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    Hilo Benioff Medical Center

    5.0 (1 review)
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    8 months ago

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    Ask the Community - Hilo Benioff Medical Center

    Diagnostic Laboratory Services

    Diagnostic Laboratory Services

    5.0(4 reviews)
    2.4 mi

    Firstly, parking was not a problem at the Ponahawai branch. I walked into the lab, checked in, and…read morewas about to take a seat. Before I could sit, I was asked to go to the blood draw room. Staff was cordial and respectful towards an elderly man. The entire experience ran quickly and smooth as silk. Two thumbs up for this branch office.

    What are dull needles good for? Nothing. They're pointless!…read more I like to think I'm generally a pretty healthy person. If ever I get sick, it's usually not anything worse than the common cold. Recently, however, I did have reason to go in to get checked out and was ordered to get my blood tested. Enter Diagnostic Laboratory Services (DLS). Located very closely to Dr. Rodney Ono/Dr. Matthew Dykema's office, DLS is right around the corner in the exact same building. Requiring less than a minute of wandering around, looking for the right door (in my experience, at least). When you enter, the staff are very friendly and helpful. Instructing you on exactly what it is that you need to do, in a clear and concise manner. It may also have been coincidence, but when I went there was basically no wait between when I got there and handed in my papers, to when I was called back to have my blood drawn. Which is always a plus in my book. As you're taken into the back, the staff are again very friendly and personable. Doing all that they can to get your mind off of the fact that you're about about to have a large needle poked into your arm. To their credit, it did work to a degree! Having heard some horror stories about having blood drawn (technicians not being able to find a vein, leaving a big bruise, etc.), I think that this experience was quite good. Getting the blood drawn was quick and relatively painless, and the staff were nothing but nice the entire time. If ever you are given a choice of what lab to use for blood tests or something, I wouldn't hesitate to use DLS. Or, if you know that you do have to go there for tests, I wouldn't sweat it.

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    Hilo Benioff Medical Center - laboratorytesting - Updated May 2026

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