I have been to the US Smoke shop many times. I came across it by going into the Arco gas station on…read morethe same side of the street. They didn't have what I wanted there, but they told me to go to the smoke shop. I guess they own both. All of the staff members are super friendly. They helped me with everything that I needed. They even ordered more product for me. They also have a couple other stores in Torrance. So if they don't have it there, they will call the other stores for you. Which is amazing! So they have sent me to other locations. They also let me when my order has come in by text messaging me. Above and beyond! Lots of products.

Worst smoke shop customer service I've ever seen. Guy lets the clearly underage kid infront of me…read morego look at all the vape flavors he had available in the back. When me (of age) asks him to see he looks at me like I'm stupid. Stay away from that idiot pretty sure he owns it too.

Don't buy vapes here he try to con u man in a beard I came here a couple days ago buy a 35k foger…read morefor 30 bucks that's was cool I came tonight same guy he told me since I was looking at another foger 30k and I was looking at the 35k as well I pick the 35k and he try selling it to me for 35 dollars and he try to upsell me telling me to buy two and 5 dollar off I told and show him my 35k and u sold it for me 30 the other day bad business no thank u hope u really do lose customers put a price tag on it so u can't pick and choose ur price

This is my new favorite smoke shop! The shop is clean, has…read moremany options, and great service customer service. Highly recommend

Great service and cheap prices. Can't it on this place. Would come back for more and support this…read morebusiness. Shop local

Would only recommend if it's late and nothing else is open. The upcharge is insane here. Only makes…read moresense if it's late at night and you absolutely can't wait till tomorrow lol. Also inconsistent pricing depending on who you have.

The employee working here, Saturday 10/11 changes the prices on the products. I've been coming here…read morefor two years now and he tried charging me $39 on a product I've been paying only $30 I have receipts. The owner is very kind

Been coming to this place for past few years to purchase Flum. I am fine with this place charging…read more$30+ each which you can buy online for under $20 because that is the point of a physical shop. But the problem is they don't refund/replace anything after a week of purchase date. Doesn't matter if it is your fault or not. So if you buy multiple vapes and your last vapes aren't working properly, you basically wasted $30 per vape for nothing because one week is probably already passed by the time you open your last packs. I don't know what they meant when they said 'we can't verify it after a week', I even showed them my bank transactions that I've been coming here past few years and the last purchase was exactly two weeks ago. They still refused to refund/replace the non working vape. Retailing is not just making profit by marking up the prices. It is also being responsible for the products you are selling. Why would anyone go into a physical shop to buy anything that are more than 30~% marked up if you refuse to take any responsibilities? Don't tell me one week is enough of refund/replacement window because a lot of vapers buy multiple packs at a time. You are just pretending to be responsible. Avoid this place or just buy one pack at a time so if it is not working, you can get a replacement right away. I am not giving this place my businesses anymore. *This review is nothing towards the worker that was working when I came in. I understand that the worker had to do what he had to do and I had no problem with the worker. *Update - the owner reached out and was trying his best to resolve the issue which I really appreciate. I am more than happy to give this place my business again.

Outrageous prices think they want you to help pay for the rent at the store. I roll my own tobacco…read moreand normally places charge $16.00 a pouch they wanted $28

The lady at the smoke shop is super nice and efficient. She always helps me out and is super…read morefriendly. Good prices

amazing customer service, great selection of all kinds of disposable vape…read morethey always run special. I recommend it to anyone

Whoever the new guy is, he needs proper training, I have been going here for years with no issues,…read morehave gotten to know the owner and the staff personally and this new guy who I have never seen before, won't even hear me out about my issue, is rude, and incompetent. Please train him properly or consider hiring someone new because this guy doesn't understand customer service.

Overpriced. Screens that go for 50 cents or $1 on the higher end elsewhere, he sells for $3. Mind…read moreyou, there are maybe 5 screens per bag. The greed led me to check Amazon, and well heads up y'all, you can get 100 screens off amazon for $4!

Great service at 1am. Would definitely come back when I need something, great selection in there.read more

I have bad experience here once With the Asian guy. He was absolutely freaking rude and he tried to…read morebully me and my friend at the same time. And it was because there was a female they're talking to him at the register. So he tried to act cool and be tough guy to a couple dudes that were just chuckling and giggling in the aisle. Anyways, I was there the other day with my girl because we were desperate and you were nearby, and we met Bryan. What an absolute gentleman. Great customer service. We spoke to him and we had a little small talk with him and we got a peek into his character. He didn't realize what he was saying. But he was saying something that showed that he was a great and trustworthy man. I stopped him and I said hey man, we need more people like you. I highly respect you and thank you for that. Without getting into details, Bryan showed us that he was a great human being and we are happy that he is at your location and we will continue to visit you. I forgot that you guys had a great selection. You guys have a very nice store. And the prices were affordable.

They stopped carrying my favorite vape. Lost Mary MO20000…read more They had the best prices around. It was worth it to drive extra distance. But I don't go there anymore.

Walked in and immediately felt like I was bothering the guy just by existing. The employee was…read morerude, dismissive, and had that greasy, couldn't-care-less vibe that makes you want to leave within 30 seconds. Zero customer service, zero effort, just straight attitude. If you hate your job that much, maybe don't take it out on customers. Plenty of better smoke shops nearby -- this one's an easy skip.

Terrible and rude guy. Gouging prices on all his product…read more Go somewhere else might as well save 40 bucks on a grinder.

A hidden Jem so to speak. Have been a patron for several years now. Have met the owner and have…read moregood experiences with all the staff. Features a walk in Humidor with premium cigars at good prices. This place has basically every premium liquor wine and champagne you could name. My go to when in the area for ai enjoy a flavorful full bodied maduro sometimes. Classy and well kept place inside and out.

The Best Cigars. Great selection and by far the best prices. Cigars are always fresh never dried…read moreout. Highly recommend this place!