Had an Elmo sticker made for my daughter's party back in March! Good quality, quick turn around…read moretime, it came out exactly how I pictured it! Very satisfied with the product! Would definitely recommend.

very knowledgeable, easy to work with and my order was ready with time to spare before our event!read more

What a horrible experience! FIRST AND LAST!! I took this plush robe in just to get it embroidered…read morefor my husband. Dropped it off on Tuesday and got a text saying it was ready on Thursday. When I went to pick it up this is what it looked like! The letters are tiny, they are crooked and there's nothing special about this design! No symbols, no circles and no curly cues! I expected a regal design to look very elegant and manly. NEVER AGAIN!!!! They didn't charge for the job, but they also ruined the robe!

We had great service ordering embroidered shirts for our small business. They were very…read moreaccommodating since we needed a quick turn around on our product and they turned out great. Would definitely go back for more embroidered materials for our business.

Great art design, great service, great prices! This is an owner operated shop where you get the…read morepersonal service that you having been looking for. Ink Blot Tees is amazing!!!

From the owner: Screen printed apparel.read more

All began and ended well, and my end products (magnetic car signs and a yard sign) are spectacular…read more Unfortunately, some procedural rudeness and lack of cooperation with a supervisor (Michelle) prevents a 5-star rating.

My first time doing anything with a printing service, and I didn't know what to expect. I had a…read moredesign for a banner to hang behind my band when we played. I took it to Designs, and consulted with Dave to determine my best possible outcome. It took only three days for the call to arrive-my banner was done. I wasn't expecting it to be very good, because of the size of the file I made. When he unrolled the banner, I couldn't believe my eyes. The color was perfect, the detail was amazing, and the crispness/sharpness of the imaging had me dancing for joy!! This FAR exceeded my expectations, and I would recommend them to absolutely anyone. Price? exactly half what I was expecting. Thanks, and I will definitely be a repeat customer.

I ordered two items from MSP Design Group through my company's web site. It says 2 to 3 weeks for…read moredelivery. It has now been over 5 weeks and i have not got a straight answer when the items will be shipped. I have talked to a real person who said he didn't have access to the information and he would send a email to someone else to follow up on my order. So far all i have got is ew are really really busy and we will get your items to you as soon as possible, but no time frame. Please change your disclaimer to say over a month because if i would of known it would take this long I would of purchased these items from somewhere else.

Recent name change from Martin Screen Printing to MSP Design Group. I have done business with this…read morecompany for around 5 years now and have found them great to deal with now and in previous years. The name change stems from the company being sold off Summer/Fall 2015. The most recent experience my son's swim team. TIDE has a contract with MSP for them to supply all T-Shirts, hoodies, hats etc with team logo's. They set up an online store for ordering that I have yet to use, but have heard it works well. If you need to drive to their office the GPS will lead you to the front door, well sort of. Be prepared for the turn off onto the VB Blvd frontage Rd. There is visitor parking right up by the door. There is also off street parking. The products we have purchased so far have been of good quality. A logo modification was handled upon request in coordination with the team to improve visibility. After multiple washes of T-Shirts they have held up well. The hoodie draw string came out on first wash, then second wash and company was contacted and to date are looking into it. The service has been strong and professional. On both occasions I have dealt with them directly. First time was CSR Diane who met up at the pool for a delivery. Second time was in the office with Diane, office staff and founder of the company. Every one super friendly. I would recommend for your printing embroidery work. MSP has the products and service to help your individual, team, or business needs.

For the most part I'll be back…read more I was in search of a print shop, but more importantly I wanted a quick turnaround and a quality shirt. Well here I am! I did a quick search on Google and found this place that's within 10 minutes of my current location. Talk about timing - perfect! This shop is located inside of Pembroke Mall in Virginia Beach...it's not to far from the department store, Sears. I walked in and two employees were working on products, but I was immediately greeted upon entering. I spent maybe 10 minutes in the store and the male employee advised he could do the custom shirt for $25. Now if I have my own shirt, the cost will be $20. Special thanks to Sears - I found the shirt I needed and it was on sale. I returned and went over the details of print I wanted on the shirt. Everything seemed simple enough - all good! However, the pick up date was set for the following day. I'm not sure why the shirt wasn't printed at the time I placed the order, but I didn't need it until the following Monday, so no worries here. So it's 5pm the next day and my shirt is ready for pick up! But OMG!!! The shirt was printed with the color I DID NOT request! OMG... I was a little disappointed but after a minute or so of explaining myself to the same guy I placed my order with, he advised "bring me another shirt and I'll reprint it for you" - OMG again so thankful for Sears - another quick run and picked up the same style/color shirt. I returned back to the shop and my shirt was printed in minutes. Needless to say, I have two shirts now. Two for the price of one! So yeah how can I possibly be mad now. I'm giving this place nothing less than four stars because of the customer service and convenience. I quickly turned my frown right-side up! My advice to you - if you decide to use this company triple check to make sure they have the details of your order right the first time. It's good to know this place is around in case I need something else printed in the near future. And it looks like they have a second location in Norfolk too. Have fun and enjoy life!

The location in Greenbrier mall is HORRIBLE! Customer service is the worst-with both employees that…read moreI have encountered have a terrible attitude, non accommodating, argumentative, and rude. The owner of this business should spend some time either re-training his/her staff or replacing them -- these two people will impact your business in a negative way. They are great at taking your money but then when they have to deliver a service for what you paid for it is almost like they are laughing at you.

I wish I could give zero stars for this business. The customer service is the worst! I asked for a…read moredesign on my shirt and the person didn't write anything down. When I came back to pick up my order it was wrong. She continued saying that's the way I told her to do it. I know what I said and I was very specific because I can only wear the shirt a certain way. I provided the shirts to them and they were ruined. She was completely inflexible and just insisted on I told her it was that way. She did not apologize just said it "looks better that way, it'll be OK. Come to find out this was the owner. I DO NOT recommend this place to anyone. The location is definitely Customized Teez in the Pembroke mall. I 100% reviewed the correct location. The lady claimed to be the owner when I asked to speak to the manager.

Thursday, 1/23 I had been looking for a tee shirt with a whale on it for my 13 year old autistic…read moregrandson. I happened by "Customized Teez", went in and posed my wishes to the clerk, Gazelle. She went to her computer and brought up numerous whales for consideration. We decided on one and she asked if I wanted his name on it. A short time later I had a shirt that greatly exceeded my expectations. Also I was well entertained by this young lady's ability and attention to detail. She also pressed and folded the shirt. I was impressed. Friday, 1/24 I returned with my iPad which contained a video of the twin of the above grandson,also autistic, but learning to ride a motorbike. Gazelle extracted one frame from the video, resized and enhanced it and added his name. Wow! What a beautiful job. I couldn't be more pleased.