First off, I hope you never need physical therapy. With that being said, if you do need PT, I hope…read moreyou are lucky enough to be referred to Active Sports Physical Therapy. Joyce Stephens is amazing!! The facility is very nice. Kristal at the front desk goes above and beyond in her duties. I did not personally work with Ryan, but he is amazing as well :) Thank you to all the staff at Active Sports Physical Therapy, for making my PT an exceptional experience. Melissa Niles

Matt Shane is very professional And sincerely cares about his patients. He is considerate and has…read morehis patients health and care first in line. His goal is to make you better and stronger on each visit. I put my entire trust in him in regards to my health and rehabilitation.

As a student volunteer I had the privilege of witnessing Dr. Brindle and his staff show exceptional…read morepatient-centered care! Very welcoming, friendly, and knowledgeable! An entire hour of therapy is reserved for each client, and issues are addressed with the utmost care and integrity. You can not go wrong with Dr. Brindle and his team: golden hearts, extraordinary service, amazing clinic!

Jacob and Maggie were the absolute best. As a former D1 athlete, I've had my share of injuries…read moreleading to working with different physical therapist/chiropractors. The sport medicine staff at my university were top notch due to me being a competitor for the school. The staff at HOT PT made me feel as if I was back in college. The attention and emphasis they put on my rehab was above and beyond. It's obvious they truly care about your progress as an individual. They answer your questions thoroughly and leave you confident without a doubt. They made me excited to go in each session. I pray I don't get hurt again but if I ever need help...I know where to go. I don't ever write reviews but they deserve the recognition. I absolutely highly recommend. Thanks HOT PT

We love Emma for OT, Fabiola and Gabriela for speech, and Britney for physical therapy!!! They are…read morethe best

My daughter started going to Elite Therapy when she was 18 mos .old for speech, physical and…read moreoccupational therapy and they were great with her. The overall experience was great. She had her last session when she was 12 years old. I will always be great full for everything Elite Therapy Center has done to help my child make those strives that she has made. It has also been my experience that if we as parents would apply the things that the therapist do with our children at home would help them meet their goals.

I had a FANTASTIC time here with everyone. They were all so helpful, from Sarah, Katlyn, Valari,…read moreDr. Karvkin and Madison. God bless them all!

i would give them a 'zero' if i could. the lady at the computer/customer service is very rude and…read morehas no respect nor sympathy towards certain people. they seemed to have racist ways & attitude towards blacks...even the doctor is a coward to show his face & tell me that they will not serve me...i am a veteran.

I absolutely LOVE my sons OT who works there! Her name is Karen Hoglund! She's absolutely…read moreoutstanding , professional and overall the kindest woman I've ever met. She has so much patience and understanding. If you're looking for a OT she's the BEST!

I am so thankful for speech through hope my nephews speech has gone from nothing to none stop…read moretalking. He loves his therapy time and she is always on time and comes for all her scheduled days! Jennifer has been wonderful! I could go on and on, but I won't. -Lacy

Gental firm physical therapy . Paced to get results to patients ability and needs. Very caring .read more

The staff is completely unprofessional and underprepared. My appointment was canceled 2 hrs prior…read more 2 hours. I took of time from work and organized a dog sitter. Completely dismissive. But I'm own policy; given I should cancel without 24 hrs notice, I would subject to fees and penalties.

The customer service here is terrible. The first time I came here, the woman behind the desk was…read moretalking about movies with another coworker, and some of it was inappropriate, ( curse words included) And it was loud enough for everybody to hear. The second time I came here with my husband, the woman behind the counter, never acknowledge us, never even looked at us. I had to address her, I said hello, she didn't even look at me when she spoke to me, and said hello, I asked her how she was doing, she just said, fine, she never looked up, never cracked a smile, similar to the first time we came here. The wait is long, and the atmosphere here is negative. I believe my husband can get better care somewhere else, but this is covered by insurance and because of his issue, he cannot travel far and this is the closest place we can go to. If management reads this, my advice, interview your employees that are supposed to be your first impression of your company a lot closer.

I have been going there for several months, over a year. The staff is always nice and efficient. Dr…read moreCulling recently did a nerve block on my spine. It seems better but time will tell. A specialist told me I don't have rheumatoid arthritis and never will. I don't have the genes. That was a relief. I have been very satisfied with their care.

Absolute the best massage I've ever had. Been going for 2…read moreyears and myself and my daughter absolute love Amy. She is very professional. The atmosphere of the room is set perfectly. Amy has everything you need for your complete massage experience. No words can describe the way you feel after getting g a massage from her...just need to try it for yourself. Thanks

I liked the massage and will schedule another appt. I felt relaxed after the deep massageread more

Hospital and Clinic staff and Doctors are caring, however system overall is not. System knew they…read morewould no longer accept marketplace plans after 2026, yet did not announce it until after open enrollment. Some patients do not have access to employee plans and rely on Marketplace plans. Baylor Scott and White has decided to make a political based business decision based on recent Medicaid changes, while eliminating individual marketplace plans. For patients, we work to build our medical care teams within the BSW system, only now to be told our continuity of care matters not. Interestingly, the media is the one that has announced the end of these plans, yet the system has yet to inform the plan holders. I am sure that they will further change clinic and hospital insurance policy to not accept outside insurance plans. Sad to see a community care system which sends the message to the community "we want to care for you, but only if you are not on a marketplace plan or Medicaid". I used to be a proud customer/patient/client of Baylor, Scott and White but they have demonstrated a few times now, they care not about patients not Medicaid or marketplace associated.

I have had BSW for 20 years. I enjoy the doctors that I have. My rule is if you don't like the…read moredoctor change them, but there has only been one specialist I have had to do that with. The rooms are clean and they not only wash hands between patients but they also sanitize with sanitizer. It is a policy of theirs. I had a situation with no masks being used at a facility so I just searched on the internet and found an email / name of the second in charge. I let him know what was happening and this changed the next day (I had another appointment there). I like their policy to be your own advocate so if something in your gut is telling you something speak up! I kept fighting for my pain issues and was diagnosed with fibromyalgia. That was 18 years ago. I still kept getting pain, and I found out I had a rare immune disorder. My doctor fought for me and I absolutely will always be thankful.