I am currently a patient here and am writing this review to keep my mind focused on something good…read moreinstead of what's going on with me currently lol.. Parking wasn't difficult to find during this stay. The emergency room however was packed. I got here at about 4, got into a room at about 6:30 but wasn't actually seen by a doctor until around 7:30. I can't say when is the best time to come to the ER because 1) It's never a good time to come to the er and 2) no one really plans an emergency lol. The wait time was literally the only thing that bothered me only because of my situation but I have waited longer in other situations. If you come here or to any emergency room, it would be best to prepare yourself to wait a bit. The staff here is wonderful. Every single person that has seen me have been nothing less than amazing! They're very attentive and you can tell they actually care about your well-being. They converse and connect with you. I feel cared for here. I appreciate that. The food is..well, hospital food hah. It's a hit or miss. I recommend their breaded catfish whenever it's available and if you're into hospital food lol I don't want to stay here anymore, I want to be healthy of course but I know I am in good hands with these people. If I *had* to do another hospital stay, I would come back here.

I had a medical emergency that required emergency surgery and I also came in with a noticeable…read moreissue and the front clerk LINDA whom could barely even get out of the chair was very slow and didn't even let the back know that I was dealing with a serious isssue. Thank God my mother and cousins took me from that horrible hospital and took me to Baylor! When I arrived they rushed out and I received excellent service. Went in for emergency surgery right away and I am now alive to tell my story! Providence traumatized me and I definitely plan to pursue legal action. I hope everyone make a better decision to not go to this hospital. LINDA you should be ashamed of yourself.

I went to the er about an absess and the dr whom his name was dr Micheal Thomas he was…read moreexceptionally good nice bed side manners and kind very promp exceptionally great customer service in and out within 2 hours

JEAN HERZOG NP is absolutely the best medical professional in Waco. She stays on top of your…read moremedical condition.She treats me with kindness . I feel very confident she will take care of my medical needs. She has the best nurse anywhere. If you want a real medical professional, then JEAN is the one. Great job JEAN and tell your nurse thanks for great care and congrats on her soon to arrive baby.

Spa like atmosphere. A nice cloth robe, lockers, music and private waiting area. You can even add a…read moremassage to your mammogram if you choose. Very nice facility, very relaxing and friendly.

Horrible service we waited over 3hours just to get my mom out of the waiting room and she still did…read morenot see a doctor for an hour after she got to the back worst Hospital ever so never coming back I don't care if I drop dead will not com back

For this to be a BRAND NEW hospital they have the worse ER I have ever been to!!!!! This is the…read morefirst ER that has ever called you back by a number!!! What happened to using your name!!!! The numbers sound similar when called that they have to call it 2 or 3 times!!! Don't get me started on organization and the nursing staff. I had a nurse that didn't even know the doctors name!!! She only knew him as the blonde doctor!!! That's insane!!! On top of that you spend hours in the ER. For this visit I was there for almost 4 hours for something that I should have been there no more than 1.5-2 hours!!! I have been to other ER's that have gotten me out faster than that, and I have had 10x better service!!!! This place needs to get their junk together!!!!

this hospital had awesome service and some really nice doctors…read more i highly recommend dr.'s simeon and nancy kwan. they are a lovely couple that will do their best to help you the hospital is fairly new and it's completely clean. cafeteria is also small and quaint and nice. patient rooms are spacious and comfortable.

The staff is excellent, i would trust them with my eyes. They are friendly from start to finish…read more the place is clean

After using this Dr. For years for folds in my retina, this last year visit, he had me read 1 line,…read morethen said your rx hasn't changed even though I told him I could not read signs. He dismissed me at that. I will not be returning to this practice

Been here dozens of times. The group therapy helps. Even though I've been here so many times, it…read moredoesn't mean that they didn't do anything for me. Some of the nursing staff can be quite rude and non sympathetic/empathetic... bit the groups are great. Activity director, Ann- She is awesome and really fun. She'll make you smile no matter how bad you feel. Dr. TONY PAYSON is the worst doctor to get. He doesn't care about his job. He's had one foot out the door for quite some time and it's time he retires fully. He was let go from there due to poor work from what I understand. Even (some of) the nursing staff (who aren't jerks) will feel bad for you if you get him, bit the place really isn't bad. The food WILL MAKE YOU GAIN WEIGHT. NOT THE SNACKS. THE ACTUAL FOOD! So beware of that! Tony, a night nurse and former police officer is truly an awesome guy. He came over to the good side realizing he was able to do more good here than being a cop. Frank is great too, during the Days, Dr. SAMPLES is awesome also. She's not a Psychiatrist though. She's a MD Internal Medicine Doctor. But she will listen to you well. Dr. Warren is probably the best Psychiatrist they have there. He truly wishes to help you.

I've never heard more screams through the walls as I have in here. Several times I was taken to…read morethis place to get "evaluated." First they give you "something to calm you down" then 72 hour lockdown. After 3 days you think you're going home. You are wrong. They find any reason to keep you there. "Let me out of here!, this is just a little better than torture for men and sheer brutal for women. After all, good luck if you're not a Baptist or Evangelical & even then you're still screwed.