I came in after my 4lbs Chihuahua was attacked by a Pitbull. Clearly he was injured since he was…read moreacting unaware of anything with eyes open, pained panting and one wound next to his eye from the canine tooth. Upon arrival he was taken back then I was placed in an exam room. Moments later dr and a front desk person came in. Dr stated clearly my dog was suffering from blunt force trauma. That the cost would run $600 to $1300 and i would need to pay the higher amount now so tje dr could treat him. It was Dec. 23rd at 8:15 pm. There was no way i had that much money. So I was left in the room to make phone calls to raise the funds. Which I did. I was then left in exam room again about an hour when the Dr came in to say that Xray showed at least his left lung was full of blood or something. I asked what that meant for his life Dr said lets wait and see. He left again and still Im left in exam room until about 11:30 pm when a front desk person came in and asked me to step out since they needed the room. Apparently all other exam rooms were now filled up. I stepped out to waiting room. There was no one at front desk and I waited alone until finally front desk person returned. I asked about my dog she went in back and came back stated the Dr is observing him at this point and will be keeping him over night in and oxygen tent. I asked then why am I still just waiting? Can I go home? I've been there 4 hours now with no real communication. Im scared and in shock myself from the attack and my dogs condition. I also needed to work on Christmas Eve. They asked the Dr and he said there was no reason for me to be waiting around. They let me back to see my dog before leaving. The back area was packed with patients and my dog was in a kennel in a narrow area away from the working area. He looked the same. He did not knowledge me nor react in anyway. Still panting to breathe with tongue out and glazed eyes. It was terrifying. Then i left. At about 4:30 am I called to see how he was doing and was told he was doing better but that I was going to need to find someplace else for him since they were closing at Noon and he would need specialized care. Its Christmas and I'm scheduled to work untl 3pm. I get on phone and start to call places to no avail. At 7 am I get a call to say his heart stopped and what did I want them to do. They wanted to know if I wanted to go ahead and euthanize him. I said yes; I was totally traumatized!!! It wasn't until weeks later I realized if his heart stopped he was dead, right? So why did they have to euthanize him. Just for padding the bill is my opinion!!! Later I learned that the Xrays not only showed his lung was full of blood but also his heart was crushed. So MedVet did one of two things. One kept him alive or told me he was still alive to warrant the money they charged me or they simply left him all night long since they were so busy. They left my 2 year old tea cup Chihuahua suffering all that time. Any good Vet would have known with a crushed heart and full lung(s) he would not survive. This experience has been true torture for my dog made to lay there slowly dying in pain and struggling to breathe and torture to me knowing how he was treated by " Professionals" . It was all about the money and not patient care. Picture of my boy when he was alive.

We live in Fairhope and had never visited this location until a few weeks ago. Our 13 year old…read moreChloe was in rapidly declining health and on a Sunday she started having frequent seizures. So much so that we could not wait for her quality of life check the next day at her normal vet. We called this location and they told us to come in. We brought our little girl in and the staff was so incredibly helpful and nice. We ended up having to send our girl over the rainbow bridge and the staff was so nice and compassionate during one of the worst days of my life. They handled the situation so gracefully. Fast forward to this week, we received Chloe's remains and we even got a card from this location that was signed by the staff and had a paw print on a card from our Chloe. For someone that had never visited this location, they treated us like family and for that, I will be forever grateful

Dr & Staff took amazing care of our Rudy - twice - for an intestinal obstruction. Both were…read moreemergencies. All were wonderful! Thank you! What I appreciated most is the professionalism of the doctor & staff.

Featured state of the art technology and highest level of treatment. No waiting in the lobby -…read moreimmediately ushered into examination room. Extensive ,high quality testing conducted on the spot with results presented at once in an easy to understand manner. Front desk staff - she noticed a wet spot on the floor and got down on her knees to rub the floor and smell her fingers- ( then she washed her hands ) that tells me how important sanitation and cleanliness are to your staff. What I appreciated was the fresh clean smell when I walked in. The multitude of fresh plants and flowers was amazing.

Ok, credit where credit is due: they saved my cat's life from a fatally blocked urinary tract. They…read morealso wanted to charge me almost $4k to do it, which is insultingly high. I'm sure emotional people pay it though. They proposed that he be facilitated for 3 days overnight with a catheter to clear his bladder. I was firm that I only wanted his blockage immediately cleared, and for him to be discharged by the end of the day. Took him to my vet the next day and paid a very small fraction of the price for virtually the same proposed work, $300. Long story short, Put your foot down, do what your intuition tells you is best. I walked out of this place only paying $350, and my cat is FINE.

This place is all about the money 4,000 was the quote we got for our dog, went to the other ER on…read moreDavis hwy by industrial park and it was less than 500 for proper treatment, x-rays, wound cleaning, sedation and stitches This place is 0/10

These people are great. I cannot say enough nice things. Our wonderful Wilde Oscar had to go…read morethere several times in March 2011 because of a complete penile blockage. He did not have to have the operation that many do. He also saw them during Jan. 2022, the last days of his life. They were very caring and one dr talked with me at length about it being time for Oscar to go. "Who will speak for Oscar?" When Oscar was put to sleep he did not feel it. He just enjoyed being petted to the end. The sedative was perfect in amount, he literally just went to sleep loving being held and petted. He tried his best to live longer & they tried to save him.

Hopefully it lets me write this without giving them a star. The markup on there ER visits is…read moreridiculous. I went in a few months ago with my dog that was hit by a vehicle (he is perfectly fine). After going in and having him checked he was clearly fine he was enthusiastic to be there jumping around, wagging his tail, and smiling. After his checkup they recommended Z-rays because "even though he isn't showing them now something could happen later" after hearing that we got the X-rays just to find out there was absolutely nothing wrong and they still added $60 pain meds when he clearly wasn't in pain. Also just to note 4 X-rays are $450 more than 10 X-rays for a person.

I had to drive 2+ hours from Jackson, MS to Hattiesburg to Animal Medical Center on April 29, 2024…read morefor emergency surgery. My Golden Retriever, Max, was bleeding into a splenic mass and was anemic. He was 11-12 years old. I am a physician, an anesthesiologist for over 40 years, so I understood the gravity of the situation. Even before I arrived, Dr. Mayfield, II, called me on the phone to check on us. When we arrived, the employees immediately carried him out of my car for emergency surgery for treatment and diagnosis. Dr. Mayfield thoroughly discussed what we would do if the diagnosis was dire. They started blood and took him back to surgery within 30 minutes. The diagnosis was dire: he had a splenic mass full of tumor, with metastasis to his pancreas, liver, bowel, and kidney. Dr. Mayfield called me and took me back to surgery to see Max under anesthesia, and I said my goodbyes and let him go.... Dr. Mayfield then spent additional mourning moments with me and was very kind. I then made cremation arrangements and delivery of the remains to me. I also asked for histology on the tumors, as I had lost another Golden, Luka, age 13 or14, to hemangiosarcoma last year. Dr. Mayfield called me about 2 weeks later to say the pathologist reported high-grade lymphoma. The entire treatment, including the cremation, was very expensive--about $4000. As a physician, I understand the high costs of surgery, blood transfusion, anesthesia and other veterinary technicians. Everyone at the Center was extremely kind to me throughout my ordeal at their clinic. I was so thankful that there was a full-service surgery/ICU clinic available to me on that day. From the moment I arrived there, I felt that Max would be well-cared for by Dr. Mayfield and his staff, and he was.

Please Never go here. I went here one day because my cat started throwing up and was hiding from…read moreme. I heard bad reviews about this place and I really didn't want to bring her here but it was my only option. They gave and her xray and they told me there was some gas in her stomach. I'm thinking "Oh okay they'll probably give me some medicine and I'll move on with my day" Right? Wrong. Out of nowhere they started suggesting she had swallowed some string even though they couldn't see it on the xray?? They were telling me it could be fatal if she didn't get surgery in 5-6 days. They gave me a $4-7,000 estimate!!! For reference I am a broke 20 year old, no way I could afford that. I told them I would take her somewhere else and I did. I paid $500 that day for an xray. Took her to the vet in my hometown that was 2+ hours away. Turns out she just had a UTI!! She stayed two nights over there and all I had to pay was $225 for everything including her medicine. This place is a scam please never take your pet here.

Great experience start to finish, which was not at all what I expected. Our eleven-year-old…read moreAustralian Shepherd has laryngeal paralysis. Two days ago, she was in the yard which she fell, yelping in pain. Yesterday, she was lethargic which - if you have an Aussie - you know is wildly atypical. I thought the paralysis had taken its toll and we would have to put her down. Kathy made our appointment. She was empathetic and very helpful over the phone. When we arrived, the receptionist and the vet tech were each super nice and very professional. Dr. Gilson examined Tinkerbelle thoroughly. He explained the utility of each diagnostic and treatment option he recommended, and he quoted us the price. He found that she had fairly extensive osteoarthritis and recommended treatment. Our story had a happy ending because we arrived fearing it was time to euthanize and discovered our dog's problem was treatable. It's also a happy ending because, had it turned out it was time to let our dog go, I feel confident they would have handled that outcome with skill and compassion. Every interaction was excellent. We've had dogs for over 30 years, and we've had a range of experiences with veterinarians over the years. Retired, we now split time between Colorado and Alabama. When we are in Alabama, Dr. Gilson is our new vet and Theodore Veterinary Hospital is our new clinic.

On Monday, April 13, 2026, we called Theodore Veterinary Hospital to ask about the cost of…read morecremating our 14-year-old Labrador, "Half-Pint". Since we are both retired, we needed to know the price in advance. We were told that the basic package was $200 and that packages increased to almost $400 depending on what you wanted. We said we wanted the basic package for $200. Upon arriving with our dying family member and pet (Half-Pint), we asked to have her humanely put down and cremated only to be informed that the price of cremation was now $289 after being told just an hour before that it was $200. Not only that, they kept trying to sell us packages of up to $400 as we were grieving. We have been customers for over a year only to have them lie, deceive, and prey on us during this very emotional and painful time. I told them that this is not what we were told and we wanted the $200 basic package we were quoted. The technician said she understood and went to get the manager. While we were waiting, a second technician came in with the same options and also tried to sell us a more expensive package. The manager nonchalantly walked into the room where I had to explain everything all over again all while the dog lay there suffering. The manager said there was nothing she could do and that the girl up front had quoted the wrong price. I told her this was deceiving and we should not have to be dealing with this on top of losing our pet. She said, "What do you want me to do?" I said ,"Honor the price we were quoted." She said," I can't do that." As I left to get our vehicle, one of the girls at the front desk asked if everything was alright, I told her, in front of other customers standing there listening what was going on. The manager walked up and got in my face and said I needed to go that there were customers standing there listening and I told them they better leave if they didn't want to be lied to and deceived because you can't trust what these people tell you. Theodore Veterinary Hospital was going to charge us over $500 for euthanasia and cremation. We called our former vet in Baldwin County and they said they would take care of her. Their fee for the same procedure was under $400. They seemed more concerned with what we were going through with losing a member of our family. I was left with not being there for my family because I had to take my 89 year old mother to the doctor that morning so I could not be there for my wife or my pet and family member when she was put to sleep. This stressful situation with Theodore Veterinary Hospital caused my heart condition to act up as they were only interested in making as much money as they could off of our distress and pain of losing our family member "Half-Pint".

Very professional, very knowledgeable. They are extremely kind to your pets. Highly recommend this…read moreto anyone who loves our pets.

I brought my dog Rowdy in for a check up. This was our first visit and was a great experience for…read moreus and Rowdy! From the phone call making the appointment, Kristen explained everything and was so nice. To the appointment, Kathy did such a good job with our boy, he was super nervous but by the end of the appointment he was giving her kisses. Dr. Moreno was amazing, he spend time with us going over everything and explained everything in a way we understood. I absolutely love the lobby, it's so happy and bright and the plants are just beautiful.

While on vacation my dog got salt water toxicity. They took excellent care of my dog, and with such…read morecare and compassion. They also took great care of me with updates and allowing me to be with my dog. Dr. Williams expertly saved my dog and her staff could not have been more attentive. The best veterinarian experience I have had. I cannot thank them enough.

They are always over booked. Even if you're an established customer, good luck getting your…read moreseriously sick pet in. I didn't. I had to call Theodore Veterinary. They made room for him.