This is a very dishonest dental clinic. They charged over $500 to extract a single tooth and…read morerequired patients to pay upfront before seeking reimbursement from their insurance. Patients have no idea about their pricing beforehand and end up paying out of pocket without understanding the cost. I paid $533 for a tooth extraction, but my insurance only reimbursed $119 because the clinic's fees are much higher than what the insurance company is willing to cover. At other dental clinics, you only need to pay less than $200 out of pocket, and $179 of that is a once-a-year fee that won't be charged again for your next visit. I strongly advise everyone to avoid this greedy clinic.

AVOID THIS SCAM, graduate students! I was looking for a new dentist and spoke with their…read morereceptionist, who assured me that they take graduate students' Delta Dental and have plenty of grad student patients. She warned me that they require payment upfront and then submit the bill to Delta Dental for reimbursement. When I arrived for my appointment, I confirmed this information again with the front desk and my hygienist. A simple check-up with no problems or peculiarities cost me $300!! Delta Dental couldn't cover more than half because of Anderson's exorbitant rate! A Delta Dental representative told me she'd never seen anyone charge so much. It took five weeks of back and forth with a rude Anderson Dental administrative worker, who kept interrupting me, telling me to stop talking, and spouting nonsense about the importance of communication and recognizing that these processes take time (FIVE WEEKS!? Just admit that you forgot or were trying to wait me out) to receive payment from Anderson Dental after they'd acknowledge that they had misled me. These people are scammers and their workers should be embarrassed that they stoop to trying to steal from graduate students. Never going back.

I'm giving this office two stars because of their kind and competent office staff and hygienists…read more After visiting Dr. Ramsay about 4 times, I've noticed that he does not take the time to speak with patients at all. He doesn't listen to concerns and he certainly doesn't try his best to solve problems. Dr. Ramsay completely dismissed my concerns about pain following a filling that he placed in my molar. After consulting another dentist for a second opinion, it was determined that I needed a root canal. If you're looking for a dentist in Champaign, I recommend Anderson Dental.

I needed a new DDS. I chose Dr Ramsey. The office ladies are nice. So far so good. Got two old…read morecrowns replaced. He was great. Had my teeth clean prior to that and the hygienist was wonderful. I'm a nervous person and felt in good hand with Dr Ramsey! I would recommend him.

So thankful to have found Frerichs office ! My girls love…read moreit so much and actually enjoy going to get their teeth cleaned . We always feel so comfortable and sometimes I have to remind myself to stop talking so they can continue to work in my mouth!! The Frerichs do so much for the community of Champaign , Mahomet and Beyond!!

Dont go here for dentures…read more.. Started out good, initially, they were very friendly and made me feel comfortable, but everything started to turn into a big runaround pretty quick. I had oral surgery at Carle and had all of my uppers extracted for a top denture, and it has been a nightmare for the last 9 months. I had no idea what the process was for getting dentures, so I did not know that we weren't doing this correctly.. First of all, Dr. Frerichs never took any wax impressions, and he never did a bite registration to see how my teeth are supposed to meet, all they ever did was take an initial X-ray and use a tray to get a starter mold of the roof of my mouth, and that wasn't done correctly because it was angled wrong. it's still angled wrong. after the hard reline. When I found out the date of my consult, I called and told them the date, but they wrote that down as the day of my procedure, and went ahead and made my dentures, 3 months early, and charged 2k for an immediate denture package (Which I still dont have the paperwork for) So my denture sat there for several months before my procedure. After the procedure, I went in several times to have bone spicules removed. Eventually, they took 1 pano x-ray and he said "I COULD open that up and take some more of those out, but it would be pretty nasty" .. okay? so I guess just leave all those bone pieces in there for me to chew on every day.. no biggie right? I had the immediate denture looked several times; I had a few questions about it, like: My teeth dont even meet in the back, like at all, still to this day, because we never took a bite registration.. the molars on the inside edge of the denture dont even touch my bottom teeth. I asked if he could make sure the teeth were set right something didnt seem right. He said "I wont be making a second pair" All I want is the denture I paid for to fit. I told him several times that we needed to use Pressure Indicating Paste and Articulating paper to fix the issues with my denture, and instead he kept doing this trial-and-error grinding session in the back, in between other patients and getting increasingly frustrated that it wasnt fitting. Every appointment I left there without my denture fitting right. He had other patients to get to, they already got my money, I guess. Now that all of my top teeth are extracted, it's a big guessing game as to how they're supposed to fit.. he tried grinding the denture several appts to try to get my teeth fit correctly, but one day after about an hour of this trial-and-error grinding (I asked for articulating paper, again to check the bite, and pressure indicating paste to show him it still doesn't fit on the inside either, and he looked at me like i had 3 heads. he never used the PIP and only did the articulation paper sideways on one side of my mouth, not seeing if all the teeth met properly) eventually he got frustrated that they weren't fitting, and then he said, "we aren't saving your bottom teeth anyway, right?" and started grinding down parts of my real teeth to make the fake teeth fit... wtf man! After that I didn't ask him to try and make them fit anymore. I then received a bill from them for one of the soft relines that was supposed to be included in my denture package. When I asked about it they said it would be fixed. I said lets just credit my account for any future work if that's easier. When they emailed back showing a different, much lower amount than they mistakenly billed me, I contacted the office again and showed them my receipt, my insurance statement, my credit card statement, all the math that you needed to see that showed I have paid X amount. They said let me talk to so and so about it. several weeks went by.. I called the office and the person who answered said they dont handle billing that person isnt there right now.. so I said have them email me. They emailed me trying to play more games so I had to dispute the charge with my credit card company for the amount the billed me in error. The credit card company contacted frerichs office and then gave me a conditional credit while they investigated, and dr frerichs had 90 days to respond to them. And of course, you know what they did, they knew they were in the wrong, and that it would get refunded, but just to be pricks they waited the entire 90 days for the judgement to go into default before I got my money back. They made me wait the 90 days instead of just correcting it. You know, because THEY erred. And my denture still isn't right. what a joke. Now, my insurance has a several year waiting period before it will cover a new denture, one that's made correctly... unless, I go to another dentist and ask them for a second opinion, and they say it is not made correctly, not functional, and my insurance company will have to get involved. Or, go out of pocket... I'll never go to this place again. I wont even call for my records, the next office can deal with them. I'm so beyond over this

I couldn't have asked for a better experience. I had a toothache come on suddenly and couldn't get…read morein to see my normal dentist. I called 3-4 other places with no luck and was recommended to Sensenbrenner Family Dental. They got me in right away. They were incredibly friendly and thorough. The hygienist was so nice. I saw Will Sensenbrenner who determined that it wasn't my tooth but that I likely had a sinus infection and gave me antibiotics for it. He was so thorough and explained everything to me clearly and did not seem rushed at all. He followed up with a personal phone call a week later to check on how I was doing. From my experience, I would say this is a fantastic, thorough, and friendly family dental practice.

From the owner: Experienced Dental Excellence…read more Sensenbrenner Family Dental has been serving Champaign, IL and the surrounding communities for over 34 years. We?re devoted to restoring and enhancing the natural beauty of your smile using conservative, state-of-the-art procedures that will result in healthy, beautiful and long lasting smiles!Our hi-tech services include:? Cleaning and prevention? Root canals? Periodontal disease? Crowns, implants, bridges and dentures? Zoom whitening? Cosmetic bonding and veneersWe accept same-day emergency appointments. Our family dental experience helps keep our patients? teeth healthy and white. We?re members of the American Dental Association and Illinois State Dental Society and accept dental insurance.Call Sensenbrenner Family Dental today for exceptional dental care. We are dedicated to your oral health!

Best dental office around. Front desk is helpful and kind. Dentist and hygienist provided…read moreexceptional care and answered all my questions thoroughly. Even though they are out of network I received my payment from insurance within a week of my appointment! Highly recommend!

Highly recommend, front desk was friendly the moment I walked it and my hygienist was very…read morepersonable and thorough for the cleaning. I enjoyed that both the hygienist and doctors answered any questions I had and made me feel comfortable from start to finish.

Caring Family Dental engaged in deceptive practices to convince me to agree to treatment plans,…read morethen turned around and sent me a bill for nearly 4 times what they originally quoted. In their office, they issued extensive verbal assurances about the pricing and they made it seem like they had confirmed everything with insurance, but it turned out that they hadn't done any due diligence at all. They were basically just making up the numbers and telling me they were certain. I paid them everything they quoted me that day, and my insurance paid them too, but 5 weeks later they're demanding hundreds more. No amount of reasoning with them resulted in any progress, and of course they're threatening to send their bloated bill to collections. Apparently, the "Caring Family Dental" name doesn't mean much to them. They're just another version of the corporate dental business that tries to always pile more on. At this point, I would NEVER trust any treatment plan quote they issue, as I know now that they'll just radically alter the numbers afterwards. Even if they tell you with certainty what the numbers will be, I now know that means nothing. I eventually filed a complaint with the Illinois Attorney General and we'll see where that goes, but man, what a huge hassle. I wish more businesses would actually read and abide by Illinois' deceptive practices laws.

I started seeing Dr. Markwood after she purchased the practice, and have been a patient for 3 years…read morenow. I have never had a bad experience with the Dr. or her staff, but have found them to be caring and considerate of my comfort in the office. They have always ben clear about information that they needed from me, and have worked with my insurance very patiently (probably too patiently for their own good - coughcoughDeltaDentalcoughcough). I am VERY pleased with the care I have received there and would certainly recommend them.

The sad News is, Dr. Kate and her Father Dr. Martin were my dentists for close to 13 years. If you…read moreare part of the few and the many they serve in family based dentistry. I feel as though moving to Colorado was Like leaving my Family after all these years. We so thank you for your amazing care and your the team, Amy, Christine, Laura and Many others. If you are looking for a good dental practice who provide excellent consistent and proper dental care this practice sets the standard and will be hard to find another group quite like it.

From the owner: Dr. Catherine Hill has been providing quality dentistry for every member of your family for many…read moreyears. We specialize in teeth whitening, implants, emergency care and dentures. We have two convenient locations to better serve you, both in Champaign as well as in Monticello. -Teeth Whitening -Implants -Emergency Care -Dentures -Two Great Locations Give us a call today and find out why family and friends have been recommending us for years in the Champaign and Monticello areas!

Can I give less than 1 star? Be prepared to have an extraordinary number of x-rays done. She took…read more18 during my 82 year old mother's first visit before asking for files from the previous dentist in Indiana. (We provided contact info a month before the appt.)Her receptionist told me this is standard for all dentists--in my 62 yrs experience, it isn't. She recommended an extraction that another dentist said may not be necessary. Add to this that the assistant didn't appear to be trained and had to be instructed by the dentist on every procedure, it was not a good experience. My mother will never go back, and I cancelled my appointment. Spend your money elsewhere.

Can't rave about this place enough! The location is a bit tricky to get in to (one way entrance and…read moreexit for parking) but the staff more than make up for it. If you're looking for a dental office with TVs to watch while getting your teeth cleaned, this is not it; if you're looking for a super thorough dental exam in a friendly environment then this is your spot. Scheduling is flexible as they're open a bit later on weekdays and on Saturdays as well. The hygienist I had was terrific, Kathy herself was in and out of the appointment but gave me advice and information for a longstanding teeth/jaw issue that I'd never heard of before. I'm not originally from the area so finding a trustworthy dentist who cared about me as a patient but also wasn't going to suggest unnecessary and costly fixes was important, and I've definitely found that! A great little family owned practice in Champaign!

this is the best dentist office ever they were so kind and helpful. The assistants were so…read morerespectful i look forward to coming for my cleaning!!!

My experience in this office was great. The staff was friendly and professional. My hygienist, she…read morewas fantastic. Very knowledgeable about her job. I'd recommend this office to anyone in need of dental care needs.

I'm surprised not to see any reviews for this dental office given how long they have been in the…read moreregion! Disclaimer: This review is for before Dr. Hans took over the practice, since I moved out of state. Hans Family Dental is the new name for Dr. Broadbent's practice (who has since retired). I give them 5 starts for the super friendly staff and exceptional, high-quality service they provide. I had used them for around 8 years for cleaning and a wisdom tooth extraction. My dental hygienist was Jamie. Her cleaning and checkup is great: she takes the time to remove all plaque through a detailed and *gentle* scraping, brushing, then flossing. She inspects it again and then scrapes again if necessary. I would almost fall asleep during my visits. The office has modern equipment, unlike some other places I've been in the past. Their bitewing x-rays are digital, so they get an instant x-ray picture on a computer monitor in front of you and the dental hygienist. The front desk staff really cares for their patients and here's a story to prove it: One time, I was in the emergency room and ran into Sue. We chatted for a bit and went our ways. A few days later, I got a get well card in the mail with a hand written note wishing me a quick recovery! It's rare to find businesses with staff like this one! They're quite busy, so you have to book in advance. Best of luck to Dr. Hans and the office.

Dr Hans's office is very busy, just as with any good business that has been around a while. So…read morethere may be a way wait. You may want to schedule first for the day. If there is a time crunch or time off from work, make that clear. They can estimate times but some times things take longer to do be done properly. Staff is caring and methodical and willing and able to explain procedures and insurance issues, when asked. Knowing how much you have left for the year with insurance is important in scheduling. Knowing payment option time lines, without insurance crucial. Dr. Hans is articulate. She takes the time to explore various options, even ones she does not offer! Her website provides a base to ask better questions as does the Dr. Siebert -(Suliman) periodontists website (gumdocs.com.) This is an important to decisions that not thought through can leave you toothless, temporarily toothless, or cost more in the long run. For example: If teeth are shifting, will retainers work until a more expensive option can be afforded? A retainer that masks a missing tooth a better option if that is a possibility? The patient must prepare for the appointment, to get the best service and they provide those tools.