We stopes by this dealership to look at a couple of used vehicles we saw online. This business is…read morefamily owned and we had friendly exceptional service. We test drive a couple of vehicles, asked for a loan approval and left town for the weekend. We had an appointment to pick our purchased vehicle up on Monday. The vehicle was ready to go and we finished our paperwork and were out of there within an hour. The whole experience was pleasant. As we were filling out our paperwork we learned that oil changes would be $20 as they pay for the oil for all customers who purchase a vehicle from them. Over the years when we have purchased vehicles from The larger dealerships it has taken 2-3 hours to complete the purchase. We appreciated the fast service we received and everyone there was friendly and personable. Plus, we also felt like we got a great deal on our purchase. I would not Hesitate to stop off at this dealership first when looking for a new/used vehicle.

I contacted Reed Chrysler on a Friday to set up a test drive and viewing early the next week. I was…read moreencouraged to put $500 down to hold the vehicle over the weekend. I put the money down and was communicating back and fourth with a sales rep over the weekend. The rep pumped up the vehicle proclaiming how good of a deal it was. On Tuesday I drove 2 1/2 hours to view this "great" vehicle and I let the rep know exactly when I would be there. Upon arrival, the rep seemed frantic. He informed me that the truck should have been detailed but never was. The truck has covered in dog hair. Each side of the front bumper was scratched. The bed was quite beat up. The truck had a few surface rust spots and the underbody was rusted very badly for a 3-4 year old vehicle. I couldn't help but think, "how do you not look at a vehicle that I called about 4 days ago." Waste of my time. Waste of my money. Poor quality vehicle at an overpriced asking price. I'd strongly recommend looking elsewhere.

I do give Easton Motors a little credit for reaching out to me in response to my negative review…read more Beyond that, no, my opinion has not changed. Here is some background story: Despite my better judgement, I financed a car through Easton (for a much higher than average interest rate and high monthly payment) because I needed transportation and did not have any savings at the time. The staff was exceedingly friendly and accommodating while trying to sell the car to me. However, two months later, I was laid off. Looking ahead, I called Easton right away to try to make alternate payment arrangements. They wouldn't return my calls, and when I WAS able to get them on the phone to discuss finances, both the local rep and the owner that I spoke to were rude and insulting. They refused to give any accommodations or extensions at all, and repossessed the car as soon as they were able. If they would have worked with me at all, I would've been able to keep the car since it only took me one month to find a better and higher paying job. Instead, they got to resell the same car (for the same price, I'm sure) and now I'll be working for years to repair the hit that my credit score took. Bottom line: Your best friend during the sales process, then will throw you under the bus.

So we were in a bad situation financially and needed a car. None of the cars had a price up front…read more We wanted a 2010 escape but they said it was out of our budget and sold us a 08 equinox instead. I don't see how the prices could be that far apart on 2 similar vehicles but what ever. We have had the car over 3 years and other than the head gaskets going out (which I fixed myself) its been a good car for the most part. I will say that if you are like hours late on a payment they will call freaking out. I forgot to transfer money from my account to the one the payment comes from and they blew up my phone like I was trying to steal the car. We pay every 2 weeks and haven't missed a payment in over 3 years. Also we switched Insurance carriers and with in a day we had papers we were in default. They didn't even give us a chance to get them the new info before freaking out. our car will be paid for in the next year and I wont by from there again. If you want to pay 19k for a car that's worth 6-8k and had 100k miles or over on it knock yourself out.

I stopped in one afternoon to look at a used Mercedes they had on a lot about 10 months ago. The…read morestaff is really nice and I liked interacting with the owner and wanted to support a family run business. They did get the car ready to sell and worked with me. However, the second I drove this car off the lot it has been nothing but a lemon and I can not wait to get rid of this car. I bought this car with 68K miles on, pretty low miles considering the year it was and really it appeared to me in mint condition. I have not put a lot of miles on it but I have sunk a ton of money into this vehicle to be able to get it to a point where I can sell it. Mind you they are not a Mercedes dealership but I did hear from one of the employees the owner likes to pick up these older luxury cars, that's great in all but they should be more aware of these vehicles if they are going to sell them. I have not driven this car a lot because all of the problems I have had with it and especially the suspension which is a major deal. All in all they are nice enough to buy from but in a world where used cars are at a high value, step in with caution or ask as many questions as possible and do your own research!

From the owner: Napleton Beaver Dam Chrysler Dodge Jeep Ram in Beaver Dam, WI, is your trusted dealership for all…read morethings CDJR. As part of the Napleton Auto Group, serving customers since 1931, we are committed to providing top-quality vehicles, exceptional service, and a customer-first experience. Explore our extensive inventory of new Chrysler, Dodge, Jeep, and Ram models, along with a great selection of quality used vehicles. Our expert service center, staffed with certified technicians, ensures your vehicle stays in top condition, while our finance team helps secure the best loan or lease options for your budget. Visit Napleton Beaver Dam CDJR today or call to schedule a test drive or service appointment!

They're CROOKS! Sold my 18 year old daughter a Kia Forte with the wrong engine in it. When she…read morebrought it to our mechanic, he called and said there were many issues with the vehicle. 1)First and foremost was the wrong engine in the vehicle to which whomever swapped the motor took a grinder and ground down the engine block to make it fit. 2) Next the air compressor is not attached to anything and flops around the engine compartment because once again wrong motor covers up the anchors for the compressor. 3) there are at least 4 different sensor wires that are not attached to anything so we don't know how the wrong engine is performing. 4) the timing chain/belt is worn and when you move from a dead stop you can hear it whine. 5) the engine and transmission don't line up properly so when you give it some gas you can hear the the grinding of the gears. I would not recommend this place to anyone! Even if you're my worst enemy. Called The owner explained what our mechanic found and he tried to turn it on us that Chausee's automotive which is a trusted shop in Sun Prairie (been in business for over 40 years) was wrong and didn't know what they were talking about. I went to school with the owner. Next we set up an appointment so his mechanic could look at it. Called the night before and changed the time. I called back and he never responded and haven't heard from him since. Please don't throw your hard earned money away at this place.

From the owner: Car Dealer, Auto Repair. read more

This car dealership is absolutely fantastic. They inspected and repaired everything before I bought…read moreit. I felt like I was buying a new car!! Everything was cleaned and working perfectly. Such great service. And the used car I bought is wonderful. Thank you!!

The car we purchased was worth what we paid for it. It was very clean. We did, however, have…read moreproblems with the owner, Tim Welch. He needed to have the rims repainted; he said it would take a week. Months later, I wrote him a letter and asked him what the holdup was. He said they will be ready tomorrow, In other words, he would not have had them redone until I complained. Also, I paid him $200 for spare tires while the rims were being done. Once the rims were done, I requested the $200 back. He never returned the money.

Was right before a late notice long trip. Needed an oil change. Service people got me a next day…read moreappointment. Then onsite staff (Nicole - I think it was) was very helpful and pleasant to deal with. The coffee in the waiting room is delicious also. Thank You! Also, Ron was a good guy to deal with when purchasing my car. He's decent sales dude!

DO NOT GO HERE!!! This place is a JOKE!!! The mechanics are HORRIBLE!!! I honestly do not know…read morehow they even call themselves mechanics. It will take them 3-4 times of "fixing" a single problem; and if it actually is fixed, it will have costed you now 4 times the amount! DO NOT GO HERE!!!! I have never worked with such dishonest professionals in my life.

Summit has always been my number 1 go to whether it's for services or buying a new car, everyone is…read morealways friendly, knowledgeable, and never pushy. Great Business! 10/10

The service team at BD Summit Ford is EXCELLENT. They were able to schedule both of our vehicles…read morefor routine maintenance within a few days of my request and very courteous and professional upon scheduling. Super accommodating as they picked up and dropped off my vehicle from work, so I would not have to leave. FANTASTIC job team, we will be repeat customers!! Tracey S.

I am so glad I found this shop. They always discuss thoroughly what is needed, get it done very…read morequickly and for a reasonable price. If you are looking for professionalism, honesty and fair prices, Griswold is the place. Nancy W

I got an estimate to replace the timing belt and the water pump. He did the job in a timely manner…read moreand cost exactly what the estimate was. Friendly as well. would recommend.