Very prompt and professional service. Didn't to wait very long for service and fixed problem…read morewithout extra charges. .

My demo team finished early so I called and asked if they could move up their work day by almost a…read morefull week. They made that happen for me. The crew came out and took on my house full of creative (and wrong) electrical wiring and got it done in a day. That included a few additional asks by me. At all times I was in the loop as to what was going on. They stayed late to get it all done. I can not rave about how wonderful they have been through all of this.

Toby's stuck to their bid! They were clean and organized, professional and done very quickly. Thank…read moreyou for such great customer service!

Did not show up when they said they would come. Took them a week later. Installed a whole house…read moregenerator, but did not get it running. Had to call another electrian to finish the job. Would NEVER use this company again.

Mike of South Sound Electrical was excellent to work with on installing a charger at our home. I…read morehighly recommend him and his staff for electrical work. We was extremely diligent in getting our permit put through PSE. Installation of the work was fast and cleanly done not showing the cabling on the outside of our ceiling and walls. He and his employee were pleasant to work with.

Mike has helped me with several issues in our "newer home…read more He is always quick to respond to our needs and quickly detects what the problem is. Over the years we've had problems with dimmer switches failing, dishwasher electrical issues and breakers that failed. Mike quickly returned my "help" phone calls and was punctual. He is courteous and an all-around nice guy. Janice M

Chris was great! Installed light fixture, ceiling fan, replaced switches & outlets. Following up…read moreon fixing our kitchen vent fan. Arrived on time, reasonably priced & excellent work. Will hire again.

Fast friendly reasonable prices. These guys are awesome. An emergency service call got me up and…read morerunning for under 500.00 within 2 hours of my call. I will definitely be using them in the future.

I'm so happy with Ted's service! He is a master of electric repairs and I can't praise him enough…read more He arrived punctually, respected my home, and did a flawless job. He is very skilled and knowledgeable, and I trust him completely. He is my go-to person for any future electrical work."

WHY can't I rate these clowns any lower?? Look, they have taken the phrase, "ignorance is bliss"…read moreand turned it into, "incompetence is bliss" which ironically, should be on their letterhead. You want to talk about rude and incompetent people... Here they are!! Just competed their FOURTH trip out to complete a very SIMPLE work order, and they STILL didn't finish the job properly. The kid stood on my doorstep arguably with me and actually called me a liar, because he didn't want to do what the INSPECTOR said needed done. The office staff we have followed up with seem to be equally incompetent and rude. If you want a better electrical job done, I recommend hiring a fifth grader and letting them watch a YouTube video. You'll get better results.

I contacted the company due to toilet issues and they sent out Scott Thomas service technician on…read moreMonday the 16th and he advised us of what the problem might be and what he recommended to solve the issue he was not high pressure and we agreed to what needed done he said he could be out on the 3-18-26 he was here as he said he would and went right to work and let us know what was being done he was very very pleasant and respectful of our home and us and completed the job and told us to call if we had any further questions he gave me his card just a very good experience and that helps when you are having to put out so much money to get things fixed that have to be done. Denise W.

4872.75 for 4 ft of pole line. Over 1000.00 an hr…read more As a retired G.C/handy man in the yelm area for 10 years. I'm repulsed bye the price of the service done bye rotorooter. I had a leak in the line going to one of my B and Bs. And needed it fixed. I'm a full time caretaker now and can't leave my house for long. Bye the time there sales man came the water was terned off. found the leak exposed the line. Called at 1:00 Plummer was not out tell 5. Worked done 6:30. Thats just shy of 5000.00 for 4 foot of pole line 2 clamps. 2 barbs. Brake down of price was 450.00 for parts. For 20.00 in parts. That's a 2150% mark up 500.00 for equipment. Truck, shovel,shop vac. 2 tools. 3500.00 laber.... Plummer was boots on the ground for 1 1/2 hr. With drive time 3 hr. I do know that bid was for 5 ft of ground work. Any more would have add to the price. Had there been any more brakes in the line. Talked to manger just so you know there average cost is 1000.00 an hr. Plus tax equipment and parts. Also the plummer told my b and b guest that the filters where dirty is why the water was discolered resolting in a reimbursement for there stay. The water is discolered any time you turn water off on a well. Most times clears in 24 hr. Just wont to put this out there so some ones grandma dose not get fleeced bye this company. If you call around this should have been in the 1000.00 range.... even the sales man when talking to the Plummer was saying it was supper easy job. No rocks or roots. Already know where the leak is. Know what parts you need. Let my buyers remorse. Be your keep calling around. In the end find your local Plummer. Have more then on you can call. But if you need to call roto rooter know its bid work. And bid at 1000.00 an hr plus tax. Parts and equipment.

Great service and very competent electrician. Arrived on time, went right to work troubleshooting…read moreand solved and repaired the problem. Great communication skills and easy to work with. I will definitely call him again for future electrical repairs.

Manny is someone I have confidence in to do an exceptional job. An all around nice guy who was…read moreeasy to work with through the rewiring of my 1938 house. Plus the best bid out of three. Give him a call, you will be glad you did.

Ok, so I generally don't like leaving reviews, but I am quite disappointed with this company. I…read morescheduled an appointment for one of the electricians to come out at earlier this week as we are having power issues supplying our laundry vent. We got a call about an hour prior to the appointment time saying the electrician was on their way. Great. However, he never showed up. I called the company to see what's going, and I was told they would call the electrician, then call me back. Over 30 min later, no call, and it's 5 minutes prior to close. I called again and finally the electrician called me back and gave me a 100 excuses and rescheduled the appointment to today. Well, here we are, over an hour past the appointment time, and he didn't show up, no calls, no messages, nothing. I would be wary doing business with a company that has this kind of an issue TWICE in a row.

I had a light in my bedroom that wasn't working so i called those people that have those magnets on…read morethe phone books, A+. When they came out to look at the light, they said that there was somthing wrong with my breaker box and that the whole thing needed to be replaced. I check around online and found out that they were scammers so I called thurston electric to get a second opinion and found out it was just a bad breaker. they came out and fixed it in no time. saved me alot of money, would recommend!