Got a quote from Bob Larson to replace a outside freeze-free spigot. They wanted $789. Called…read moreHart's and the nice plumber guy charged $458! $331 less! Wow! I like an honest plumber!

If it's an emergency after- hours, don't even bother... they have "bankers hours"!…read more Broken faucet flooding house 5pm in the evening, they couldn't (wouldn't) send anyone until the next day. Go elsewhere!

Sean was on time, clean, professional, personable and fair. Fixed our electric issue quick,…read morecompletely transparent informing us of everything he had done. Also did work for my brother in the past who recommended us to him.

THEY ARE IN THE 10 Best Electricians for Gig Harbor or near Gig Harbor…read more When going thru their gate keeping process of on line txt qualification you get their response of " Would love to Help You" BUT NEED TO KNOW if you are the owner, home address, when you purchased the property, and IF when the property was built.! Surprised they did not require BLOOD type. Somewhat frustrated by the waste of my time, I called directly and got a connection to a gal that sounded like she was on a 1941 sat phone informing me they did not service the area I was needing service in. Need to be REMOVED FROM YELP as servicing the Gig Harbor area so as not to waste the CONSUMERS/ Customers time.

Our service technician, Rob was dispatched quickly to help us when our heater kept blowing fuses…read more He inspected the indoor and outdoor components and discovered a shorted wire in the outside unit. It was bumped up against a copper wire and literally melting. He quickly repaired that, explaining as he went along. Discovered some other glitches and needed to come back a second time, in 2 days with an ordered part that he replaced. Now the heater is working correctly and that was well worth the money. I liked the office staff and their excellent communication skills. Highly recommend their service.

Shout out to Corbin and Nikki!! Nikki answered my call and…read morewas very considerate and professional. She was able to schedule a tech for me with a day of my call. Corbin came out and quickly diagnosed the issue with my outdoor unit. Corbin was able to repair it and fully explained the what, why, and how. He was so nice! I appreciate G&G for the quick turnaround and professional courtesy.

They installed a new exterior outlet for us. They had some one out in a couple of days and got the…read morejob done. Great pricing. Highly recommend them. Wonderful service.

Great work and customer service. It was a fair price for what I was requesting. I'd call them again…read morein the future.

Master Electric is a top notch electrical contractor in Thurston County. I've had nothing but…read moreexcellent experiences with them over the past several years.

Definitely avoid these guys (David Ouellette and Master Electric). I hired them to install a GFCI…read moreoutlet in our crawlspace. First issue we have: they installed the wrong kind of breaker, which was caught when the inspector from L&I looked at it. So they came back and replaced it, and we assumed all was well. We didn't test the outlet (we assumed it worked) or even need it until this year with the heavy rains, when we noticed our crawl space sump pump wasn't working. I went under the house and figured out it's the outlet not working. (L&I inspector didn't bother to test it either when they inspected the breaker.) I called David, and he says it's out of warranty (one year, never stated anywhere, but he's claims that's the industry standard). So we get another electrician to look at it, and it turns out THE CIRCUIT DOESN'T EVEN CONNECT TO THE OUTLET. From new electricians' invoice: "Circuit was tied into wrong 10/2 wire. 10/2 wire from panel did not go to Junction box." New electricians had to place a whole new wire between box and panel, because there wasn't one! David claims the outlet/circuit must have been tested when installed, but it appears that was simply untrue. Oh, and they overcharged us too. They charged for 3 hours of work, even though they were here for 1.5. David agreed to lower the charge to 2 hours, but he argued that it was industry standard to charge for the time it takes to get to the job. I'm sorry, but it doesn't take 1.5 hours to get from Tenino to Olympia, even if it makes any sense to charge for that time. David even complained that he "took a hit" by reducing the charge. I'd say we took a hit by trusting these guys. Oh, and the electricians we hired to fix their mess only charged for the time they were here, not the "industry standard" David described.

My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

Unprofessional Conduct, High-Pressure Sales, and Unauthorized Assessments…read more I contracted Black Hills in Tumwater exclusively to perform a standard annual maintenance check on our relatively new HVAC unit to satisfy a routine condition for the sale of our home. The resulting service was highly unprofessional and demonstrated a severe lack of business ethics. During the appointment, the technician subjected my wife to aggressive, high-pressure sales tactics in an attempt to push an unrequested air vent service in excess of $2,000. Most egregiously, the technician made unauthorized and completely unsolicited claims on our final paperwork. We did not hire Black Hills to assess, inspect, or service our air ducts in any capacity. Despite this, the technician documented on the final invoice, a document that must be presented to the buyers of our home, that the house cannot be sold without cleaning the air ducts. Using a routine maintenance invoice to make unauthorized, legally baseless assertions about a real estate transaction is unacceptable. Their business practices appear strictly focused on predatory upselling and fabricating issues rather than fulfilling the contracted scope of work. I strongly advise against utilizing their services.