answer was NO. They said I had to wait until my order arrived at the store before I could cancel. Again I asked when will mine arrive?? They could not give me a date. The salesman should have told me come back Friday and buy one the ones that are comming in. Why one was not tagged for me could not be explained. This is an extremely stupid Best Buy corporate policy and one that should be easily over turned by a manager. I paid for a computer, I want a computer, you have 2 in stock, WHY CANT I HAVE ONE.

Skyview Electronics - www.skyviewelectronics.com  Web Design, Web Hosting, Website creation, Webmaster, Website Coding

Skyview Electronics

(2 reviews)

Took my Aurora R7 for a dagnostic last Tuesday. Was told 3-5 business days. Seemed long, but I…read moreagreed. Dumb decision. Three business days in, I call, checking for an update. Get told "oh, we're a day behind due to the snow, but it's on our desk now". Fair enough. I wait. Another few business days, through the weekend. I call back. Ask for an update. Get told "oh, it's on our desk now, you're next". Okay. So it shouldn't be long now. I wait. Check in the next day: different guy. He reassures me "its on our desk". I tell him ive heard that 3 times now. He tells me he'll call me back in an hour. An hour and 15 minutes later, 4:20, I go to the store. No lights, nobody's there. Door's unlocked. Place supposedly closes at 5. Go in, there's nobody around. Ring the bell a few times, then leave. Got my computer back 20 minutes ago. Tech made up some BS to the girl running their desk. It's pretty clear he hasn't even touched the PC yet. It's been over a week and a half at this point. Skyview electronics is a waste of your time and money. The place is dodgy, business hours seem to be a suggestion, and the customer service, while polite, was devoid of use. At best buy now. They're going to be a bit more expensive, but this is actually getting done.

Thank you so much, Darren, for spending the time to analyze the error signals coming from my Canon…read moreprinter. You graciously accepted a late drop-in and were really kind, willing, and accommodating. Thank you for the phone cover and I appreciate your knowledgeable advice on what to do next.

HiRes Solutions - itservices - Updated May 2026

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