Xfinity website took 15 minutes to give me a quote to increase my cable channel selections. Quote…read morewas $20 higher than advertised price. Terrible customers service. Slow and predatory.

VERY VERY SLOW SERVICE, AND NEGATIVE ATTITUDE…read more. The Xfinity store in Canton, Michigan opens at 10 AM. I arrived at 10:10 AM and was the fourth customer in line. By 11:15 AM, I still hadn't been helped despite being on their list for over an hour. This is the second or third Xfinity box I've had that has failed, so it's already been a frustrating day. At 11:20 AM, the support representative finally called me up to the counter. However, as I was walking up, a woman who had just arrived cut in front of me. The employee chose to assist her first, so I had to sit back down and wait even longer. When I was finally seen, swapping out my modem took less than a minute, but the representative who helped me had an unpleasant attitude. This store is in serious need of better management and staff training.

I hate AT&T. Uverse internet gets the job done - it's nothing extraordinary. I sometimes have Wifi…read moreconnectivity issues. Why do I hate them? Well, it's quite simple: You can never, ever trust that what you're being told by a customer service/sales rep is correct/complete. If you don't know what to ask, you can get screwed. You can call three different times, talk to three different people, and get different info from each one. Wait times to speak to a rep can be very long, and God help you if the rep who finally answers can't help you - and that's often the case. When you get transferred, you'll have to explain the entire situation all over again...each time you get transferred. That alone can turn the calmest, most peaceful of souls into a raving lunatic. The two-star rating is for average internet and horrific customer service.

I would not recommend this business at all. You can have Internet and then randomly boot you…read morebecause they decide they want to do an update while you're using the Internet. They don't have common sense. They don't know when the pick and choose the right time to do stuff like when people are not using the Internet they just say oh you're using the Internet oh well we need to do update. Forget you and boot you off save your money. You're better off going with T-Mobile or any other company. I highly highly suggest you do not go for AT&T. They are not worth it. They're not worth the time or the headache. so if you have very important work or home work of any kind that requires Internet, do not use AT&T. They are straight trash.

I received great service from Lumin who set up my replacement phone when I had to change from 3g to…read more4g. He was knowledgeable, friendly, polite and patient. I could not have asked for better customer service. I highly recommend this store. Not sure why this shows me in San Francisco. This is a review for the ATT store on Monroe in Detroit.

I want to advise the public to start banning AT&T !!!!, they have BERY poor customer service and…read morethey really don't care about the customer. The ONLY 1 Star they get is because you can make payment arrangements, but that's because they are so expensive with their rates. Tha sad part about having an over priced iPhone is when you are broke and hungry, you can't even eat the f@¥@:$'g Apple on the back of the phone !!!.

We used Express TV Mounting to wall-mount our new TV and soundbar. They also concealed multiple…read morecables behind our fireplace. I primarily communicated with Corey prior to the appointment and he was always available, even in the evenings, and very professional. Our first TV arrived dead on arrival and the replacement TV was scheduled to arrive the same day as the rescheduled mounting appointment. Corey was incredibly accommodating with these time constraints which was very much appreciated by us. Chris and Demario were the technicians who performed the work at our appointment. Both were incredibly kind, professional, and dedicated to doing the job "right." They mounted the TV and soundbar and also ran 3 HDMI cables behind our fireplace and into our built-in cabinets. They used measure tapes and bubble levels to ensure everything was straight and centered. The cable management behind the TV was great and everything was hidden. The next day I thought the TV might have been slightly crooked, but after checking myself with a measure tape and level, I realized that it was actually the walls and trim of my home that were not straight! I am so happy with the work and they came in at less than 50% of the price quoted by a different local company. We will definitely be using them again for other TVs and low voltage needs in our home!

This is the second time we have used Express TV Mounting. Last year we had them install a 42" TV…read moreand apple tv in my home office. Today, they installed the "big boy" our new 77" OLED and new soundbar. This time we had Demario and Chris as our installers. They called from the road to see if we were available for them to come before our time window. Early? How many service providers these days are EARLY? Demario and Chris couldn't have been any nicer to deal with..both super nice guys and very professional. They clearly know their stuff and had everything connected in less time than I expected. And, they were happy to run through the TV to make sure we were ready to go as well. I can't recommend Express highly enough. Just a terrific customer oriented company that aims to please.

Installer late and giving excuses instead of service. Promised to be here between 10 am 12 pm, it…read moreis now 1:30 pm no technician. This is no way to start a business relationship!

From the owner: We have extended business hours. You can email us and tell us the service you want and we’ll…read morecontact you and put your order in even after business hours.

DO NOT USE THIS TERRIBLE COMPANY - MANAGED SERVICE PROVIDER PONZI SCHEME - WORST MSP IN SOUTHFIELD,…read moreMI. Terrible company that treats their clients and employees terribly. They lock you into a contract to then rip you off for thousands and thousands of dollars. Then when you go to use your expensive support contract, you realize it's all a big scam. There are only a couple people there to support you and it's all a fake facade. No one is there to support you because they abuse their employees so that they won't stay at this terrible company.

Solid company with smart, dedicated people…read more We've been with them for 20+ years. They really help with our internet and phone service and hardware.

Horrible customer service! They don't respond to issues with their products. They make returns next…read moreto impossible. Stay away from them. I would give them zero stars if availabl.

Solid signal is a disaster. this stinking site tries not to…read moreallow bad reviews. tthe dictation totally screws up and refuses to work. yelp sucks too I guess.

Best customer service I have ever received, from any company! I have four business accounts with…read moreKelcom, and will keep adding in the future. They are extremely punctual, surprisingly prompt and always work with you to meet your needs. When other providers have failed, Kelcom have always been ready to assist, and have always exceeded my expectations. It has always taken only a brief phone call or an e-mail to receive the service I needed, immediately! Their team is friendly and courteous and their fees are very reasonable. They don't lock you with long, unfair contracts, and they don't need to, because their excellent client care keeps you happy and loyal. I am looking forward to ending all my contracts with other providers and gradually transfer all my business to Kelcom. Thank you very much for your great support and care!

From the owner: KELCOM - Revolution IP provides residential & business services across Ontario. Some of the…read moreservices included Unlimited High Speed Internet which includes Cable Internet, DSL Internet & Fibre Internet. It also includes Phone Lines, VoIP, & HPBX, Satellite TV and IPTV.