I ordered two items from MSP Design Group through my company's web site. It says 2 to 3 weeks for…read moredelivery. It has now been over 5 weeks and i have not got a straight answer when the items will be shipped. I have talked to a real person who said he didn't have access to the information and he would send a email to someone else to follow up on my order. So far all i have got is ew are really really busy and we will get your items to you as soon as possible, but no time frame. Please change your disclaimer to say over a month because if i would of known it would take this long I would of purchased these items from somewhere else.

Recent name change from Martin Screen Printing to MSP Design Group. I have done business with this…read morecompany for around 5 years now and have found them great to deal with now and in previous years. The name change stems from the company being sold off Summer/Fall 2015. The most recent experience my son's swim team. TIDE has a contract with MSP for them to supply all T-Shirts, hoodies, hats etc with team logo's. They set up an online store for ordering that I have yet to use, but have heard it works well. If you need to drive to their office the GPS will lead you to the front door, well sort of. Be prepared for the turn off onto the VB Blvd frontage Rd. There is visitor parking right up by the door. There is also off street parking. The products we have purchased so far have been of good quality. A logo modification was handled upon request in coordination with the team to improve visibility. After multiple washes of T-Shirts they have held up well. The hoodie draw string came out on first wash, then second wash and company was contacted and to date are looking into it. The service has been strong and professional. On both occasions I have dealt with them directly. First time was CSR Diane who met up at the pool for a delivery. Second time was in the office with Diane, office staff and founder of the company. Every one super friendly. I would recommend for your printing embroidery work. MSP has the products and service to help your individual, team, or business needs.

Great art design, great service, great prices! This is an owner operated shop where you get the…read morepersonal service that you having been looking for. Ink Blot Tees is amazing!!!

From the owner: Screen printed apparel.read more

What a horrible experience! FIRST AND LAST!! I took this plush robe in just to get it embroidered…read morefor my husband. Dropped it off on Tuesday and got a text saying it was ready on Thursday. When I went to pick it up this is what it looked like! The letters are tiny, they are crooked and there's nothing special about this design! No symbols, no circles and no curly cues! I expected a regal design to look very elegant and manly. NEVER AGAIN!!!! They didn't charge for the job, but they also ruined the robe!

We had great service ordering embroidered shirts for our small business. They were very…read moreaccommodating since we needed a quick turn around on our product and they turned out great. Would definitely go back for more embroidered materials for our business.

This company has printed my company's T-shirts since 2009 on and off. How is it that this is my…read morefirst time actually coming here? It's on a very busy commercial side road and you will definitely pass it if you're not looking. The building is very old and they don't even have a sign out front. All the employees were very pleasant to work with and talk to. I started corresponding to order our next batch of Tshirts through email with Kathryn. We were given a quote, so I proceeded with the order. When the shirts came in we were given the invoice and couldn't believe the amount was $1000 over the quoted price. They did not account for half the shirts during the quote process and they were very apologetic. To be fair, they tried their best to rectify the situation, and actually took it down a bit, but we still paid over $1000 and above what we were wanting to pay. I'm not happy this happened, but customer service was on and for that I can overlook this, as long as it doesn't happen again.

SS&G has been providing my company's shirts for over a year now. Initially, I was bringing my own…read moreshirts for them to print on but they actually have a brochure you can order directly from. The prices are reasonable, the staff is super friendly and the turn around time is pretty good. They're experience in what they do. I haven't had any issues with the printing on my shirts fading or peeling, so it's great quality.

Fast!! I'm…read moresatisfied! I forgot the store was even located in the mall but luckily I remembered that it's near the end where Macy's is located. I visited a few months ago and was in and out in less than 20 minutes it's usually busy from what I can recall but on this midday during the week it was not a line at all. Super satisfied with my product and even though it's been months ago my husband still wears his custom made shirt to this day! I highly recommend you check out the store located inside the mall if you enter where Macy's is located go towards the mall opening and the shop is to the right. H ave fun and enjoy life :)

Easy and fast! I made a shirt for my son's 21st birthday, and it took no time at all. Great staff…read moreand great price.

Professional and excellent service. Great product selection. Always helpful in every aspect of…read morebusiness. I highly recommend!

From the owner: Promotional Products, Uniforms, Embroidery, Graphic Designread more

Been ordering patches from Dolphin for almost 20 years now and they NEVER disappoint! They are…read morealways willing to help with rush orders, and their quality is second to none! If you're looking to get a single order completed or multiple orders I cannot recommend them enough, you will not be disappointed!

This place is awesome! They fixed my hats I had ordered and made a mistake on the ordering very…read morequickly.. they have wonderful customer service and really take care of their customers! Will definitely be using them in the future for all my embroidery/screen printing needs!!

I cant say enough about creative embroidery. They were professional, polite and extremely…read moreaccomodating. My father in law passed away and we had only a few days to prepare for the family gathering to celebrate his life. We wanted to get his nickname printed on his sweatshirts for the children and grandkids to pass out. Creative embroidery was willing to take our quick turn around project. We couldn't be more grateful!. The embroidery turned out Beautiful! Thank you so much! You have helped us tremendously.

Lee was awesome! I called him in crunch because I needed my jacket embroidered and he went above &…read morebeyond. Thank you so much for your patience and expertise.

The company that I work for normally uses this this print shop, therefore I didn't have to search…read morehigh and low for a reputable company. I worked with the owner, Johnny and he was efficient, on point, to the point and delivered way before my deadline. I was in charge of the marketing for an upcoming event and I needed 21 custom shirts within two weeks. I already had a catalog but the company has a website so you don't necessarily need to have physical catalog. I already had a shirt choice in mind but Johnny helped me choose a shirt that would best fit the ladies. The group of ladies I was purchasing for are all different sizes: ranging from extra small to 3x. We ordered a popular polo shirt. While some ladies needed to go up in size I ordered a large and I was comfortable. If he tells you an extra large is equivalent to 1x... It's not. Order a 2x. From start to finish this process was seamless. The email contact, phone contact and even the pick up all were above satisfactory levels. The only brow raiser...out of the 21 shirts ordered, one shirt had the patching on the opposite side. While this wasn't a major concern it was noticeable of course. Nevertheless, I was pleased and I would definitely recommend this print shop. The location of the shop is in the Oceana section of Virginia Beach. It's definitely not somewhere off of a main road but using your GPS you should be able to locate this small shop without any issues. Have fun | enjoy life

We needed a new company for our screen printing needs that met our budget and was local. For years…read morewe used an out of state company but couldn't take the risk this year due to time constraints; COVID's made mail order a real gamble. Our business even thought of using the local company that we'd used last year out of desperation & fear --they had a 5 star rating on here --despite their subpart products, service and quality. Thankfully, I talked everyone out of using them again. After our recent experience with Cavalier Sportswear, we're sending all our business here! They're staff is professional, kind and makes the process painless with their quick response times. Emails & calls were answered quickly during each step of the process. This company is proof that killer companies are flying under the radar and far more reliable than other companies who have more reviews & 5 reviews on YELP.

Had an Elmo sticker made for my daughter's party back in March! Good quality, quick turn around…read moretime, it came out exactly how I pictured it! Very satisfied with the product! Would definitely recommend.

very knowledgeable, easy to work with and my order was ready with time to spare before our event!read more