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    Sanitas - St Cloud

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    1 year ago

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    Saint Francis Animal Hospital - NEW LOGO

    Saint Francis Animal Hospital

    3.8(29 reviews)
    2.1 mi

    Disappointed with the level of care. In every visit, they try to sell me more things that my dog…read moredoes not need. Last visit, they were supposed to do the anal gland expression, and they forgot. As I was about to leave, the nurse tells me that they forgot to do it, and they would do it now (before I left their office). I agreed, and they did it. Next, they charged me again for the anal expression, and then told me that next time it's included as part of the charge for the visit. This contradicts what they just did, in that they charged me for the visit and medication that they pushed to sell, and then they charged me for the anal gland expression they forgot to do during the visit. Then, my dog has been on heartguard and nexguard since he was adopted in December 2023. The order is set to autofill every six months. Today, they call me to tell me they can't fill my dog's heartguard because they want to charge me before refilling his medication. Disgraceful level of service. The staff appears to be nice, but they are being pushed by their owners, Dr. Medera and Mrs Rivera to focus on generating revenue over providing an acceptable level of care. There is a line between generating revenue and focusing on providing care, but when you push sales of things that are not needed, overcharge for services that were already paid for, and withhold medication when my dog has been under their care for so long, it is unacceptable and down right despicable. I will find a veterinarian that actually cares about their patients.

    The staff at St. Francis animal hospital are top notch from top to bottom. The reception members…read moreare polite and efficient starting with scheduling and then through arrival and check out. Past visits with Dr. Madera have been great but my most recent visits with my elderly cat Frazier have been with Dr. Wright. She is very professional, intelligent and a great communicator. Frazier was not doing well and with her guidance we developed a plan that has seen him recover significantly. She gave me all the information I needed to make good decisions for the health of our boy Frazier. We are grateful for Dr. Wright and St. Francis Animal Hospital.

    Photos
    Saint Francis Animal Hospital - OUTSIDE BUILDING

    OUTSIDE BUILDING

    Saint Francis Animal Hospital - EXAM ROOM 2

    EXAM ROOM 2

    Saint Francis Animal Hospital - TREATMENT AND SURGERY AREA

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    TREATMENT AND SURGERY AREA

    Orlando Family Physicians

    Orlando Family Physicians

    2.0(8 reviews)
    0.2 mi

    My usual doctor that I was seeing at the office has changed locations so I was scheduled to see the…read morenew one. I only had the appointment for a medication refill-reason for visit. I am self pay so it costs me $50 a visit. When the doctor came in the room she said she would not refill my prescription??? That was the whole reason for my appointment. I think you should notify patients, especially ones who don't have insurance and are paying out of their own money if a doctor will not be able to provide the service the appointment is scheduled for. I left very frustrated and now will have to pay out of pocket more money with a new provider. Ask all your questions up front when making an appointment!

    I have been a patient of this office for many years. I have found the perfect PCP for my family …read more I am a retired Nurse and have 35 years of experience. I choose Dr Gonzales Valle to provide our medical care. My most recent experience at the office is an example why we choose Dr Gonzales and Orlando Family Physicians. I was very sick with a cough for 6 weeks. I saw my Dr twice and was still sick.Dr Gonzales sent me to Pulmonary for a visit . The NP I saw had the very same impression my Dr did. Her differential diagnosis was GERD,Allergies or Asthma and medicines were prescribed and i was better. My followup with Dr Gonzales was a special visit as he was sincerely happy to see i was finally better. He always takes time to listen,explain and to ask if i have any questions. He thoroughly offers explanations and the rationale for the treatment. I must say all staff are very friendly accomodating and knowledgeable and for these reasons i will always recommend Orlando Family Physicians to my family and friends. Thank you for all you do for your patients Dr Gonzales and all Physicians at Orlando Family Physicians. Sincerely a very appreciative Patient. Laura J Phelps.

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    Orlando Family Physicians
    Orlando Family Physicians
    Orlando Family Physicians

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    22 Health & Hormone

    22 Health & Hormone

    5.0(1 review)
    31.1 mi

    The staff at 22 Health & Hormone is top notch. The quality care and time they give to each patient…read moreis above and beyond what has become standard practice in modern health care. My husband switched to 22 Health & Hormone about 6 months ago and now feels healthier than he has in 10 years. I had my first lab review almost 2 weeks ago and already am starting to see the positive effects in my overall day to day life by implementing the changes in supplements and nutrition Dee Dee recommended. The labs they ran were far more extensive than any PCP or specialist would have ran on me even with quality health insurance. Dee Dee spent almost 2 hours going over each result line by line with me explaining to me the purpose of each hormone/vitamin and what could be done naturally to improve my numbers which in turn will improve my overall health. Your health is worth the investment and this team is great at helping you along the way!

    From the owner: 22 Health & Hormone serves men and women of all ages throughout Greater Orlando and surrounding…read moreareas. Our team specializes in hormone optimization therapy; TRT & BHRT. We offer robust solutions for thyroid dysfunction, weight loss, sexual health, sleep improvement, and adrenal fatigue. Our carefully personalized action plans & treatment protocols help our patients regain their vigor and vitality. Guided by comprehensive lab testing and a holistic treatment approach, our providers strive to facilitate meaningful interactions with every person we meet. The road to optimal health is a collaboration between the patient & their healthcare provider. If you're still searching for answers, we can help. Call today to schedule a consultation.

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    22 Health & Hormone
    22 Health & Hormone
    22 Health & Hormone - Tim Anderson, PA-C, physician's assistant

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    Tim Anderson, PA-C, physician's assistant

    Osceola Women & Family Medicine Specialist - Waiting area

    Osceola Women & Family Medicine Specialist

    1.7(3 reviews)
    2.2 mi

    This place is an absolute joke! They try to bill your insurance for things that don't have anything…read moreto do with your appointment so that they can get money out of you. Lady told me to call my insurance and so I did. When the insurance tried to call her to explain my benefits and tell her that I had a $0 copay, she wanted to ignore the call as I'm sitting right in front of her with the insurance on hold because she knows she's wrong. When I told her she can hear the phone ringing and to stop ignoring it, she turns around and says she's in a "meeting" when I was standing there the whole time. Wouldn't recommend this place to anybody.

    If I can give it NO star I would. This practice is all about money and if you call them out they…read morewill be so rude and unprofessional and will not complete the service. Below is my formal complaint with the Florida Department of Agriculture and Consumer Services and the Florida Department of Health. PS. The reason I went here because it's close to my new address and I totally regret wasting my time with them. I went back to my previous family practice and everything checked good with my health not what the Medina practice saying that I would need all the work done? I went for a physical visit on 8/10/2020 at the Osceola Woman's & Family Medicine Specialists located at 618 13th St A, St Cloud, FL 34769. After the consultation, they were charging me $100 where it clearly states on my insurance card my only responsibility is $15. I called my insurance provider Cigna and they call the Dr. office to let them know my only responsibility is $15. I ask for paperwork and at the front desk, Margarita said that she's so busy and they will (snail mail) me all my paperwork? After that, they say that they sent my prescription order and lab work, but they didn't send my prescription to my local CVS St. Cloud and when I went to Quest Diagnostics St. Cloud for my blood work on 8/19, they didn't send my lab works either. I was in pain from 8/10-8/19 as they prevent me to get my Albuterol and I was wheezing every night and can't sleep. The promised snail mail never came in, so I called the office on 8/19 and spoke to Mary Medina the office manager, and was very rude and unprofessional to me and her excuse was the mail got lost? everything is electronic now and they can send me an email about my appointment, but they have to snail mail me my paperwork? it doesn't make sense to me? After the call on 8/19, I called my credit card company to pull the payment because they didn't finish the service that I paid for as Mary Media doesn't want to listen to me and just being rude and unprofessional towards me. She keeps saying I'm not going to argue with you, so I say to her that I'm not arguing I'm communicating and she's the one that won't listen and then Mary hangs up on me. Now they send me to their billing department and they threatened that if I don't pay them that they will send me to the collection agency and Mary Medina would not even return all my calls and all their staffs are being rude on the phone every time I call and ask to speak to her. I will attach the incident timeline with this form to show my many attempts to work with their billing and their office at 618 13th St A, St Cloud, FL 34769 Phone: (407) 556-3999.

    Sanitas - St Cloud - medcenters - Updated June 2026

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