We went in to look for leftover Christmas decorations. We ended up not finding any, but the guy…read morethat helped us out was so kind and tried to help us. He walked us around the very clean store to try and help and informed us that they didn't have any, but he also went above and beyond to look up other locations and called the stores to make sure. The parking lot was very busy and crowded so be careful when using it!

I ordered a large amount of materials and paid for delivery. When it was sent and delivered, one…read moreof the items was out of stock. They billed me for it in the total. Later they issued the credit, but I should never have been billed for something they didn't have. Yes I got a credit, but if for some reason I cannot pay it off by the time the 0% financing ends, I will be charged finance charges for an item that they could not even supply me with. This to me seems illegal and at the very least, unfair business practices. Their credit card is always quirky and I have had to spend too much time trying to straighten things out. In addition, most of the employees stand around talking and texting and very few actually help you when you ask for it.

WHY DO I ALWAYS GET THE BAD GUYS? simple bought it- doesnt work right -they say they will fix- no…read morecall back- no show AND never answer their phone! HOW CAN OTHERS say they are anything good? The lucky ones with a proper repair BUT wait if it brakes with in the 30 days...... stall till after 30 days than lets go to small claims ===HEY GUYS THERE AT YOUR SHOP ANSWER YOUR PHONE

My dryer belt wen broke. Evan was so helpful on the phone. I took sample he matched it perfectly…read more Only $25.00. Of course amazon cheaper but gotta wait two week with prime speedy shipping which cost 6.95 extra. So I rather support my local friend.

JD is very knowledgable and nice. VERY reasonable. I explained my washer problems and in no time JD…read morehad it diagosed and repaired. Other companies wanted to charge a dianostic fee. He just charged me for parts and labor. Highly recommend you give JD a call for your appliance repairs

Called - he gave a quote (Very High) ! When he didn't know…read morethe make or model - as the quote was for a top load washer when it was a front load washer - He kept say it was a lot of work, and very expensive When all it was - was a hose clip that came loose

Aaron is a rare gem in the space of appliance repair here in Hilo. He came to diagnose my fridge…read moreon a Sunday--he found the solution that I never thought would be possible. I had a "repair guy" come from a certain institution of a store--he looked at my fridge, barely did anything, and $250 later said it was fine. It wasn't. If you're looking for an honest person with integrity, look no further. I am letting everyone in my local network know how great Aaron is. Word of mouth in a small town like Hilo is golden--and Aaron deserves every reference I can give. Let this message be your sign. I''ve not posted on Yelp in years, but came here today to sing praises for the Appliance Medic!!

I recently had Aaron out to solve/repair an out of balance issue with my washing machine. He was…read moreprompt in returning my initial call and was able to schedule me soon. Aaron is personable and easy to work with. Prior to his visit he asked some questions that would enable him to have a basic supply of parts with him. When he arrived he got to work quickly to resolve my issue. I would recommend Aaron based upon my experience with him.

The Hooshing propane tank adaptor was stuck solid on the tank. Mr. Angelo Palermo was able to…read moreunscrewed it from the tank. He saved me from having to purchase a brand new 30 lb tank, regulator and hose. This was my first time there. It won't be my last. I am a Happy New Customer.

Worst scamming company on island of Hawaii. Paid them quite a lot of money to build propane…read moreconnection for colleman grills...did not work...went back to the company,was told we never build this cable...when l produced a bill, manager said, this is not our bill....MEVER EVER DO NO BUSINESS WITH THIS COMPANY....

Rented a couch set, took 4 weeks to get delivered and when it finally showed up the delivery person…read morewas extremely rude to my wife and said it wasn't possible to deliver it after we gave all the door dimensions to the salesman. They left and I called sales man and asked to either help us find another couch or get this one delivered. He said he would call me back but never did. So I showed up and talked to him. He said the dimensions should fit he went and measured the couch while I was there and said it should work but asked if there was another door they could use which I said they could. He scheduled it for another 4 weeks out. We had to reschedule and I left a message for him to call me to reschedule and he never did. Called again a week later and left another message and he never called back. We decided that was enough with dealing with these people. Completely incompetent. Do not bother.

I was In Dire need for a Television and Bedroom set and the guys at rent-a-center made it fast and…read moreefficient for me to get the items I needed. Thanks Craig for everything u helped me out big time in my bedroom shopping experience. Mahalo Nui Loa!!!!!

Solved the problem and repaired my washer in less than an hour. Very knowledgeable and friendly…read more Did not over-charge, very reasonable. Recommend him highly.

Eric is prompt and efficient. My ice maker was not working. I called several repairmen who all…read moresaid it would be too expensive to fix, etc Eric came by, diagnosed the problem. Told me the cost to replace and ordered the part, 3 days later my ice maker is working perfectly..at a very reasonable price. Thank you, Eric

got my new gas stove up and running and attached to gas safely. He was on time personable and…read moreprofessional would use his services again.

Responded right away. Accommodated my schedule and came on a Saturday. Fast, courteous, and…read moreefficient.

We own a real estate management company, an interior design company and we are real estate…read moreinvestors so we are constantly buying furniture and design elements. We have purchased many pieces of furniture, plants, art and decor from Paradise Plants over the years. Objectively speaking we have come to realize over time that our purchases from Paradise Plants were all superior in quality and often times the same price as the pieces we bought from other stores both on-island and the ones we had shipped to the island that were far inferior in look and build quality. We purchased some pretty beds from Home World. They look great, however they are very cheaply made and we have had to rebuild all of the internal parts to make them stronger as they all broke in the first year. This was a great expense. Home World sells particle board junk. We noticed the beds we purchased from Paradise Pants had solid aluminum supports instead of cheap particle board. They are all super sturdy and look amazing and were the same price as the Home World particle board junk. Paradise Plants sells quality, unique, indoor furniture at excellent prices. Bamboo and Teak down the road is also good, but mostly used stuff so a bit like shopping at a garage sale, but sometimes you get lucky. Paradise Plants has new, gorgeous pieces every time we go in all at a good price. They also have an excellent outdoor furniture brand called Lagoon that is perfect for the environment here on the island. So far, It's the only outdoor furniture that has survived at our salty oceanfront locations and our corrosive Volcano location. That brand of outdoor furniture is Puna proof! It has no steel to get rusty and is all strong durable plastics and/or non-corroding aluminum. Very happy with quality and price as none of these end up in a landfill after 1-2 years like every other brand we tried. From price, quality/longevity, beauty of pieces, to their excellent customer service and ability to deliver and setup all pieces and have a great customer experience, you won't find a better store that is locally owned and operated employing great local people.

You'd think with the name Paradise Plants that there would be a welcoming energy of Aloha....Just…read morethe opposite- an uptight owner with a negative attitude. I was told by a gentleman who was in charge of garden pots that I could buy some pots at a sale price bc there were just a few left, so I did and love them. Came back to buy the two that were left and the owner refused to honor his sales price, saying they were new and he shouldn't have done that. I left, remembering that it was not just a bad day for her but that previously she refused to let my service dog on he premises even though we had been there a few other times. Just such a buzzkill and not a place I recommend