I am surprised to see such low ratings. I've been a customer for several years and keep returning…read moredue to the super service and great value. Sure, I understand the one-off complaints, but any business or person needs to be judged on a body of work, not a single instance. In total, Kissel Cleaners is as good as it gets. Pleasant people, organic process, timely delivery, effective procedures. I like to look crisp and Kissel delivers . . .

Recently had (9) mens slax shortened. All were pinned to proper length at home in advance. Inseam…read morelengths varied a bit based on the fit of each pant. This was puzzling to them at first but with some explaining they finally understood why to hem as pinned. Job was completed in 10 days and the hemming was done as hoped and nicely finished. Charge was fair. Will use them again as needed.

Did a good job and fast!! Asked to have my pants next day and it wasn't an issue. Located in a easy…read moreto access location

Best dry cleaner in Middletown.....love the Eco friendly approach and my orders have ALWAYS been…read moredone before the scheduled done date. Love that they provide confirmations and updates via text.

I messaged them regarding some dry cleaning that i needed done for some curtains in my home. I was…read morevery pleased with the response time and the straightforward this is the information we need from you before we can give you a quote. So yes I gave them 4 stars for their prompt response and the no nonsense quality. I am one of those that work on the... This is what I need from you what do you need from me to get things done No I did not get the opportunity to use their services but it was not due to anything they had or had not done. My health took a turn in the wrong direction. I still need the service and hopefully when I am able they will be available to assist me.

Checked in on 12/22 and 12/26…read more Good prices, polite service, offer discounts for frequent cleanings. Most important they accommodate you when you need clothes back soon.

Reasonable price and prompt service. Apparently I need more characters in this review.read more

I grew up in Etown and can't ever remember a time Highlanders wasn't there. I was recently passing…read morethough for my work with the military and stopped to visit my folks. I needed my dress uniform dry cleaned and pressed last minute and emailed Highlander's ahead of time to ask if they could accommodate my expedited request. They were super accommodating and their customer service when I dropped and picked up was second to none. A lot of businesses have come and gone over the years in Etown but there's a reason Highlanders is still there.

I am a creature of habit and this place has my heart. My dad has also been going here for years to…read moreget his business clothes dry-cleaned and pressed. They have wonderful customer service (truly, everyone here is very kind) and very fair prices. I won't risk trying a different place for alterations because because every time I've gone here, the work was wonderful, exactly what I asked for, and done in a timely manner. I've had linen pants, work pants, jeans, etc. all altered here and they've all been perfect. I wouldn't recommend going during the holiday season as they are typically swamped with alternations.

I have gone to Kim's for over 20 years and had a good relationship with them. They recently…read morealtered my daughter's party dress. It just needed to be shortened in the hem and straps. Somehow their tailor had a mixed message and completely deconstructed then reconstructed the dress in an odd way. The tag is now under the arm instead of the back and there is a seam running up the front. The dress no longer fits and is now worthless. It was brand new and still had the price tag. I took it back to show them and Mrs. Kim became combative insisting that the dress was like that when I brought it to them. I have photos before of the dress and it clearly was different. There is no question that it was mistakenly altered at their shop. She refused to listen and accused me of upsetting them. After 20 plus years of frequenting their shop, I'm shocked at her reaction. I've now also seen similar negative reviews. Extremely disappointing. I am now out $250 for the ruined dress and alterations which they refused to reimburse. I will never go there again.

They are our go to for all things dry cleaning and sewing/ alternation services. I've had multiple…read moreitems altered here for weddings etc, and our curtains - they are outstanding. Items always completed as scheduled, most of the time even a bit early. Love the text service when the item is done.

do not come here, the new owner/boss is not good the quality changed from years ago and service is…read morenot that good

Quick, efficient, good quality of work, rapid pickup of completed laundering within 28 hours of…read moredropping several dozen dress shirts off for cleaning/starching/pressing. What I was looking for in a dry cleaner!

I found this place, because my husband needed his pants dry cleaned ASAP. It was the only place…read morenear me where I could find next day dry cleaning. There is a slight up charge for next day service. It's probably one of the nicest dry cleaners I've ever been to. It's in the same building as Devon and Houlihans. They do have three parking spots dedicated to their business since that lot gets full fast.