I just had Freedom Pool Service do a repair for me. As always, they are a pleasure to work with…read more Their staff is knowledgeable and takes the time to make sure you understand what needs to be done, what was done, how to maintain your system, etc. This time I had Alan and Jose come out to do the repair. I've also had Alex come out and he is fantastic as well. I needed to have a pump replaced and a part in my heater done. Not only did they diagnose it, but the guys also caught some problems and fix them proactively without an extra charge. They're scheduling system and payment system are automated and very efficient and easy to navigate. Appointments are made promptly and you were able to confirm from your phone. I highly recommend them. I've been using them for many many years and if I could give them a higher rating I would.

I had a very strange problem with my pool and spa. About a week ago we set the spa to heat up. it…read moredid heat up, but it also drained. we did this two more times in the last few days, and every time it did the same thing. today was the appointment with freedom pool services. Alen who has done a service here before was the tech. I explained the problem as we got to the pool shed and he solved it in five minutes. i was fearing that my Compool controller would have to be replaced, but in fact, the whole problem was that a switch on one of the valves was in the wrong position. i have no idea how it got switched. Since I'm the only one who has been there. But I am just glad that it was a quick and easy solution

Jesus from JV Pool Solutions did a great job of diagnosing and fixing the leak in my hottub…read more After he finished and left I noticed there was still a small leak and he promptly came back and looked at it again and determined it was not a leak and might have been an overflow. Appreciate his professionalism to come and make sure the problem was not there. Definitely will use him again.

If you are looking for reliable and professional pool repairs in San Jose, I definitely recommend…read morechecking out JV Pool Solutions on Yelp. They transformed my pool from a green swamp into a clean, blue oasis!Speed: I called and got an appointment scheduled within 3 days.Work: They successfully fixed my broken pump filter and changed the gaskets.Result: Excellent, highly effective service that I completely trust.

Scheduled a one time cleaning immediately. The service was excellent and seamless. Would have loved…read moreto hire for regular maintenance but they were booked.

I have been a client of Excel for many years. While they…read moreare good at equipment repair and replacement, the weekly maintenance is bad. When they clean the filter, rather than have the debris go into a portion of the yard that will not damage anything (there is an open dirt space 2 feet away) they clean on the pea gravel pathway into the yard which is also a dog run. Every 4 weeks I clean up and remove debris and add new pea gravel. I finally complained and the response was a big so what. I can't imagine anyone would want that debris dumped on the pathway to the yard. Once brought to their attention you would think they would apologize and make it right- no way. response was "your pool needs the filter cleaned every 4 week because it gets dirty fast" ok - that has nothing to do with the issue blame the client. not a good company to deal with.

OMG! This company has the nicest people to help you with your spa/swimming pool needs…read more We just purchased a vacation home that had a spa in the backyard. I've never had to deal with a spa. So this was all brand new to me. Homan arrived at my place to do an inspection but saw that I was in the middle of move. He remembered my home and said that he recalled an inspection was already done; what honesty! Furthermore, I told him that owning a spa was completely new to me. While the movers were moving stuff into my new home, Homan spent the time to show me how to test the water for PH, alkaline and chlorine. He was so gracious and answered all of my questions. I told him that I still wanted someone to come out to empty the water, clean the spa, refill the water and test the chemicals so that I was sure it was clean. He knew I was only at this home once a month and said when I was ready to do this job to call them. I did and Sergio and Aurelio arrived today showing me step by step how to empty the water, making sure everything electrical was unplugged first, the cleaning process of the tub and 3 filters, refilling the water and retest for chemicals. Even learning how to put the cover back on was a procedure (not just lowering the cover but that there was a lever to pull first). These guys were so professional, helpful and very friendly. They depict what excellent service is. I can't say enough good things about them. I *highly* recommend them for your spa/swimming pool needs. Thank you Homan, Sergio and Aurelia. Thanks to Jose as well who helped set the appt for me and answered my questions in the beginning. You folks are the greatest!

This team is fantastic. They have been doing our hot tub servicing now for close to two years. They…read moreare prompt on time Transparent and always get the job done professionally and with courtesy. We recently had a leak in the hot tub and they easily found the problem diagnosed it. Organize a repair and even came back out and checked in with me a couple of times to make sure that the leak was fixed you can tell they care about their customers and making sure that they do a great job. I would highly recommend them.

Kevin did a major electrical upgrade in our backyard this year, in order to accommodate the pool…read morecover mechanism, pool light, retaining wall lights, and more. It was a complicated project that he pulled off with nary a hitch while we were on vacation. He never had to check in with us (good thing, since we were out of the country) with questions. We came home to a backyard much nicer than the one we left.

i have Mini Max 100 spa heater. It was leaking. I called the company who sold to me and they sent…read moreout the man who installed it. He looked and said "can't be repaired, need new one." I searched online and found plumber who identified as expert in spa heaters. Called him and he said no need to look, "when this heater leaks, it needs to be replaced," I called a large plumbing concern and spoke to their expert on spa heaters and he said the same. I asked for rec. on Mont Vista. One reply and a strong rec. for Kevin Holloway who works only on pools and spas.'s I called him and he said "sounds like can be repaired," He came over, looked, and said "straightforward repair job." He came over a few days later and did the repair. Now I have a spa heater which works fine and I saved a great sum on not having to buy and install a new heater. Kevin Holloway is a true expert on pools and spas and heaters for same. He's been in this business for decades, Thanks Mr. Derman for your response to my request. Kudos to Kevin Holloway, pools and spa expert.

After my last pool cleaner hired someone to help and take over his route. The service went down…read morehill. So I sent a request to clean co. They responded immediately and came out the same day to evaluate. Mike has been great . Texting to let me know that he on his way and when he's finished. Also his price is cheaper than the last person. I also appreciate his recommendation to maintain my pool.

Michael and his team do a fabulous job on my pool/spa. He is responsive to my questions/issues in…read morea timely manner and communicates very effectively. I had an issue with water level and Michael was very proactive in getting it fixed. My pool has never looked so good.

We recently hired Blue Splash Pool Service for a complete demolition and renovation of our old…read morepool. From the start, Miguel was highly responsive and came out several times to ensure the plan was clear and to answer any questions we had. The crew performed a comprehensive remodel. They brought the plumbing up to current specs, repaired existing damage, installed new plaster, tile, and coping, updated the electrical work, and added a new heater, chlorinator, and timers. Their pricing was competitive, and the execution was highly professional. What stood out most was their accountability. When the newly installed chlorinator turned out to be defective, Miguel stood behind the project and replaced it with a different model. Overall, we are extremely satisfied with how everything turned out and have spent the entire summer enjoying our new pool.

I had an extremely bad rust stain on the bottom of my pool that I had put off getting fixed for…read moreyears, but I called several contractors and blue splash was excellent. They had the best price they had good communications. They were on time they finished the job as promised so I would definitely recommend them to anyone with a swimming pool.

After trying several different services over the years, I believe we have the found the one we are…read morekeeping long term. Professional and consistent. Two thumbs up.

Low Buck Pools did the startup of our pool after replastering and they did an excellent job. They…read morecommunicated with the pool builder and started the service promptly after filling. We received detailed daily emails and the pool was handed of to our regular service afterwards.

I wish I know Gustavo long time ago. I reached out to him recently regarding about the pool…read morechemical levels. Gustavo dropped by and taught me important things about pool maintenance without any charge. He even texted me to alert the arrival time. That speaks loudly for someone valuing the customers. I am more than grateful and will recommend Gustavo to anyone looking for weekly pool service. He is a gem!

This is a long overdue review for Gustavo. We reached out to…read moreGustavo last year to find options to heat our in ground pool. He was so patient with us and explained the differences between our 3 main options (gas/electric heater/pool solar panels). we decided to install pool solar - Gustavo sent his team out and it was completed in 1.5 days. They were very thorough and cleaned up after as well. We also had a new pool pump installed. After the installation was complete, Gustavo helped us remove our old gas heater as well. Gustavo was always available by phone or text if I had any questions. He is extremely knowledgeable about anything pool related. He is honest and never tried to upsell anything. Thank you Gustavo! we are so happy to have a heated pool now.

Pool was resurfaced and need to be restarted. Very professional, on time, extremely thorough. Plus,…read morehe'sca great guy that prices his services competitively. If you need a pool service, use him!

Trae is super friendly, loves pets and not only does an amazing professional job but seeks to…read morealways educate clients. He genuinely enjoys what he does! He's wonderful for regular cleaning-maintenance service and is very speedy for repairs.