Great service! And they are very clear on what the service will cost you. Will be coming back.read more

I had emailed asking the cost to hem a pair of jeans. she responded $16. so I drove there, asked…read morehow soon to get the job done & her response was ~ 2 weeks. then she said for a rushed order it would cost an extra $30 plus the alteration fee of $25. I said I emailed you & you indicated the cost was $16? she denied this! I took my phone out & told her that I have the email; "I can show you." then she said "my son probably did that." I said it is signed by you. she repeated "my son did it." I said then you should honor it since you allow your son to help manage your business. she replied "my son did it & I wouldn't be able to start until the end of the month" thus extending the time to nearly 3 weeks BEFORE even starting the job. unbelievable! Such brazen unethical, most likely even illegal behavior! And what an absolute waste of my time, my effort, my gas. I've never had a more exasperating experience with a vendor than with Kim. of course I'll never return but this is a warning to all of you about this businesses integrity, honesty & highly questionable business practices. I also do not believe "her son" did this. I am beyond dissatisfied!

I had to get my husband's suit last minute dry cleaned for our wedding and they were very…read moreaccommodating. Very happy with the results.

bad customer service service won't go there again. Went to pants hemmed ask for the price 20…read more dollars take it or leave it very rude

I love Ian! We have used her service for years. Yes she is…read moreexpensive, but she pays very high rent at the mall. She is also an excellent Seamstress the best I've ever had. You will get what you pay for for sure!

My experience here was a positive one. Yen is a very sweet lady. I see some people on here…read morecomplaining about prices. You get what you pay for especially in a Mall. I had some buttons resown on a very expensive brand new leather coat. She took her time looking at it. Told me how much it would cost. I decided to let her do it because A. I don't know any other seamstress that works with leather and B. I wanted my coat to still look new after the work was done. I trusted Yen because she is professional and experienced in her work. She guaranteed the work and that the buttons would not come off again. You have to realize this coat was brand new and the buttons came off within 4 times wearing it. I also had a shorter leather jacket with fur that I had the hardest time putting it on because of the fur getting stuck in the zipper. This jacket was also brand new and I had to have Yen fix it so that the fur wouldn't keep getting stuck in the zipper. Yen did a professional job of trimming the fur without destroying the look and feel off the fur. She did a beautiful job with it. I can now wear it again without having someone "help me put my jacket on every time I want to wear it." Yen has to charge what she charges because she is renting a place in the Mall. It's not cheap to have a place there. She also has to make money. No one is at work that doesn't want to get paid. After all her expenses at a mall, she still needs to put money in her pocket. She is there all alone and it's her business. No one should be working for free. You wouldn't want to either. She stands by her work, gives you a date and time to pick it up and guarantees her work. What more do you want?.. Great lady, great work, great experience here. Anything that I feel is worth getting "fixed" I would definitely go back to Yen. Thankyou Yen.

I'm in town for a wedding, and didn't get everything cleaned and pressed in time before I left…read morehome. This place was close to my hotel and the reviews were good, so I stopped in. The lady that helped me, I assume it was the owner, was very friendly and helpful. I explained the situation, and she said she could put it on a 24 hour rush. I came back the next day. At the time she told me, and the gentleman that helped me, I assume it was her husband, was also very friendly and helpful. I got my clothes back, and they are perfect. I'm all ready to go. For a shirt, a pair of slacks, and a tie on a 24 hour rush, the price was amazingly reasonable. Thank you so much for your help!!!

Very kind, accommodating, and on time. Joy always remembers us, but she even remembered someone new…read morethat had only there once! Alterations are great and she has suggested different types of alterations that work better depending on the fabric or style of clothing. So helpful!!

I've become a regular and they have provided great service every time. I needed a quick turnaround…read moreon some suits and they accommodated that with no problem. I'll continue taking my items to Highlander Cleaners.

My husband bought a blazer and we wanted to get it cleaned before he wore it. The staff was super…read morefriendly when I dropped it off and when I picked it up, and the turnaround time was so fast! It also cost less than what I expected, but the blazer is the only thing we own that requires dry cleaning so I don't have a frame of reference. Pro tip: If you get on their mailing list they do sales periodically.

been going to them for years great service and good cleaning services but unfortunately closing…read more2/22/2024 for goid

I wish I could give 0 stars. The customer service at this store is beyond disappointing. The…read moreseamstress refused to listen to my concerns and said verbatim "maybe you should find another store" when I asked "is there anyway you can get it to me before 12 days, I'm traveling for a trip". In the middle of the conversation, she walked away to the back of the store and ignored me. I would never recommend anyone to this cleaners. The lady at the front was also ignoring the entire scene and refuses to speak. Poor customer service, I feel terrible for the owners.

Their entire operation is disfunctional because they are only committed to existing clientele by…read moreappt. only. But you are not informed about their business model until you arrive at their storefront and the doors are locked.

A great local shop right on Main Street Hummelstown. They were incredibly helpful with making sure…read moreI had everything I needed for my wedding even though I had rented a tux from men's warehouse already, wish I would have stopped here first. Place was clean and organized with rewards they've won over the years proudly displayed next to the register. And it's conveniently located right next to a small parking lot for easy access. They gave me some good advice and worked with me for what I needed. Unlike Men's Warehouse you'll definitely like the way you look after coming to Bill Maloney's. Will definitely be using this place again next time I'm in need of a tailor

Update with wedding dress photos. Was able to comfortably walk down the aisle and dance in the…read morereception dress :) thanks again to Andrea from A Stitch N Time!

Hemmed curtains to a shorter length and made me a table runner with the extra fabric. Very happy!!read more