The service team at BD Summit Ford is EXCELLENT. They were able to schedule both of our vehicles…read morefor routine maintenance within a few days of my request and very courteous and professional upon scheduling. Super accommodating as they picked up and dropped off my vehicle from work, so I would not have to leave. FANTASTIC job team, we will be repeat customers!! Tracey S.

Terrible customer service, on initial contact!!!! the truck…read morewe put money down on and was then promised to someone else (but his financing fell thru) was then offered back to us. Wow, so after much frustration and consideration we decided to give them a second chance and worked with a different salesman Gabriel (can't say enough good things about him) he took the time and was very knowledgeable on the features of the truck we bought. I still have reservation about this dealership especially the overpriced extended warrenty they try to sell you. The extended warranty directly from Ford was thousands of dollar less and had more options.

I have been to their new location in Hustisford as well as the previous one in Neosho. They do…read moreexcellent work at a fair price and I am always satisfied with the work done. Highly recommended for Swedish cars.

I can't believe how much work these guys did in such a short amount of time. All at a fair price…read moretoo! We dropped off our 2004 Saab 9-3 and basically told them to fix everything they could find wrong. We already knew we needed front springs, a power window repair, brakes, wiper motor etc. These guys had the car for a few days and got everything done. They went above and beyond by fixing some minor things and not mentioning or charging for the extras. We are very pleased and now can give the car to our teenage daughter with peace of mind.

This place was so helpful and professional! If you have a roadside emergency I hope you are lucky…read moreenough to be nearby.

Took my car in and received a quote. The mechanic exceeded the cost of the repairs by 1000.00. It…read moreis a very old car so we certainly had no intention of putting that much money into the vehicle. He didn't get approval beyond the quote but we paid the bill regardless. Why do this to a reliable customer? Certainly never stepping foot into that garage again. Lost a good paying customer. It really is a shame.

Big shout out to Big Mikes Cycles !! They helped me diagnose a starter problem on my 33 year old…read moreSuzuki street bike. Tested some parts for me and gave really good advice on how to fix the problem. Bike is running again. Thank you Big Mikes Cycles.

Cost me $125 for them to look at my bearing and bring it back. They fixed nothing and quoted a…read moreprice of over $2000.00 to replace a bearing. Great place if you need an oil change or your tire patched. Anything more technical than that you'll need a professional. Not these guys!

They really helped me out in a pinch a few weeks ago! A few screws on my car were loose and they…read morequickly helped me. Very nice people working as well.

Straight up con !! Charged me for a 150 !!!!!! For a estimate I never received.Ass backwards place…read more.A creditable body shop does not charge for a estimate!!!!.

We had an issue with our brakes while passing through Columbus. We pulled into Big Mikes at 4:30…read morepm, Mike took it for drive, repaired in a short time and charged us nothing!!!! Wow if only we lived in Columbus, that's how business should be done. His receptionist was kind and friendly and the facility was so clean We totally appreciate you guys!!!'

We have been bringing our vehicles to Big Mike's since the shop opened (2015 I think). We have been…read more100% satisfied with the work, advice, and treatment we've received. Even when we didn't like "bad news" it was clearly and patiently explained in detail in normal words that we could understand. No "up-selling," no pressure. We trust Mike's so much that when I broke down in Oconomowoc, I paid the extra $$ to have the car towed to their shop. All the guys are great, Diane is super friendly.

I moved to Hartford from living in Milwaukee for four years. While I was in Milwaukee, I was…read moreovercharged and manipulated by many mechanics simply because I am a woman. When I moved to Hartford, I expected the same situation as it's a widespread issue. However, I have nothing but kudos to give to D and D. They've always given me a fair price for the work on my vehicle. They always do what is asked and never more. Words cannot express how much I appreciate that I can get what I needed taken care of, and no one tries to upsell me when I pick it up. Too many times is a new issue presented when one just got fixed, but I've never had that problem at D and D. Even the owner had reached out to ensure my service was satisfactory. If my vehicle weren't a diesel, I'd say I'd never go anywhere else. But for all non-diesel related issues, I'll always go to D and D.

The staff at D & D is an amazing team of professionals who are the best at what they do. They are…read morehelpful on the phone, understanding to those who may need an answer, and courteous to all of their customers, returning and brand new ones. Their work is second to none, they do it right and get it done in time. I am a returning customer and it is because they have earned my business.

Looking for a truck (or car) has become a project. Not like years ago…read more Now days you only get to see the salesperson. Everyone else that has any thing to do with the transaction, such as trade value are hidden from you. At Lenz we sat down, talked about what we wanted, including, price range and its use. The staff then gave us a series of choices and helped us fit them into our needs. Left happy. I will buy again from them.

Where do I start? I…read morepurchased a truck from Lenz Truck in Fond du Lac back in 2015 and had a very good experience. Because of that, I decided to return to Lenz Truck when I was ready to purchase another truck. I found a truck I was interested in on their website and initially started working with the Fond du Lac location. I was then told the truck was located at the Minocqua Truck Center. The salesperson in Fond du Lac would not bring the truck down from Minocqua until a deal had been made, so I continued working directly with the Minocqua location. After getting a price, I had my sister, who lives about 45 minutes away, stop and look at the truck for me. She said the truck appeared to be in good condition, so I decided to move forward with the purchase. I then made the five-hour trip to Minocqua. The salesperson was friendly, and everything seemed to be going well. However, after completing the purchase and getting ready to leave, I was handed additional paperwork. Unfortunately, I did not take the time to thoroughly review it before leaving, which I should have done. When I got home and reviewed everything, I discovered that the truck had oversized tires, which causes the speedometer to be inaccurate. When I contacted the dealership about this, I was told that I would be responsible for having it corrected. I also received the title and discovered that the name on it was incorrect. The title was supposed to be in my company's name, but the dealership told me I would have to get that corrected myself. There were also a couple of other smaller issues that were not brought to my attention during the sale, as well as a few things I noticed after getting the truck home. The truck itself has been good so far, but I am disappointed with the experience after the sale. For approximately two weeks following the purchase, I received numerous texts and emails asking me to leave a review. It gave me the impression that getting a positive review was more important than addressing the issues I had with the purchase. My advice to anyone considering purchasing a vehicle from this dealership is to take your time and carefully inspect the vehicle and all paperwork before signing anything. Do not rely solely on what you are told verbally. Make sure everything is correct and that you understand exactly what you are purchasing before you leave the dealership. I had a good experience with Lenz Truck in 2015, which is why I chose to return. Unfortunately, this experience was very different. I like the truck, but I am disappointed with how some of the issues were handled after the sale.