Very helpful staff, I wish they had more selection but sadly California has a vape famine at the…read moremoment. Still 5 stars. Pricing very competitive.

Been a customer for 12 years, and I still feel like a VIP. Manny & Chad are the absolute sweetest…read moreand incredibly knowledgeable. Definitely want to go here if you want transparency & the best customer service! Thank you Chad for the many years of amazing service, and Manny for putting up with me & my million questions

This smoke shop has everything you need and is open pretty late. Lots of fun clipper lighters too…read moreif you're into that sort of thing lol. No matter what you need, this place will most likely have it.

Good shop, has everything, going through all the low reviews looks like people who don't understand…read morehow stores operate/expect them to stay open late for them. I've never had an issue here, been coming over 2 years multiple times a week. If there ever has been a problem with an item, or I needed to exchange for something right after a purchase they are accommodating.

Customer service was great. Went in because my automizer wasn't reading on my mod. Looked like the…read morepin was messed up on my tank and wouldn't connect. Didn't get his name, but the black gentleman with the glasses helped me out and explained everything. I'm fairly new to vaping and honestly only vape occasionally. All In all his customer service was outstanding and he was extremely welcoming. He didn't talk to me like I was a "newbie" and made me feel comfortable asking questions that I should already know but didn't. Definitely will come back for all my vape needs.

Highly recommended. Had an issue with a disposable that I…read morebought a day before the New Years. I was given an exchange after a brief explanation. Price seems to be fair and definitely a good place for your vaping needs.

7/22/2025. The lady…read moreis hella rude. She overcharges me every single time and acts like she can fool me. I'll show her who the real fool is when the LAPD comes and raids this place. I will report it to LA County Police. Selling vape products when it's banned? Yeah, we'll see how that goes lol.

I'm in here often. Anything I need, for whatever I need it for, they have. Really good selection…read more Staff is great very helpful and nice. I was short $2 and the woman behind the counter let me slide since I'm in there quite a bit. That's good customer service. It's the little things like that that make a business stand out. Will be back.

Best smoke shop ever and they are dog friendly! Ms Sevem is knowledgeable and knew exactly what I…read moreneeded. I had been searching months for the right device and I couldn't find one, wasted so much time and gas driving around looking and looking. Once I arrived at Hygeia, spoke with Ms Sevem she had the perfect device. I love it! Thank you for everything!

I walked in after a workout in the area. I passed by the little strip where the shop is is located…read moreat least three times a week but never explored it. I wish I had sooner!!! Not only does Hygeia smoke shop offer a plethora of quality products, the customer service that I received was excellent. Sam was so knowledgeable and patient and helpful. I appreciated all the time she spent helping me and explaining certain products. I definitely see myself becoming a repeat customer. I cannot wait to try additional medicinal products. FYI, the product I purchased is authentic.

It was my first time venturing into this smoke shop. The streamlined aesthetic of the interior…read moreimmediately drew me on. Upon walking in i quickly noticed the backlit shelving that featured an extensive collection of gorgeous high quality water pipes from such renowned brands as Roor among others. It was busy but Hector kept his cool making sure to greet every person that walked in. When it was my turn he thanked me for waiting, and asked what i was looking for. He had knowledge of all the products and made excellent suggestions. He definitely went above and beyond compared to service i receive at most smoke shops. Someone give that man a raise!

I used to work here and they paid me minimum wage and i was shamed for not having my nails done…read more doesn't seem like something that would have happened to a man. and then when i came in with my nails done, they weren't done good enough.

I have been to the US Smoke shop many times. I came across it by going into the Arco gas station on…read morethe same side of the street. They didn't have what I wanted there, but they told me to go to the smoke shop. I guess they own both. All of the staff members are super friendly. They helped me with everything that I needed. They even ordered more product for me. They also have a couple other stores in Torrance. So if they don't have it there, they will call the other stores for you. Which is amazing! So they have sent me to other locations. They also let me when my order has come in by text messaging me. Above and beyond! Lots of products.

Worst smoke shop customer service I've ever seen. Guy lets the clearly underage kid infront of me…read morego look at all the vape flavors he had available in the back. When me (of age) asks him to see he looks at me like I'm stupid. Stay away from that idiot pretty sure he owns it too.

Great selection and prices! I always get the Miami Mint geek bar pulse, the one & only vape I buy…read more The service is always welcoming. My favorite local smoke shop.

Love this smoke shop ! They have all types of vapes and all the flavors of tobacco wraps you could…read morewant! They guy who works there is always in good spirits, when I'm in the area I try to support his shop. if you haven't stopped by yet check it out !

amazing customer service, always answering questions and very friendly and amazing pricesread more

I have been purchasing vapes for years from this shop and from Manuel. He is very nice and helpful…read morewith my indecisiveness. This shop as all the flavors I love and Manuel is helpful. I never got a bad puff from this shop. I feel guilty going to another smoke shop and my wallet is emptier from not being loyal. The products in the shop are always orderly and neatly organized. Highly recommend this friendly neighborhood smoke shop.

Not to be trusted. I bought a vape battery, went to my car to use it, it did NOT work, went back in…read morethe store in 2min. I wanted to exchange it for another or use the value towards another battery. They would NOT do it. It was defective but they said no returns or exchanges. In no world does that seem reasonable.

They stopped carrying my favorite vape. Lost Mary MO20000…read more They had the best prices around. It was worth it to drive extra distance. But I don't go there anymore.