Very helpful staff, I wish they had more selection but sadly California has a vape famine at the…read moremoment. Still 5 stars. Pricing very competitive.

Been a customer for 12 years, and I still feel like a VIP. Manny & Chad are the absolute sweetest…read moreand incredibly knowledgeable. Definitely want to go here if you want transparency & the best customer service! Thank you Chad for the many years of amazing service, and Manny for putting up with me & my million questions

It was my first time venturing into this smoke shop. The streamlined aesthetic of the interior…read moreimmediately drew me on. Upon walking in i quickly noticed the backlit shelving that featured an extensive collection of gorgeous high quality water pipes from such renowned brands as Roor among others. It was busy but Hector kept his cool making sure to greet every person that walked in. When it was my turn he thanked me for waiting, and asked what i was looking for. He had knowledge of all the products and made excellent suggestions. He definitely went above and beyond compared to service i receive at most smoke shops. Someone give that man a raise!

I used to work here and they paid me minimum wage and i was shamed for not having my nails done…read more doesn't seem like something that would have happened to a man. and then when i came in with my nails done, they weren't done good enough.

I have been to the US Smoke shop many times. I came across it by going into the Arco gas station on…read morethe same side of the street. They didn't have what I wanted there, but they told me to go to the smoke shop. I guess they own both. All of the staff members are super friendly. They helped me with everything that I needed. They even ordered more product for me. They also have a couple other stores in Torrance. So if they don't have it there, they will call the other stores for you. Which is amazing! So they have sent me to other locations. They also let me when my order has come in by text messaging me. Above and beyond! Lots of products.

Worst smoke shop customer service I've ever seen. Guy lets the clearly underage kid infront of me…read morego look at all the vape flavors he had available in the back. When me (of age) asks him to see he looks at me like I'm stupid. Stay away from that idiot pretty sure he owns it too.

Super chill spot…read more The selection is abundant. Every time I come in, Mel, my concierge, would provide with me an eclectic selection to choose from. She's super knowledgeable and is great at advising clients in the right direction. Every visit is a spot on experience. I'm definitely a returning customer.

Not to be trusted. I bought a vape battery, went to my car to use it, it did NOT work, went back in…read morethe store in 2min. I wanted to exchange it for another or use the value towards another battery. They would NOT do it. It was defective but they said no returns or exchanges. In no world does that seem reasonable.

This smoke shop has everything you need and is open pretty late. Lots of fun clipper lighters too…read moreif you're into that sort of thing lol. No matter what you need, this place will most likely have it.

Good shop, has everything, going through all the low reviews looks like people who don't understand…read morehow stores operate/expect them to stay open late for them. I've never had an issue here, been coming over 2 years multiple times a week. If there ever has been a problem with an item, or I needed to exchange for something right after a purchase they are accommodating.

Don't buy vapes here he try to con u man in a beard I came here a couple days ago buy a 35k foger…read morefor 30 bucks that's was cool I came tonight same guy he told me since I was looking at another foger 30k and I was looking at the 35k as well I pick the 35k and he try selling it to me for 35 dollars and he try to upsell me telling me to buy two and 5 dollar off I told and show him my 35k and u sold it for me 30 the other day bad business no thank u hope u really do lose customers put a price tag on it so u can't pick and choose ur price

This is my new favorite smoke shop! The shop is clean, has…read moremany options, and great service customer service. Highly recommend

Customer service was great. Went in because my automizer wasn't reading on my mod. Looked like the…read morepin was messed up on my tank and wouldn't connect. Didn't get his name, but the black gentleman with the glasses helped me out and explained everything. I'm fairly new to vaping and honestly only vape occasionally. All In all his customer service was outstanding and he was extremely welcoming. He didn't talk to me like I was a "newbie" and made me feel comfortable asking questions that I should already know but didn't. Definitely will come back for all my vape needs.

Highly recommended. Had an issue with a disposable that I…read morebought a day before the New Years. I was given an exchange after a brief explanation. Price seems to be fair and definitely a good place for your vaping needs.

Very good service and products. Every time I go there I'm always welcomed and greeted. This is my…read morego to smoke shop

Outrageous prices think they want you to help pay for the rent at the store. I roll my own tobacco…read moreand normally places charge $16.00 a pouch they wanted $28

Customer service here is terrible. I've given this place a few chances even after finding a small…read moredead roach on the rim of my can during a previous visit. Today was the last straw. I asked what Zyn flavors they had, and the employee responded with an attitude: "What you see is what you get, buddy." When I mentioned a flavor, he replied, "Does that brand even have those?" and after I corrected myself, he said, "Yeah, different brand," in a sarcastic tone. There's a big difference between being straightforward and being rude. I won't be coming back and I'll be taking my business elsewhere, buddy.

TJ THANK YOU! Honestly I did not know what to expect. I don't smoke but it was my friends bday. TJ…read moreexplained all the options and gave recommendations. Well it turns out my friend also goes there . I got the perfect gift thank you TJ you are the best.

To echo another reviewer, their selection is as excellent as it is extensive...but it's the…read morecustomer service that stands out the most--it's bar none. I forgot to ask the gentleman's name (will do so next time so I can add it to this review), but he could not have been any friendlier or more helpful. Prices were more than fair, to boot. Definitely my go-to spot from here on out...10/10 recommend!

Shop sold me a glass piece that has 2 cracks 1 inch each useless…read more What are my options?