Absolutely absurd how long it takes to just make an appointment. Called for over an hour, was…read moretransferred at least 5 times and the phone system played in a loop. Terrible customer service, especially for a medical facility. The reviews do not lie!!!

I have tried on two separate days to schedule a CT, Coronary Calcium Score…read more there's always lots of people ahead of you. today, I called with 6 people ahead of me. after waiting for 12 minutes, and 2 people ahead of me, the recording stopped repeating its "advertising". I waited an additional 3 minutes in the hope someone would answer. instead, the call was dropped. I was left with the option of Starting the process all over again. this time, there were 13 people ahead of me. so, I hung up- didn't want to listen to these repetitive messages again. I hope someone sees the message, and this situation is corrected. I still need to schedule an appointment for the 24th of this month- but will not go through this ridiculous process. I can be reached at: Ed Pezzi 305 699-8718. if I don't hear from you, I will have no choice other than to move on to another company that actually has customer service.

I came here for an MRI; they were notified ahead of time that I was claustrophobic and I was…read moretreated gently and with respect. They had a machine that allowed me to have the MRI sitting upright without being strapped down inside a tube. It was still extremely loud and narrow, but easier to deal with. The clinic has a small parking lot and is a bit awkward to get into from the road since it's located on a curve. The inside is bright and clean. I only encountered two people, the receptionist and the technician, but both were very kind. They have very flexible hours and scheduled me for a Saturday so my husband could come with me.

Intake person did not hear my request that I could not lie flat a for MRI and scheduled me for a…read more"regular" MRI machine wasted my time and theirs!

The phones have been out of order for 3 weeks,lakeland,orlando,kississimme…read moreYou have to go to physical building to make an appoinmeny

My primary care giver Dr Yudiel Torres unfortunately moved to this location permanently but many…read morepatient in this area are very lucky for that, he is the best doctor I've ever had. So even it took me almost an hour, I prefer to come here instead because he's really so amazing at his job!

Excellent service, staff explained everything before they began, and as they were doing it. This…read moreput me at ease.

From the owner: Imaging Services at Winter Haven Hospital offers high quality care and educated staff for accurate…read moreimaging studies.

Check in went fine, my wife was here for mri and x-ray. After her mri they said they could not find…read morethe x-ray technician. 20 min+ now told their behind? one girl at front desk trying her best to keep up. Suggest looking for another place for your radiology needs.

The staff are super nice. I was am little annoyed with this company. I have been going to a…read moredifferent company literally two building down from this place. I normally get a call & a reminder. From this place I only got a text 2 day before my arrival. Then imagine my shock when I had to pay $240.00 upfront. Or ally, my mammogram are free but I didn't know I was getting an ultrasound. If they call me in advance would've say no thanks just the mammogram. I think I am going to change my provider for lack of transparency and this place as well. Lack transparency.

I was very happy with my experience at Plant city imaging ! I had a CT score done, they were very…read moreprofessional and friendly. I would go back there for any further tests in th future

I made an appointment for a CT scan six weeks in advance of my surgery. I showed up at the time of…read moremy appointment which was for April 12 and was told that the CAT scan appointment was scheduled for April 17. I said how can that be because that's when I was scheduled for the surgery. Now I'm scrambling around trying to find a place that can do a CAT scan stat. I strongly recommend staying away from Plant City Imaging. It doesn't seem like they know how to schedule appointments nor do they care

Just had to have x-ray and MRI for a broken wrist. I have…read morediscovered that if one takes the doctor's order and physically schedules services, things go fast. Waiting for the order to be sent then hassling with scheduling over the phone is a bitch.

I have been trying to contact and set up my appointment since 12/13/24. They answer the phone…read morewithout saying anything leaves you on hold. Each time I've called I've waited on hold more than 5 mins. Also try calling at 4 and the phone recording states open until 5 but to call back within normal business hours. I have no idea how else to get in contact with this place!!!

I love, love this location. The one on Exploration drive. I accidentally booked at a different…read morelocation but they were able to accommodate me. The phlebotomist is quick and so nice. The place is so clean.

Against my better judgment I found myself back at Quest,12 years later, new location. While…read moreconvenient to home and I like the auto check in, service is still horrible-no receptionist to ask questions, automated phone system with no opportunity to get a human and talks a long time about things "everyone" doesn't need. Had to drive there to ask a question! Meanwhile they drew my labs FIVE days ago and still no results. Who gets away with this slow service when you're waiting on results that could be life or death? Shame on them and shame on me for being dumb enough to be back there. One phlebotomist was a witch and another was nice & helpful. Roulette on who you get, but overall experience is a ZERO.