Just had to have x-ray and MRI for a broken wrist. I have…read morediscovered that if one takes the doctor's order and physically schedules services, things go fast. Waiting for the order to be sent then hassling with scheduling over the phone is a bitch.

I have been trying to contact and set up my appointment since 12/13/24. They answer the phone…read morewithout saying anything leaves you on hold. Each time I've called I've waited on hold more than 5 mins. Also try calling at 4 and the phone recording states open until 5 but to call back within normal business hours. I have no idea how else to get in contact with this place!!!

Best Open MRI With John @ Del Prado Location On 3/11/19 I…read morehad an open MRI image administered by John. I was racked with fear prior to and during the event due to claustrophobia. HE WAS AMAZING. He was professional, compassionate, patient, thoughtful, and kind. He clearly explained the procedure, let me settle, as requested he chatted to me throughout the procedure explaining duration of imaging sequence. Thank you, John! Jim from Fort Myers.

My appointment was great. They called to confirm my appointment for my ultrasound, wait time was…read morepretty short, staff was friendly, and my experience was really smooth. Dyna, the ultrasound technician, was the best part of my appointment. I felt comfortable, she was informative, efficient and kind. 5 stars!

This place was phenomenal! Having a MRI is not a fun experience and can be really stressful. When I…read morewas scheduling my MRI, Melissa was very kind and helpful. She made me feel better about the whole experience. When I checked in, the front desk was SO nice. The price wasn't bad either! The technician was so nice too! Overall, super pleased about the whole experience and any time I need to get a MRI I will go here.

Highland MRI is a great place to go for all your imaging needs. The alternative, here in Lakeland,…read more(I won't mention their name), is a nightmare. Highland was like a breath of fresh air. I made my appointment. I arrived a few minutes early and was taken to get my X-ray in less than 5 minutes. Everyone there was very polite and kind. It's nice to have a choice, and a good choice at that! I will always go to Highland MRI in the future.

So when I first got there, it was my first time getting a ultrasound done or whatever and I had…read moregrabbed my phone out my bag and I was about to lay down some white lady snatches my phone out my hand, then says oh there's three signs in here I can't record then proceed to do everything in our appointment and she only printed me out two ultrasound pictures. I just think that they're not welcoming at all and that she was being very rude to me. I didn't even know that I couldn't record and she's just snatches my belongings out my hands. She told me to come back for my 20 week ultrasound but baby I ain't coming back.

I am so glad I never have to visit this office again…read more I had two ultrasounds performed by the same technician here. She was unprofessional during both visits, watching news on the TV with the sound turned up and talking to me about politics during my scans. It seemed like she paid much more attention to the TV than my ultrasound. I've had several ultrasounds at other facilities and the technicians never talk to me during the scan except to give me instructions, because they are focused on doing a good job. This tech kept telling me during the ultrasounds she didn't see anything and that I didn't have anything, when that is not her job--she should leave that to the radiologist or my doctor. Recently I started seeing a new doctor, she informed me that I will need to get these ultrasounds redone because they were clearly incomplete and poorly done. Additionally, the office staff is disorganized and unhelpful. I called dozens of times throughout the week when trying to schedule my appointments, and they never answered the phone or returned a voicemail. I noticed every time I was in their waiting room, I never heard a phone ring so I know I'm not the only patient who has had these problems. I let this lack of service slide at the time because they were one of the only options available to me with my old insurance and because I thought I was at least getting the scans I needed done. Now that I know what a bad job they did with my scans, I felt like I needed to write a review so that people considering this office might consider putting their trust in a better facility.

My visit did not start out on a positive note. Had to use a sign in sheet and wait 20 minutes to…read moreask a question. Once I was able to speak to someone, they were very polite and helpful in getting me an appointment quickly. When I returned for my MRI I had to wait an additional 30 minutes even though I had an appointment. That being said, this facility is very clean, professional and staff is polite and friendly.

Sara is awesome . Shout out Sara. she deserves a raise so give her one…read more she is a lot more tentative and caring than a lot of the people in there. I appreciate her going above and beyond and calling me.

While the front desk staff are consistently welcoming and kind, once my mom is taken to the back,…read morethe experience falls short. The nurses often seem indifferent or dismissive, making my mom feel unheard, and at times, it's as if they assume she's exaggerating. They hook her up and disappear, often huddled together rather than attending to patients. The doctor takes a long time to arrive, and it lacks the compassionate care you'd expect. I strongly encourage hospital leadership--HR or administration--to investigate this department and ensure patients are treated with the respect and attention they deserve.

Wauchula Hospital is the Best! Our 84 year old dad fell and shattered his leg. Wauchula hospital…read moretook great care of him. The Nurses, CNA's, Therapists, Food service all were attentive, kind and compassionate to my dad. It was almost like being with family. One of the Therapists knew my dad liked Bluegrass music and after his shift played my dad a couple of songs on the guitar. It totally made his day! The food service lady talked with dad about local stores and a few people they both knew. The Nurses and CNA's would just stop by to say hello when they were assigned to other rooms. They helped us by practicing with us getting dad in and out of the car. We needed to know the correct way to do this! The Doctor and other staff were also so caring and helpful. We could not have asked for a better experience. We highly appreciate and recommend Wauchula Hospital!

Everyone was fantastic. The Ladies at the desk were just wonderful. I'm claustrophobic and the…read moreTechnician talked me through the entire exam with a calm, beautiful voice. I just want to say, Thanks !!!

My wife was due for her yearly mammogram and when we got the call to set up the appointment say ask…read morethem that they knew she is in a power wheelchair and the said yes and that your husband will be here to help move her around. We got there and signed in and when we got called the the back things went wrong. They said we need her shirt off so I started to work on the right side and the moved to the left side and one of the ladies started to try and pull her right arm out before I got the left side done. So I told them since you are doing it why am I here, and started to walk out and they said no we can't move her! So I said then please wait till I get her shirt off. In less than a minute I told them she is ready to be moved. They came back in and side we'll start on the right side and as I was moving her chair up to the machine the one lady said this won't work we can't do it. I asked what is different than the last time? She is still in her chair? She just said this won't work, so I got her shirt back on and we left without letting me get her all set up! They just seemed like they we to impatient and in a hurry! They knew she's been there before and we had the mammogram done then! Guess we'll go to Akumin cause they have do it there before too.

I am disabled and cannot walk. I urinate every hour. My new Primary Care Practitioner ordered…read moreseveral labs for me. I searched for LabCorp for an hour using Google Maps GPS. I finally walked up at 12 noon on the dot. Te extremely rude woman said she was closed and would not even let me use the restroom. She apparently has no empathy. I did manage to get back to my house before I began urinating in my pants.

She messed up and gave my gyno the wrong pee because she refuses to hire someone to help her and is…read morealways in a rush..Several people have complained about her because she will have thirty people waiting in two hours and refuses to hire an assistant or another nurse so she can keep all the money. She won't even hire a receptionist. Essentially it's border line Mal practice and the place is filthy.