Staff - very caring and helpful. I love the new fridge. It's awesome . Lots of appliances to choose…read morefrom. Will return.

It is nice to walk into Hilo Design Center and actually be able to load an appliance onto the bed…read moreof your truck on the same day. Hilo was in need of a place that has appliances in stock! Waiting a month or more for a major appliance causes hardships for families and Hilo Design Center has solved this problem. They identified high use appliances and they keep an ample supply on hand. I have noticed that they continue to upgrade their showroom, making the shopping experience even better. Appliance technicians Orek and Manny are simply the best. They are polite, friendly, informative, experienced and professional! They quickly assessed a problem I was having with my washing machine and solved my issue within 15 minutes. Plus, they checked for any gas leaks from my dryer hook-up, ensuring my safety. If you are looking for trustworthy people, I would recommend Orek and Manny! And I would have no problem recommending them to our loved ones and Kupuna! That says a lot about their integrity! Mahalo!

We went in to look for leftover Christmas decorations. We ended up not finding any, but the guy…read morethat helped us out was so kind and tried to help us. He walked us around the very clean store to try and help and informed us that they didn't have any, but he also went above and beyond to look up other locations and called the stores to make sure. The parking lot was very busy and crowded so be careful when using it!

I ordered a large amount of materials and paid for delivery. When it was sent and delivered, one…read moreof the items was out of stock. They billed me for it in the total. Later they issued the credit, but I should never have been billed for something they didn't have. Yes I got a credit, but if for some reason I cannot pay it off by the time the 0% financing ends, I will be charged finance charges for an item that they could not even supply me with. This to me seems illegal and at the very least, unfair business practices. Their credit card is always quirky and I have had to spend too much time trying to straighten things out. In addition, most of the employees stand around talking and texting and very few actually help you when you ask for it.

WHY DO I ALWAYS GET THE BAD GUYS? simple bought it- doesnt work right -they say they will fix- no…read morecall back- no show AND never answer their phone! HOW CAN OTHERS say they are anything good? The lucky ones with a proper repair BUT wait if it brakes with in the 30 days...... stall till after 30 days than lets go to small claims ===HEY GUYS THERE AT YOUR SHOP ANSWER YOUR PHONE

My dryer belt wen broke. Evan was so helpful on the phone. I took sample he matched it perfectly…read more Only $25.00. Of course amazon cheaper but gotta wait two week with prime speedy shipping which cost 6.95 extra. So I rather support my local friend.

JD is very knowledgable and nice. VERY reasonable. I explained my washer problems and in no time JD…read morehad it diagosed and repaired. Other companies wanted to charge a dianostic fee. He just charged me for parts and labor. Highly recommend you give JD a call for your appliance repairs

Called - he gave a quote (Very High) ! When he didn't know…read morethe make or model - as the quote was for a top load washer when it was a front load washer - He kept say it was a lot of work, and very expensive When all it was - was a hose clip that came loose

Aaron is a rare gem in the space of appliance repair here in Hilo. He came to diagnose my fridge…read moreon a Sunday--he found the solution that I never thought would be possible. I had a "repair guy" come from a certain institution of a store--he looked at my fridge, barely did anything, and $250 later said it was fine. It wasn't. If you're looking for an honest person with integrity, look no further. I am letting everyone in my local network know how great Aaron is. Word of mouth in a small town like Hilo is golden--and Aaron deserves every reference I can give. Let this message be your sign. I''ve not posted on Yelp in years, but came here today to sing praises for the Appliance Medic!!

I recently had Aaron out to solve/repair an out of balance issue with my washing machine. He was…read moreprompt in returning my initial call and was able to schedule me soon. Aaron is personable and easy to work with. Prior to his visit he asked some questions that would enable him to have a basic supply of parts with him. When he arrived he got to work quickly to resolve my issue. I would recommend Aaron based upon my experience with him.

The Hooshing propane tank adaptor was stuck solid on the tank. Mr. Angelo Palermo was able to…read moreunscrewed it from the tank. He saved me from having to purchase a brand new 30 lb tank, regulator and hose. This was my first time there. It won't be my last. I am a Happy New Customer.

Worst scamming company on island of Hawaii. Paid them quite a lot of money to build propane…read moreconnection for colleman grills...did not work...went back to the company,was told we never build this cable...when l produced a bill, manager said, this is not our bill....MEVER EVER DO NO BUSINESS WITH THIS COMPANY....

Solved the problem and repaired my washer in less than an hour. Very knowledgeable and friendly…read more Did not over-charge, very reasonable. Recommend him highly.

Eric is prompt and efficient. My ice maker was not working. I called several repairmen who all…read moresaid it would be too expensive to fix, etc Eric came by, diagnosed the problem. Told me the cost to replace and ordered the part, 3 days later my ice maker is working perfectly..at a very reasonable price. Thank you, Eric

got my new gas stove up and running and attached to gas safely. He was on time personable and…read moreprofessional would use his services again.

Responded right away. Accommodated my schedule and came on a Saturday. Fast, courteous, and…read moreefficient.

Carol does very good and reliable service and repair to cell phones and also computers. She has…read morefixed and repaired both.

Highly recommend, good communication, good quality of work and goes above and beyond to help the…read morecustomer make the right financial choices when it comes to repair vs. buying a replacement.