This is the worse ER in the entire state, this place is a perfect example why our health care…read moresystem needs a total restructure across the board, I called to my insurance before I went there to be sure that it was in network, which it was. I was in so much paint due my cappella dislocated, so I want to get attention ASAP, it was a big mistake from many all related to this place, it seems like Baylor owns only the building, but all the doctors, medical tech, and administrative personal are outsourced, I got like three different bills from companies I haven't heard of course out of network, so I have to paid out of pocket despite the fact that I asked the person at the from desk if all services were covered by my insurance, which they replied: "yes", what a rip off, I can believe this is a hospital, my insurance was charged with $2500 for the ER plus $ 700 for the doctor and on top I get $518 for an exam. Next time I'll go across 35 a real médical center Huguley Hospital, I updating my reviews because they look into my case analyzed the facts and corrected the problem, I do appreciate that and I'm satisfied with the resolution.

Baylor Scott and White Hillcrest ER was a horrible experience. The Doctor nor the staff didn't…read moreexplain things well, didn't clean our sons wounds properly and didn't seem to care. Did not bother to put bandages on the wounds and sent him home like that. He had to take his own leads off his body. Horrible care!

This place took really good care of me. I came in during flu season during a busy Saturday. The…read morefront desk let me know how many people were ahead of me so I didn't have to worry to much and waited about 30-40 minutes. I had such a strong cough that I was vomitting and couldn't get through my daily duties because the cough was so severe. The staff really listened to my issues and were so compassionate. I am truly grateful for the very skilled Nurse Practitioner-- a nice young lady, blonde hair-- forgot her name. She gave me just what I needed to heal and after just 24 hours I am a new person. No more debilitating cough! Great walk in clinic ! God Bless you guys!

So pleased with visit. First time visit and went to web page to "Get in Line" and great feature…read more Staff was amazing. Dr Newman was compassionate and caring. He wanted to get to know me before his diagnosis. My primary care doctor had no openings and I was concerned I had poison ivy and was getting worst. Very happy we found this location for minor needs. You will not be disappointed.

Traveling veteran in need of a prescription I left at home. Step one I called my veteran pharmacy…read moreat home for instructions. Drove to Doris Miller VA medical hospital. Went to business office. Go myself enrolled there. Next presented myself to pharmacy for 10 days supply of my medication. Short wait to received my meds. Then back to business office change my enrollment back to west Los Angeles VA med center. All done less than 45 minutes. Thank you Veterans Affairs!

discharge. 4. Why I was discharged around September 21 and…read morewhat clinical factors were considered. 5. What follow-up was ordered after my self-harm crisis. 6. Whether Dr. Strauss or other members of the treatment team attempted to contact me after discharge. 7. Why there was apparently no meaningful follow-up until my contact with the Patient Advocate on October 5. 8. Whether my VA medications were appropriately reviewed and managed. 9. Whether my severe lack of sleep was assessed and treated appropriately. 10. Whether my mental-health condition was reassessed after the self-harm incident. 11. Whether my homelessness and other major stressors were incorporated into my treatment and discharge planning. 12. Whether my treatment records accurately document what occurred. 13. Whether there were opportunities for intervention that were missed. 14. What steps the VA will take to prevent another veteran experiencing a similar crisis from falling through the cracks. 7. What I want from the VA I am asking for more than an apology. I want accountability, answers, and appropriate care going forward. I want the VA to acknowledge the seriousness of what happened and explain what was done to protect me after I harmed myself. I also want an opportunity to participate in developing an appropriate treatment and safety plan going forward. I am a veteran who was already struggling with homelessness, low self-esteem, lack of sleep, medication issues, and significant emotional distress. When I reached a point where I attempted to hurt myself, I needed the VA to recognize the seriousness of that crisis and respond accordingly. Instead, I felt increasingly alone and that my situation was being managed rather than understood. I am asking the VA to listen to me, investigate what happened, provide me with the answers I deserve, and make sure I receive safe and appropriate care going forward. Respectfully, Rachel Starn Veteran [Last four of SSN / VA file number, if appropriate] [Phone number] [Email] [Date]

Very fast and compassionate service.read more

Great place to work! I work for FHC and receive my medical and dental care here as well. As a…read morepatient I am impressed with how thorough all of the staff are. As an employee I am proud of our focus on the care of our patients and maintaining a healthy community.

My name is Betty Henry and Ihave been a patient of Dr. Jeremy Korteweg for awhile now as well as my…read morechildren and I have only good things to say about this gentle man who truly cares and takes time for and with his patients. I pray that he doesn't leave Waco Family Medicine because every visit to his office is a joy. Thank you so much for genuinely caring for us. I love his staff and everyone is so helpful. Thank you all.

The emergency employees were found outside of work (not sure if they are paid employees) coming…read moreinto my apartment threatening my life for her hands to work on me. I'm quite disgusted with the way she felt the need to share her opinion with me. Even more so that she was in my personal space threatening my life. Didn't catch her name but she was wearing a stripped black and white shirt. Looked oriental and had bangs. Called to fix an issue with the pharmacist/doctor communication, after the visit, and the same employee answered and bluntly wouldn't let me speak with her supervisor whom was right next to her. Then, told me that her supervisor was ready for anything I had to say if I were to come back in.

I have been here several times and always was seen promptly. Front staff was friendly and drs I…read morehave seen here have resolved my issues and been attentive and efficient. No complaints.

I'm a health care provide prescribing controlled substances and performing procedures that most…read morewould consider high risk to the patient. My experience at Waco Gastrology was phenomenal. The staff all the way up to the doctor performing , was no less than amazing. RN, nurse anesthestatist ( phenomenal) technicians and physicians were as close to perfection as I have witnessed in my career. I'm beyond impressed.

Office staff is the most inept I've ever encountered in a medical office. Dr H grossly misdiagnosed…read moremy issue. A second opinion gave me peace of mind that the first diagnosis of cirrhosis was entirely incorrect.

do not get your teeth cleaned at the waco va…read more the hyginist are wearing glasses with cameras in them and they are taking all your personal information! go to temple.

First off, I hope you never need physical therapy. With that being said, if you do need PT, I hope…read moreyou are lucky enough to be referred to Active Sports Physical Therapy. Joyce Stephens is amazing!! The facility is very nice. Kristal at the front desk goes above and beyond in her duties. I did not personally work with Ryan, but he is amazing as well :) Thank you to all the staff at Active Sports Physical Therapy, for making my PT an exceptional experience. Melissa Niles

Matt Shane is very professional And sincerely cares about his patients. He is considerate and has…read morehis patients health and care first in line. His goal is to make you better and stronger on each visit. I put my entire trust in him in regards to my health and rehabilitation.