1. Torneria Pediatrics

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Kissimmee, FL

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Torneria Pediatrics

5.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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Loop Pediatrics

Loop Pediatrics

2.1(30 reviews)
1.3 mi

The office works well in bringing patients in and out quick enough half the time. I have waited…read morehalf an hour past my child's appointment time before being called back to wait a bit longer in another waiting room and no one on staff mentioned the delay. While they see so many patients here, the experience for my child feels impersonal for this reason. The pediatrician doesn't seem to have the time or patience to handle the newborns in a way that feels like they care for my child the way I've had other pediatricians look after my older kids. They take our current insurance and they are in a good location.. but, I'm unsure if I will remain here with my child.

My daughter was seen on Monday afternoon after experiencing flu-like symptoms and tested positive…read morefor strep throat. Dr. Mehra provided a school excuse note with a return date of Wednesday. However, she woke up this morning still feeling unwell and was not healthy enough to attend school.I called the office and simply requested an updated excuse note for one additional day to allow her more time to recover and continue her antibiotic treatment. I explained that by tomorrow she would have received additional doses of her medication and would likely be well enough to return to school. Despite this, I was told that the only way to obtain an updated note with an additional excused day was to bring her back into the office for another appointment.When I explained that I could not bring her in that day and that she would likely return to school the following day if she improved, I was still told no. It seemed unreasonable that the only option being offered was for her to miss yet another day of school just to be re-evaluated for an illness that had already been diagnosed only days earlier.As new patients, this experience was especially disappointing. We were already saddened by having to find a new pediatrician after our previous doctor moved out of state. What upset me most was the lack of compassion, understanding, and professionalism demonstrated by the office staff. My daughter struggles with anxiety, takes medication for it, and becomes very concerned about missing school. She is an excellent student, earning all A's, including in AP classes, and this situation caused her unnecessary stress.I requested a call from Dr. Mehra because both the staff member I spoke with and the office manager, Viviana, were dismissive and rude during our conversation.While I continue to recommend Dr. Mehra and appreciate the care he provides, I sincerely hope the office addresses its customer service and communication practices. The level of professionalism we experienced from the staff did not reflect the quality of care we received from the physician. Unfortunately, even when a doctor is excellent, having to deal with unprofessional and rude staff can make the overall experience stressful and discouraging. At times, that added stress simply is not worth it, which is disappointing because Dr. Mehra himself has been wonderful with my children.I will update this review if Dr. Mehra returns my call and addresses these concerns.

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Loop Pediatrics - Dr. Sanjay Mehra

Dr. Sanjay Mehra

Loop Pediatrics
Loop Pediatrics

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Nemours Children's Primary Care, Kissimmee - Dr. Maneesha Tailor

Nemours Children's Primary Care, Kissimmee

2.8(4 reviews)
3.5 mi

I am extremely disappointed by the care my infant received. My baby was experiencing low blood…read morepressure and vomiting and needed medical attention. We were originally scheduled at the Celebration location, but our appointment was canceled with less than an hour's notice, forcing us to return home to Davenport by Uber and then arrange transportation to the St. Cloud location. After traveling between Nemours locations for approximately an hour with a sick infant, we arrived about 15 minutes late. Despite explaining the circumstances and my baby's symptoms, we were denied care without any apparent attempt to assess his condition or offer an alternative solution. I was told that the doctors were about to close for lunch at noon and therefore would not see him. Refusing to evaluate a symptomatic infant who had low blood pressure and vomiting after the family was already inconvenienced by a last-minute cancellation raises serious concerns about patient safety, continuity of care, and whether appropriate accommodations were made for a medically vulnerable child. I hope Nemours reviews this incident thoroughly and examines its policies regarding sick pediatric patients who experience delays caused, at least in part, by scheduling changes within its own system.

Our primary care physician is Dr. Gonzales. She is PHENOMENAL! Always pleasant and truly cares…read moreabout her patients. I've never had an issue getting my child seen same day for a sick visit. Staff is pleasant and attentive to children.

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Nemours Children's Primary Care, Kissimmee - Meet Dr. Pilar Gonzales: http://findaprovider.nemours.org/Search/Profile/403145/Dr-Pilar-Gonzales

Meet Dr. Pilar Gonzales: http://findaprovider.nemours.org/Search/Profile/403145/Dr-Pilar-Gonzales

Nemours Children's Primary Care, Kissimmee
Nemours Children's Primary Care, Kissimmee

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Torneria Pediatrics - pediatricians - Updated October 2026

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