I had a medical emergency that required emergency surgery and I also came in with a noticeable…read moreissue and the front clerk LINDA whom could barely even get out of the chair was very slow and didn't even let the back know that I was dealing with a serious isssue. Thank God my mother and cousins took me from that horrible hospital and took me to Baylor! When I arrived they rushed out and I received excellent service. Went in for emergency surgery right away and I am now alive to tell my story! Providence traumatized me and I definitely plan to pursue legal action. I hope everyone make a better decision to not go to this hospital. LINDA you should be ashamed of yourself.

I'd first like to say labor and delivery floor was great so they are not included in this review…read more The ER on the other hand... BEWARE. they literally do not care if you live or die. I went in with a severe issue all they did was give me fluids and Dr couldn't care less told me to follow up with my Dr next week. with the issue I was having I literally would have died. two days later I ended up needing help I was rapidly getting worse so I went to Baylor Scott ER the Dr was so concerned with my labs actually sat with me talked it through. I got the BEST care and they figured out my issue. Providence ER is just sad and complete waste of time and money. Ive been a few times over the years as I have a weak body, each time they have not helped me at all. Please just go to Baylor Scott and White ER.

I went to the er about an absess and the dr whom his name was dr Micheal Thomas he was…read moreexceptionally good nice bed side manners and kind very promp exceptionally great customer service in and out within 2 hours

JEAN HERZOG NP is absolutely the best medical professional in Waco. She stays on top of your…read moremedical condition.She treats me with kindness . I feel very confident she will take care of my medical needs. She has the best nurse anywhere. If you want a real medical professional, then JEAN is the one. Great job JEAN and tell your nurse thanks for great care and congrats on her soon to arrive baby.

Spa like atmosphere. A nice cloth robe, lockers, music and private waiting area. You can even add a…read moremassage to your mammogram if you choose. Very nice facility, very relaxing and friendly.

Horrible service we waited over 3hours just to get my mom out of the waiting room and she still did…read morenot see a doctor for an hour after she got to the back worst Hospital ever so never coming back I don't care if I drop dead will not com back

Hickory Trail Hospital is owned and operated by Universal Health Services (UHS). UHS was under…read moreinvestigation for years by the Department of Justice. In 2020, at the culmination of the investigation had UHS agree to pay the United States and participating states a total of $117 million dollars to resolve allegations that its hospitals and facilities knowingly submitted false claims for payment to the Medicare, Medicaid, TRICARE, Dept of Veterans Affairs and Federal Employee Health Benefit Programs for inpatient behavioral health services that were not reasonable or medically necessary and/or failed to provide adequate and appropriate services for adults and children admitted to their facilities across the country. This information was published on the DOJ website, if you care to look.

After using this Dr. For years for folds in my retina, this last year visit, he had me read 1 line,…read morethen said your rx hasn't changed even though I told him I could not read signs. He dismissed me at that. I will not be returning to this practice

Eye is still not any better If you like being able to drive…read moreand actually see your family cont go to these people you'll regret it

I've never heard more screams through the walls as I have in here. Several times I was taken to…read morethis place to get "evaluated." First they give you "something to calm you down" then 72 hour lockdown. After 3 days you think you're going home. You are wrong. They find any reason to keep you there. "Let me out of here!, this is just a little better than torture for men and sheer brutal for women. After all, good luck if you're not a Baptist or Evangelical & even then you're still screwed.

If I could rate Dr. Park a 0 star I would. I saw him for EIGHT MONTHS and had NO improvement, so…read moreswitched psychiatrists and then tried to go back to him. Their office told me it was OK I did that and booked me an appointment a month away. I called multiple times to move it up because I NEEDED HELP. They call me the week of my appointment and tell me they cannot see me because I stopped seeing him in December and will not let me see another doctor in their office, even though they made mistake by waiting so long to call me. Dr. Park himself cannot remember anything spoken of at a previous visit. He could not even remember where I worked. Why not just review my chart before you see me? Absolute TERRIBLE, unprofessional, dirty and uncomfortable office. I'm BAFFLED this place is allowed to be in practice, especially Dr. Park.