Online service is a plus. When it comes to product..OOH BOY! this place has LOTS of flavors to chose from. I have been purchasing my vapes with this location for a few months now and I definitely am pleased. Yea sure, your gonna pay for shipping, but who cares when you have so much to chose from. They have a rewards system when you buy, and whether its a few bucks here and there, I use them. Thanks Team, have a blessed and safe holiday! read more

Been a customer for 12 years, and I still feel like a VIP. Manny & Chad are the absolute sweetest and incredibly knowledgeable. Definitely want to go here if you want transparency & the best customer service! Thank you Chad for the many years of amazing service, and Manny for putting up with me & my million questions read more

I'd like to extend my appreciation to VaporDNA for their excellent deals. Staff is always super Friendly also! I recently purchased a high-quality beaker bong with a stunning rainbow finish for just $35--an incredible value! This is the most affordable glass piece I've ever purchased, and I'm highly impressed. Thank you, VaporDNA--I'll definitely be returning! read more

VPDNA - $35 !! - Vape Shops Near Me - Torrance, California

Service is excellent! The staff are always available and willing to talk about new products. Online orders are filled within an hour or two for pickup. I'm pretty partial to the Foger refills right now because they are based in the US and abundant, but they have a broad selection of other vape products. Prices are reasonable, compared to other vape shops in the south bay. Remember to sign up and use your rewards when purchasing! read more

Store is amazing they have a huge selection they pretty much have everything you might need they also provide great customer service & great prices thank you vpdna read more

Best vape shops in Orange County and LA County. Great group of guys that work there great prices and a wide selection of vape products

Worst customer service ever! I placed an order a month ago that never arrived. I have tried, countless times, to work with customer service to find a resolution; being disregarded every time. They are telling me to contact the post office, which I've done and been redirected back to the seller. Do not order from VaporDNA. Save your time and money and choose another company. read more

Been here few times, they have lots of choices when it comes to vape mod with better price than other vape store. Friendly and very helpful worker, bought voopoo drag e60 here for $35 compare to other store price of $55 (cloudscape). Thank u guys read more

Shoutout to Christine (sorry if I spelled your name wrong) for helping out on setting up this unit! The transaction was painless & hassle free. Purchased the unit, juice & extra pods online Sunday midnight and it was available for pickup right away on Monday. Highly recommend VaporDNA for your vape needs. read more

VPDNA - Vaporesso Unit - Vape Shops Near Me - Torrance, California

Came into the shop earlier today to stock up on supplies as if there was a vape doomsday event coming soon. Thanks Vincent for helping me and not judge me like I'm crazy lol. Overall, the shop is really nice and secure (cameras and what not). The people working there are easygoing, helpful and pretty knowledgeable on their products. Price is great and they have a wide selection of products. Looking forward to going back once my supplies runs low. read more

Manny was an amazing sales associate/store owner (if I'm not mistaken).I had an amazing experience with him. I was looking for a new vape and he convinced me to go with the Vandy Vape AIO. I so far love his recommendation and his service was excellent. He has great knowledge of all vapes in his store and there hardware selection is the best I've seen in the South Bay. Thanks again Manny! read more

I like the shop and prices are better than the other vape shops around the area. I will come back

Hands down the best shop that I have ever been to in LA, every time I come in the staff is incredibly professional and polite. Any time I have ever had a question or concern with my vape the staff here is able to help me out and get me back up and running again. The shop has a really laid back vibe that makes it extremely comfortable to be in. HUGE SHOUTOUT to everyone who ive met over there, most of them even know me by name, thank you Jeremy! OH and dont even get me started on their pricing. They always surprise me with their prices cause I do alot of research online before buying something so I have a good idea of pricing. Most of the time they are very close if not beat the online pricing. No local shop even comes close and I have been to alot of them, and they even guarantee the lowest pricing and will price match and beat any other local place. They always have the newest and hottest products and juices in stock. And as for juices I literally dont know where to begin I have never seen so much juice, and so much variety in one place whoever does their ordering is doing a superb job! To sum it all up if you have never been here and are considering getting into vaping or are an experienced vaper, definitely do yourself a favor and check out Vapor DNA, you will not be disappointed!!! read more

I have met very helpful people there, such as Vincent and Christine! They're amazing. I'm updating my old review as it's been a year, but this is the best vape shop I've ever been to. They really cater to their customers, and listen to what you need and make proper suggestions! Thanks! read more

Double check when you purchase in store, I usually go in before work & today i went into restock on coils and juice the pack I received had what seems to be a used coil, only saying used because there was juice inside with the coil, maybe keeping their opened packs and their new packs separate would be better so this doesn't happen to customers. I also tried calling but phone like isn't working and voicemail isn't set up either. EDIT: Was contacted by the manager & worked with mme to resolve the issue, still my favorite shop & I'm glad they care about their customers so much ! read more

VPDNA - Used coil - Vape Shops Near Me - Torrance, California

Came on a Monday night and got here at 702pm. Guy says "sorry we're closed, we close at 7pm." Returned on a Tuesday night and got to the store at 638pm. Store is closed. I don't get it. Gonna get my supplies elsewhere. read more

VPDNA - Closed before actual closing time. - Vape Shops Near Me - Torrance, California

They don't keep to their business hours. I came about 2 weeks ago and they were closed early. Next day oh the new business hours are 11-7. Come today it is 11:35 and no one is here. Few customers became by and left due to the closure. No signs saying they're closed. Employees don't care I guess. read more

I always order online from VaporDNA. So my review is just on that. I was just recently told they are only a few miles away from me. O my now I need to go see. Anyway all this time ordering online due to the best prices, great selection and fair enough shipping. I usually roll the dice on juice and get closeout deals or specials. I hope now that I know I can just run on over I will be just as pleased with the store. I do recommend a mystery boxes, totally worth it! read more

VPDNA - Vape Shops Near Me - Torrance, California

I used to love these guys. I purchased my first vape kit from them a few years back, and when I went to the store in Torrance they were extremely helpful. In turn I was a loyal customer and would always go to their store, even though it's 30 minutes away from my home. I went to the store last night and they do not allow you to go into the store (Covid) but you have to speak to them through the door. I told them my tank and asked for replacement coils and when I got home discovered they gave me ones that aren't compatible. I tried to check their website to find the right coils but could not find (website is a mess). After this, I sent an email explaining which tank I had, the situation, and which coils were compatible. Their response was that due to an FDA regulation they were no longer able to "troubleshoot, offer advice, make suggestions or give you our opinion on items". That seems far-fetched, and if you can't even tell me which coils are compatible, then why did you give me coils the previous evening (which were the wrong ones even). Well VaporDNA, sad to say goodbye, but you're history. read more

Update: came to the store after Asia messaged me through Yelp to resolve this issue. Spoke with Jeremy and got everything resolved. Would be 5 stars but 4 stars for the hassle of going back and forth from trying to get it resolved from the beginning. Original before being messaged: Customer service has really gone down the drain. I purchased some replacement pods in store yesterday a d the cashier a young white female failed to give me my receipt. After I tried to return the item for my money back since they sold me the wrong item they said without a receipt I can't do anything about it. So basically blaming the customer. I will not do business here again and I will be filing a claim with the BBB about this whole incident. read more

I have no idea how good their retail location is but their online sales just suck. They shipped my stuff to the wrong state. Things happen. But, the tracking showed the item had not moved in 10 days so I asked them to recall the package or make some sort of inquiry with USPS. They refused and kept saying they'd refund my payment when it came back to them. They simply would not take any action to resolve the issue. There are a LOT of companies that sell vape products. You would not have to try that hard to find a better one. read more

I used to frequent their express store in Torrance years ago. I recently visited this store when the owner told me the store is open for walk in and not curbside pickup like when covid was at its peak. Store hasn't changed to pre covid which means the selection is still awesome and the staff can answer all your questions. Picked up some 12mg juices and some nicotine I can add to 6mg juices I have. Will be back when I'm in the neighborhood :) read more

Banged out a high stress research paper using a little throw away... Paper is great, vape is great... Lasted 3/4 a day... They always suggest good stuff here... read more

Updating this review because been here a couple more times and customer service/selection has been great.

Shop owner was a condensing asshole. Can't even ask the for recommendation without him giving a attitude not good for business. Been heRe multiple times and never had an issue with the other employees. They have a few selection on what they have for nic salts. Had to drop to 30mg cause they didn't have the juice I wanted in 50. Told him "just give me 30mg, I have to cut down anyways" and he responded with a snarky voice "that's what all you kids say and then go back up" ... OK BOOMER. I'm 27 btw. Probably gonna be my last time coming to this place. If you need a better place to go. Just go to VapeGuys or CloudScape. This place is just not worth it anymore. read more

They have everything you need, they tend to have everything in stock. Vince can point you to the right direction on what your looking for. Great placez great staff! read more

Stopped in for the first time today. Chill shop, cool guys, had the replacement coils I needed for my protank and in a higher resistance (2.5) that other shops didn't have as most only had 2.2 and 1.8. Score! Also had the battery I was looking for for my mech mod! Great juice selection. Wouldn't hesitate to go back! read more

The best. Super friendly and knowledgeable staff, VERY reasonable pricing and your business is truly appreciated. This place will hook you up properly and I'm never going anywhere else. read more

So I just left this spot......and mannnnn I must say I have my favorite shops around LA and this is now one of them. The hospitality, honesty, and just overall knowledge of *Chris who helped me was on point! There was no pressure just the sharing of knowledge which got me to make my purchase. The juice selection is a select choice of the popular juices out. The hardware they carry had a nice variety. Overall I will be returning here many times lol. Thanks guys! read more

Please properly train employees aka Justine to greet customers properly, lost my business completely and I won't return. Considering I come in once a month to spend around $200 each time. I won't come back because of Justine. read more

I'm new to the area and needed to find a vape shop. Came in to try to find some 0mg vape juices as well as some coils. One of the employees named Nate was super helpful in helping me choose some vape juices and he was very knowledgeable! I think this is going to be my new vape shop read more

VPDNA - Vape Juice White Gummy - Vape Shops Near Me - Torrance, California

*The company contacted me and resolved my issues. My review has been updated to reflect my appreciation.* This is a review for online services. I've had several orders through this company before, around 5 or so. Everything was fine with those. But my recent experiences have been pretty awful customer service, bad enough that I'll never order through them again after my issues are figured out. I made an order last month for juice and coils, got the order fine. A couple of weeks later I opened the box of coils and realized it didn't fit. I opened the second box, same issue. Then I realized they had sent me the wrong coils, but in a box that is identical to the ones I usually order. I write customer service about it, figuring they'll refund me since this is obviously their fault. Nope! The first response I get is someone who says "Usually we don't refund coils, did you open the box?" Of course I did, I assumed I had been sent the right item! So I had to write back again and ask them to refund me and wait for a response. I finally get a response that says they'll give me store credit for the coils but I need to approve the offer before they'll do it. So I have to write them again to say that's fine. 3 emails at this point, over a week because it takes them 24-48 hours to respond to email. Their last email to me says I'll receive a gift card code in an email in 24-48 hours. In the mean time, I'm forced to make another order (without a discount or credit) because I don't have any coils! I made the order at 8 am on Friday morning. I paid $12 or so for expedited 2 day shipping, because we need coils and none are being sold near us. It is now Tuesday morning (8 am) and my order hasn't been shipped yet. The order I only had to make because VaporDNA got my first order wrong. I sent an email yesterday morning asking when it would be shipped. At this point (over 1.5 weeks since my first email), I still don't have coils, my order hasn't shipped, and I still haven't even received my store credit for being sent the wrong coils. Customer service doesn't seem to care and have been condescending instead of helpful (the 3 times I've gotten anyone to write me back). I just want my order and my credit so I can be done with this company. There's a reason they've shut off reviews on their social media. I'm giving 2 stars because I had orders before this that were fine and I try to be fair. Maybe they're great if you're able to go in store, but I do not recommend ordering online. At all. Including screenshots of emails and order status. read more

VPDNA - My second order, which still hasn't been shipped out 4 days later. - Vape Shops Near Me - Torrance, California

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Disappointed. Waited for over 15 minutes and finally gave up. No one showed up to open. There were at least 5 other people waiting also. Just sucks when you are looking forward to buying a new vape and juices and shit and they don't even give you the chance! Y'all missed out. If i had a whole day to waste I would have waited but this is LA there are other vape shops. Off to the next one read more

This is a review of online. So I am giving 2 stars because, I bought a mod it stopped working within hours of receiving it. Tried finding a phone number to call for customer support......they have no number. I contacted them through Facebook and got a number that when called it says " We are not accepting call at this time." I had to do everything through email, which email took 24-72 hours per reply. When they replied to my emails I was made to feel like I had done something wrong. They have sent a replacement which is already better than the last. But not having a phone number for any customer service is crazy. Customer service of the online store is non existent. read more

ALL I WANT IS MY MONEY BACK FROM THE BROKEN ECIG YOU SOLD ME!!!!! I absolutely hate the people that work at the Torrance store and I will never go back!! They sold me a disposable vape which continued to fire after I would stop hitting it. I had the same problem with this brand months ago before the ban when they still sold devices in the shop, and they exchanged the device for another device. I picked up my order and tried it out in the car, & when I had this device malfunctione on me i immediately went back inside & explained that to them and the incompetent guy behind the counter said we don't sell anything here, and then he just sat there repeating himself NOT listening to a word I was saying. I KNOW THAT I EXPLAINED I HAD THIS SAME PROBLEM MONTHS BEOFRE WHEN I BOUGHT THE DEVICE WHEN YOU STILL SOLD DEVICES IN STORE!!! He refused to listen to what I was saying and repeated himself saying nothing is sold in store. That is when I said I just want my money back then. That's when they told me that they couldn't do anything about it that's when I got frustrated and said that I do not want to buy a product which is faulty, they told me I can leave and then they threaten to call the cops!! I BUY A BAD PRODUCT AND PICK IT UP AT YOUR SHOP, AND BECAUSE I AM NOT HAPPY WITH MY MALFUNCTIONING PRODUCT YOUR GONNA CALL THR COPS!!! because I said I'm not leaving after buying a product from them that's not working until I get my money back. That's when they ignorantly said they don't sell anything here, yet again!!! I do not think that I have ever had this bad of an experience from a representative with the company ever before this. I will never ever shop here and I don't suggest anybody shopping here. These people are blatantly rude they're ignorant, and they're disrespectful, they don't listen to what you are saying and they are all around horrible and uneducated people. read more

My review is based on my online order. I noticed there's lots of negative reviews when ordering online. I'm happy to say, I DID NOT experience that. I placed my order on a late Thursday and received it on Monday. I also, received an email confirming my tracking status and order... I think that's pretty damn good! The product I ordered was the Nord2, refills, coils and juice. Everything came well package. I would definitely order online again! read more

Since this company no longer can ship with USPS, their shipping has turned into a disaster. I ordered products from them and went more than 30 days without them arriving to my house... and I only live an hour and a half away from them. Completely unacceptable. There are many private shipping companies available for these companies to use and they chose wrong. The shipping company is definitely partly at fault, but vapor DNA needs to change their choice of shipping companies. read more

Vince is the best! He recommended this new flavor (Sakura grape) and I love it. Really knowledgeable about his stuff 10/10 would come again!

Vapor DNA was recommended to me and smoking cigarettes for two thirds of my life and being new to vaping I was not entirely sure of what to start off with. Sure I did some research online and seeing things like Cartomizers, Clearomizers, Tanks and Sub Ohm Tanks to Rebuildables at varying prices ranges from low to high. Researching online is great however in store viewing is by far a better experience. At Vapor DNA Ryan, Kai and I apologize I did forget a couple of other employees names that will change though. They all made the experience great and a feeling of being welcome and not just another potential sale. I did ask quite a few questions at least I felt I did and I am sure some stupid and showing how green I am to vaping. What I originally had planned on purchasing was the Smok 350 kit. As I read reviews best place to start. Speaking with Kai about the Smok 350 he spoke of the issues withnthe battery door. Something I managed to miss when looking online and was shown the Smok Gx2/4 kit. After a few YouTube videos and other reviews prior to that it being recommended by Kai. It's the mod I chose to go with and a Limitles Mod Co Reactor Sub Ohm Tank. The battery life with the Gx2/4 and longevity of the new tanks coils is something I was seeking rather than having to be consistently charging or buying new coils. With the mod I was set up with HOHM H LIFE ONE+ 18650 3.7V Li-CoMaNi. 3077mAH, 36.3A 11.38Whr ( Four Batteries) and the Efest LUV V4 LCD Universal Charger. Now E-juice and the many flavors and what to get after only reading reviews of what flavors I may enjoy and more specifically an all day vape. Ryan, Kai and the other person's name I have forgotten again I do apologize. They were more than helpful when helping me find something I would enjoy. Tested a few flavors and a couple if not all that I tested I will be back to purchase. Narrowed it down to Reds Apple Juice and Reds Apple Juice Ice. The latter of the two mentioned I will say I am not a menthol fan however I enjoy it thoroughly. Charged the batteries at the store after purchase and while I waited I was able to use a couple of in store batteries to start vaping and just hang out at the shop trying different flavors. I would highly recommend Vapor DNA to anyone who is new to vaping or seeking another store the customer services excellent and employees knowledgeable, the overall experience was excellent. read more

VPDNA - Gx2/4 - Vape Shops Near Me - Torrance, California

The staff is knowledgeable and friendly. I've dealt with Vince, Kristen, Neal and Chad. Been going there for a few years. And prices are very reasonable. It's my go to store! read more