I always assumed that if a spa belonged to the WaySpa group (accepted gift cards from WaySpa) that they must be good...assuming that somehow WaySpa put their seal of approval on the spa or had actually checked out the spa themselves. Well, I must be totally wrong as I looked at a list of WaySpa spas and selected one from the WaySpa website, Hillside Spa. It looked very nice on the website so I booked a couples massage for my husband for his birthday. As soon as we entered the front door we wanted to turn and leave. It was very run-down, no one was at the reception desk and I could very clearly hear the ladies in the salon section talking and laughing very loudly. The floors were dirty and the parts with rugs looked like they hadn't been vacuumed in weeks. There was a small waiting room with 2 chairs for guests and 2 chairs for nails (high chairs draped with a piece of brown material to actually hide the chairs) and a curtain as a wall and we were offered tea (as promised in website) but they did not carry sugar or milk. We were promised robes and slippers upon arrival (per WaySpa website)...there were none offered and I didn't see a robe in site. We were then brought into a very small room with 2 massage beds in it. There were only sheets on the bed, nothing else to keep you warm. One bottom and one top sheet, with stains on them. The massage lasted 45 min instead of an hour and the girls didn't even touch our feet (sometimes best part of a massage). We will definitely never go back and now I know not to trust a spa just because it's affiliated with WaySpa. read more